Rainbow Six Siege

Rainbow Six Siege Dev Tracker




11 Mar

Comment
    UbiYubble on Support Forums - Thread - Direct
Originally Posted by Rontoc
I downloaded the Void Edge patch and loaded up the Training Ground. During my first match, I noticed that I was unable to hear the terrorists guns when they fired, and none of the terrorist did a reload animation. I tried restarting the game, yet the problem persisted. I got into a group with several of my friends to play Training Grounds, they all also experienced this issue. If this is a bug, hopefully it will be resolved shortly so that the mode is actually playable. I might as well not have sound at all if I can not hear my enemies. If this is intentional, then I do not see how Ubi can pretend that they are doing anything to T-Hunt other than patch it out of viability. I noticed this problem on all 4 maps I played (New Orgeon, Plane, Favela, and C...
Read more

07 Mar

Comment
    Ubi-Ginge on Support Forums - Thread - Direct
Hey Dekus132
I've manually activated this on your account.
It should be unlocked next time you log in
Comment
    Ubi-Ginge on Support Forums - Thread - Direct
Hey brettpenzer!

The dev team are currently investigating this error.

Some players are reporting that unlinking their Ubisoft account from third party accounts is resolving this issue.
Can you log in at https://account.ubisoft.com/ and unlink all accounts, and let us know if you still get this error
Comment
    Ubi-Ginge on Support Forums - Thread - Direct
I'm pleased you're back up and running soulofjazzmen
If you're still having the same problem after trying this workaround, please give us a shout Brettpenzer
Comment
    Ubi-Ginge on Support Forums - Thread - Direct
Hey HRVY.1!
You will be able to change your username again on March 19th

06 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Gravevar21,

Thanks for confirming it unlocked for you.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey N4ydak,

Welcome to the forums!

If you have tried all the above steps, I would advise creating a ticket on our website, so the team can perform a more detailed investigation.

05 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ecchi_._OwO_._,

Welcome to the forums.

I'm sorry to hear that you are encountering issues with this.

What troubleshooting steps have you completed so far?

04 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Veteran-.,

Thanks for getting back to us.

Make sure you update the support ticket with the information requested.

03 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Tonicquinn,

Thanks for reaching out and welcome to the forums!

The team have been made aware of this and are investigating further.

Can you answer these questions:
- What game mode does this happen in?
- How long did you wait before reconnecting?
- Were you disconnected from Uplay as well or did your internet connection drop?
- Can you tell us the exact date and time of any occurrence?
- Is this persistent?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey samudralabadri,

As I said above, it can take up to 48 hours for a response but this can be more during busy periods.

Your case appears to have only just been created today, please allow time for the team to get to it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey RemiXbomB99,

I would advise that you still complete the port forwarding and attach the screenshot to your case so the team can see that you have completed it, as it is one of the first step provided.
Comment
    UbiCovah on Support Forums - Thread - Direct
Originally Posted by Veteran-.
i dont have any twitch drops charms in my account

still not getting anycharm

Full six invitational charms

should i repeat this every thread i type ?

...
Hey, Veteran-.!

It looks like you created multiple support tickets regarding this issue. It is my understanding that you are missing charms from SI 2019? ... Read more
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Spenner56,

Thanks for reaching out.

Have you tried the steps in the post that EvilPeppard pointed you to?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ItsAphlixionTTV,

Welcome to the forums, thanks for reaching out.

AFK farming is not something we support.

02 Mar

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey MapIe_Apache,

Sorry for any inconvenience that has been caused by this.

I'm afraid that if you are wanting to seek a refund, you would need to contact Sony for this, as we cannot refund a purchase made on their store.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Nichard.Rixon,

Sorry to hear that you have been having issues.

Thanks for letting us know that you appear to have resolved the issue.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey SirLagalot,

Thanks for reaching out and welcome to the forums.

I would advise that you reach out on our website, so the team can look into this further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey RemiXbomB99,

Thanks for the videos.

I have noticed that during all of your videos, your ping seems to be quite high. I would advise that you attach the screenshot of your port forwarding to the case itself, so that the team are aware you have done it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Squiggly_Apex,

Thanks for the feedback regarding this.

I have passed it onto the team for consideration.