Rainbow Six Siege

Rainbow Six Siege Dev Tracker




31 Jan

Comment
    UbiStorm on Support Forums - Thread - Direct

Hey there @JIDAN-GUANBING . I'm sorry to see that you're encountering some issues in R6 Siege! As our Discussions boards are run by the Ubisoft US and UK teams, we do ask that all posts be made in English as per the ...

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Comment
    UbiStorm on Support Forums - Thread - Direct

Hey there @IITO-Mewokas . I do apologize for the frustration caused by these issues with friend invites and the recent connectivity issues in the game. I just wanted to let you know that I have moved your thread to the Player Support section of our Discussions boards so you can receive answers to any questions to may have.

When it comes to these disconnects, the game team has posted an update on their Twitter page. You can find that update here. >>

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As for these friend invite issues, do you recall when they first s... Read more
Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @SeniorPepper635

Please can you provide a screenshot showing the data unavailable using current filters message?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

It was supposed to be done before then @SenorTaxMan, yes but I've seen varying reports from people who have done it after.

Please reach out on the links posted above and detail everything you are missing and provide both of your account details.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

We've seen some mentions that just queuing for a ranked or unranked game allowed them to then send invites after, so please give that a try too in the meantime.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Glad to hear that @jfharper and thanks for confirming 🙂

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi @Colton1070 thanks for reporting! Our teams did investigate and resolve some issues around the date you reported. Please let us know if you see any issues reconnecting now to game.

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    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @Silenttdeath thank you for providing those details on your case. I have retracted your case number, however I do see your case is open and will be reviewed further by our agents as soon as possible. I apologize that some higher than average contact volumes may result in a delay, but please rest assured you will see a response as the teams help to locate the correct account.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @HORSEBULLDOG sorry to hear about this costing you the game! If this match is in your match replay would you mind sharing a video clip? To help prevent this in the future I'd suggest ruling out any technical issues as well as ensuring that your connection to the online services is as good as possible. Please let me know how it goes.


30 Jan

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi @DarkHoroscope thanks for getting back in touch. I do see you have reached out to share your system files by support ticket with our teams. I have made a note on your case of the additional step's you've tested here on this thread. Please check back in on your ticket for further instruction and let us know if you have any questions.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @BoomyNut and welcome to Discussions. I appreciate you taking the time to get this reported to us- I have passed along the website's behavior to our teams to investigate into this error! As you are correct that your post breaches the forum Code of Conduct, I have removed your Drive link from the post. I will check back in once I get word back on this issue so you can submit your report on the website.

In the future, I would also highly advise to use the in-game reporting feature. The in-game option remains the fastest way for our teams to investigate, and you c...

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Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi all! If you are missing any in-game content while your accounts are properly linked please reach out to create a support ticket. Thank you for your patience.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @Remxb4 thanks so much for stopping by (this would be the correct place to post 😁) and sharing your workaround! I've passed this along to our teams to take a look into. Definitely please let us know if you notice any other errors (or even other workarounds)~!

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @BLOODLUST_-_ thanks for reaching out to us! Please extend my apologies to your friend for the wait to join you in R6 due to this issue. I would suggest to have your friend reach out to us on the support website here to reach a specialist to look into changing the email. They can reach out even if they are not logged into their account ...

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Comment
    Ubi-Havoc on Support Forums - Thread - Direct

As a quick update to the 'Keep Playing as a Team' issue repped by @crusty77081 @FrostFist74 - this issue is something the teams are investigating into and once they have a...

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Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi @Cav_Mist thanks for sharing your report. Our development team is still investigating into this issue and I appreciate your patience. Please let us know if you have any questions.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hello everyone, thank you for your patience so far. Our teams continue to work to address all cases coming in, as well as chats during the current available hours. I apologize that for issues relating to your account (including content or bans) as well as purchases will need to be handled privately in your tickets. We would not have an ETA to provide or an ability to expedite a resolution on a ticket while here on the forums and I do apologize for the frustration caused by this delay. I would advise to keep an eye on your tickets for further assistance and appreciate your understanding in the meantime.


29 Jan

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@vRoosty Hey there! Welcome to Discussions!

I'm sorry that you are seeing this authentication error when trying to play. This error can happen when the game is activated on one Ubisoft account, but your Steam is linked to an entirely different Ubisoft account that the game was not activated on. You can check out our guide ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@DarkHoroscope Hey there! I'm sorry that you are seeing this error message when trying to launch Siege. Have you tried to reinstall the game and Steam on the same drive (preferably your OS/C drive)? Be sure there is enough space on the hard drive and that it is not at 90% capacity as the game will have trouble running if it is. I'd also suggest you check out our FAQ on how to ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@RevolverSnake6 Hello! Welcome to Discussions!

I'm sorry that you received a temporary sanction after the game crashed. Unfortunately, we are unable to remove these as they are issued server-side. However, there are some steps I can recommend that should help with the crashing issue. A great place to start is by verifying your game files and going throu...

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