Rainbow Six Siege Dev Tracker

Hi kinsoyy!

Glad to hear you got them.

Just a friendly reminder, please check out this article if you didn't receive credits or your in-game purchase.

Thanks!

Originally Posted by BuTtErBrOt1324
So half an hour ago I bought r6 credits for 20€ in total.
They did not arrive yet and my money is gone. Am I gonna get the credits or are they lost?

Pls respond Ubisoft team

Hey there,

Please note that it can take anywhere up to 24 hours for R6 Credits to appear on your account. If you'd like more details on your purchase, make sure you ... Read more

Illchaseudown - Can you confirm if the content is still missing?

I can see the pass is owned on your account.

Hey folks,

Can you all confirm the platform you're playing on?

Hey folks,

If you're still experiencing this issue, please create a case on the website here.

I would also recommend performing the connection troubleshooting for PC or ... Read more

As for all audio bugs, the team would like clips from players experiencing this issue so we can report them up properly.

Hey, GoldenGlowstick!

You changed your name on February 15 so you should be good now.

Let us know if you need anything else.

Thanks

Hey anilolkawaii,

If you're still missing the content, please create a case on the website here so we can look into this for you.

@ blackjack4248, @blockblood720 - Sorry to hear that.

If you're still experiencing issues with disconnecting, please let us know the platform you're playing on.

Regretfully, we are unable to overturn temporary bans.

Glad to see this is resolved, H4roun.NB.

Hey, folks!

This issue with the error "Please wait, synchronizing data" is currently being investigated by the Rainbow Six: Siege Dev team. This is the only information that I am able to share at this time.

Apologies for any inconvenience caused.

Hey, rike.-!

Sorry to hear of your ping issues. I would advise ensuring your connection is in the best health to play. In order to do this please try the steps HERE.

If you still get high ping after completing these steps, please let us know.

Thank you.

Originally Posted by JackForTheFun
After the game update,it fixed for me,however,i still could not find the location of the file even asking the customer service,they just fool me around

Glad to hear this is sorted for you. I believe the file is located here: C:\Steam\steamapps\common\Tom Clancy's Rainbow Six Siege

Hello balistickduck, welcome to the forums!

Sorry to hear that you are unable to find a match. Can you please try the troubleshooting steps listed in this article?

Hello @Responder-1, welcome to the forums!

Can you please perform the steps for XBOX listed ... Read more

Hello Operators,

Sorry to hear that your matches haven't been counted. It looks like a visual glitch, but our team is currently investigating this matter. Once it's resolved, we are going to let everyone know. Apologies for any inconvenience and if you have any additional questions, please let us know.

Hello Operators, welcome to the forums!

Sorry to hear about your experience. This issue has been already reported and it's being investigated by our team. It looks like it's a visual glitch, but it has to be tested first. Once we have an update, we are going to let everyone know. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello Derpest.Sam, welcome to the forums!

Thank you for your report. Our team can investigate reports of players who are cheating or not using appropriate behavior online in our games. However, to look into these we need to receive a support ticket reporting the player along with some proof of the incident. If you can provide this, please open a support ticket at support.ubi.com and attach a video or screenshot of the proof, the player's name, and the time of occurrence. The team can investigate from there. Thank you!

Also, just to let you know, I edited your post, as naming and shaming is against forums rules. Thank you for understanding and if you have any additional questions, please let us know.

Originally Posted by KluiPK
when you stuck at 99% close your cilent ubisoft and then try to open agian

Thanks for sharing this suggestion, KluiPK!

Hello Operators!

If you are receiving a "failed to load player profile" error message, please try the following troubleshooting steps:

• Delete your local save on your console (PS4, Xbox One).
• If that does not help, please also delete your cloud save. (...

Read more

Hello Operators!

If you are receiving a "failed to load player profile" error message, please try the following troubleshooting steps:

• Delete your local save on your console (PS4, Xbox One).
• If that does not help, please also delete your cloud save. (...

Read more