Rainbow Six Extraction

Rainbow Six Extraction Dev Tracker




10 Feb

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Hey @jean_ptit_pote , we really appreciate that! Just wanted to update you that your report was indeed not otherwise reported, so it has been passed on to be investigated internally. Thanks so much once again for your help with this!

I hope you've otherwise had a good time with the archæans 😎

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Hey, folks - just me again 😎

This issue of getting stuck in the airlock should be fixed in tomorrow's maintenance 🎉

Let me know if the issue persists after the maintenance, being sure to ...

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Howdy, operators 😎

We've had confirmation that this issue should be fixed in tomorrow's maintenance 🎉 If it still happens after the maintenance, and yo...

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Hey folks!

We've had confirmation that this issue should be fixed in tomorrow's maintenance 🎉

If after tomorrow's maintenance you continue to experience crashes when throwing a flashbang, please make sure you've completed the steps on ...

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Hey @jhewww , welcome to the forums! I've gone ahead and merged your thread with the one where we're tracking these unfortunate stun grenade crashes. Thanks so much for your report, and sorry for the inconvenience while we look into the issue - I understand it's a frustrating thing to be happening. Let me know if you've any further thoughts or questions in the meantime.

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Hey @leolion_03 - welcome to the forum, and thanks for reaching out. I understand you've had an error message that a file is missing when trying to launch the game. Sorry about that! I'll be happy to help you get it sorted out.

Can you tell me what the name of the file is? Ideally, it'd be great to have a screenshot of the error - here's our guide for taking...

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Hey there @rnloda_ksmas , welcome to the forums and thanks for reaching out. I'm sorry to hear you've faced performance issues while moving your character - that's most unusual!

As far as I can see, this isn't an issue that has been widely reported, so I'd like to invite you to check our troubleshooting guide. In particular from that guide, please make sure you...

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09 Feb

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Hey @Duckscythe

Thanks for letting us know you've tried those. I've created a support ticket for you already and you should have an email with my reply to you so we will look into this further through there. 

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Hey @project_asylum2

I'm sorry to hear you are having this issue too. I see you also reached out via the support site. Please keep an eye on the linked page above for when we post patch notes to see when this issue is resolved.

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Hey @rizz768

I'm aware of the issue you reported of this with Riders Republic as it was me that reported that for you and I have let the correct team know about it but I'll give it a bump and find out if there's a reason it's taking longer to resolve than this did.

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Hello there @Shana_Cayde,

We are unable to discuss any sanctions that have been placed on your account within the public forums. If you would like to appeal the ban that has been placed on your account within the Discord server, then you will need to contact the moderators of that server for further support.

Please note that we take threats of self-harm very seriously. We strongly recommend that you make contact with someone or an organisation that can offer you the appropriate advice for your situation.
https://aspf.com.au/

As we are unable to support ...

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Ah OK, thanks @majorwoops. If I come across anything else that is found to work before an update is released to resolve this, I'll come back to let you know.

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Hey @additivejester

I'm sorry you have been unable to connect and play the game so far. To resolve this, please can you go to the account management website and link your Xbox account with your Ubisoft account.

You can also just try logging in to the Ubisoft Connect app on the Xbox, as that should also link them automatically for you.

Once you can see they are linked on the account management site under "linked accounts" launch the game again.

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Hey @gubazgimli

I'm sorry to hear your game keeps crashing. Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.

There is also some more steps found in ...

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Hey @dirty-gene

I'm sorry to hear you have started encountering this too but thanks for answering those questions. I have added them to our report to the dev team on this, and we hope to have information about a patch for this soon. When we receive patch notes, we'll post them in the News and Announcements section of the forum, but let us know if you still see the issue after it should be resolved.

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Hey @ubipatou14

Thank you for letting us know that got it working. I'll feed this back to the dev team so they can look into this further.

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Hey @senatorkenobi

I have moved your comment to it's own thread as it wasn't related to the thread you commented on. I'm sorry to hear you have been disconnected a few times today and caused abandonment penalties. Have you been playing the game for long before today or have you only just picked it up?

Could you also let us know which platform you are playing on and if you had a specific error code and what it was please?

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Glad to hear that @ugotjebaited712, thanks for letting us know 🙂

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No worries @unusualhippo, thanks for letting us know. I've logged the issue that it happened once anyway so our team will look into seeing if they can reproduce it but if you notice it happen again and can capture a video of the match, or showing it happening, please let us know and we'll add it to the report.


08 Feb

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Hey @unusualhippo

I'm sorry to hear that happened. Do you know what map you were on? And have you only seen this happen the once?

If you have a video of the issue happening, that would also be great, as we can forward that to the dev team to show them too.