Rainbow Six Siege Dev Tracker

Hey WhiteSwift82,

As game-sharing is not something that is officially supported, there can be inconsistencies with the sharing of content.

@nobster45654 Can you check out this FAQ? It has information related to purchases and sharing in there.

Originally Posted by Fang.Zulu
i cant find my cd key on steam library. how can i find it?

Hello Fang.Zulu, if you have recently purchased Rainbow Six Siege from Steam, you will not need an activation key for Uplay PC - the game will be automatically tied to your account when you first open the game.

If you are being asked for a key, it may be that you are signed into the incorrect Ubisoft Account, i.e. one where your license for Rainbow Six Siege is not tied. Please check this for me.

Originally Posted by LoliKha...

Read more

Originally Posted by NanBulldozer69
i hope you understand that every soul thats had this problem has clicked on this forum looked at the battleye faq and found nothing you cant expect people to find answers to a new problem on an old battleye faq

Would you mind clarifying for me the exact issue(s) you are experiencing at this time, NanBulldozer69? We would not expect players to look for solutions for new issues on old threads, it is true (the last post in this thread before yours was from January 2019)

The support article previ... Read more

Hello everyone,

I am sorry to hear of your issues with missing content. If restarting the game does not resolve these, and connectivity troubleshooting for your platform (PlayStation 4 / Xbox One) does not improve your situation either, before contacting us in ... Read more

We are aware that, if a match is found at the point of a player cancelling queuing, this can mean that matches start with fewer players. There is also the potential for the player who cancelled queuing to receive an abandonment sanction, as they have effectively "left" the match they were entering. It sounds as if this may be what has happened to you in this scenario.

While we are unable to prevent, remove, appeal or shorten abandonment penalties, we are happy to forward any concerns you may have regarding these to the Rainbow Six Siege team for their consideration. We do also have a dedicated Feedback section here on the forums that I would encourage you to post your ideas in.

If your queue ever last... Read more

Hello distronic4, I am sorry to hear this. Thank you for letting me know that your platform is PlayStation 4 - would you mind answering the other questions I posted above?

Here they are again for ease:

- Your ISP username
- Your datacenter
- Are you getting any kind of error message?

Originally Posted by Hope-Rises
The rewards are little weird and glitched I think. and they're Platform related.
for example, I played both Closed & Open Beta on PS4 and now that I'm on PC, I'm using the same Uplay account from my PS4 so I have access to Fire skin, but not the Peac*ck skin which I have on PS4.
another example is that I've never played Splinter Cell game and I have the Splinter cell skin for P90, but only on PS4 and not PC. same thing for Ghost Recon skin for Ashs G36c.
But for the Division skin for UMP45, I have played Division 1 on PS4 and I have the skin but on PC I don't have it.
as I said, it's weird and glitchy for some skins.

Redeeming Ubiso... Read more

Hello everyone,

Thank you for your continued reports of these issues with injuring and killing opponents, explosions, and subsequent ping spikes. I do apologise that a response from our side has not been provided recently.

If these issues remain prevalent, and all connectivity troubleshooting has been completed for both the game and Upl... Read more

Again, Veteran-., can you tell me which specific charms you are missing that you believe you are entitled to, and from which specific event(s)?

I can look into this for you, but only if I know which charms to look for As I mentioned in my previous post, I do see that you have earned a fair few in the past, and I want to determine whether I can see the charms in question as earned or unearned.

Hello JRitter95,

Have you ever had your Twitch Account linked to another Ubisoft Account in the past?

I am unable to find any Ubisoft Drops or Twitch Prime rewards on the account you are posting from here on the forums, so we may need to investigate this further if you have proof of redeeming the rewards on-time.

I'd recommend opening a support case with us and submitting fullscreen, unedited screenshots of the Twitch Prime rewards screen with your username clearly visible and the rewards shown as redeemed, for us to investigate further with you.

Hello VoidPeak_PC - welcome to the Ubisoft Forums!

Would you mind specifying the exact error text you encounter, please? Are you installing the Test Server from Uplay PC, or another client such as Steam / Epic Games?

Are you running the installer / Uplay PC with administrator privileges, to ensure that it has permission to write files to your system?

Hello Squiggly_Apex,

I am very sorry to hear of your experiences with DDOS / DOS attacks in Rainbow Six Siege on console.

We are actively taking steps to address these issues, which you can read about in our blog here. I would encourage you to give it a read, and see if it addresses some of your concerns, in particular with regard to abandonment sanctions, as that is a noted "next step" we are addressing.

With regard to such temporary sanctions for the moment, though - as you have been previously advised, Ubisof... Read more

Hello Keelogram,

I'm afraid I cannot see any recent transactions on your account, having had a quick look just now, so this is why your case needs to be investigated by a specialist team I'm afraid.

That said, having checked your open support case, I did see a screenshot of your order confirmation attached but not a proof of payment from your payment provider. Could you please upload an uncropped image of this to your case so that we can check the payment has been successful?

Thank you.

Can you please clarify your remaining issue(s) for me, Veteran-.?

Looking at your account, I can see that a Twitch Account is linked already, and that several Twitch Drops have been earned on your account. Is there a specific charm or reward that you believe you are entitled to, but you have not received? Can you tell me which exact ones if so please?

IamDaxter, my apologies for this inconvenience! This should now be unlocked for you.

Hey everyone. I deeply apologize for the delay and the ongoing inconvenience this ordeal may have caused you! The team recently published a support article regarding this issue. The information included in the article is all the information available at this time.

If you are not game-sharing, but are still missing content, please let me know. Thank you for your cooperation and understanding!

I'm sorry to hear that! What is preventing you from uploading your MSinfo and DxDiag files exactly? Perhaps you could try some web browser troubleshooting to see if that helps with this issue!

Hi M_I_N_C_H. I'm sorry to hear that this happened! Just to confirm, are you meaning to say that you received an abandonment penalty even though you were not in a ranked match? If that's the case, did you leave the queue for ranked prior to receiving this penalty?

Darren0532, thank you for this information! Is your console the primary PS4?

NYracer, I appreciate those details! Do you have your own copy of Rainbow Six Siege, or have you been game-sharing and using your brother's copy? Just for clarification!

pleblord256, if you have your own copy of Rainbow Six Siege and you purchase the Year 5 pass, you should have no problem accessing that content. As for the operators, did you get those through game-sharing with your brother?

SlyTheNinja, are you able to access the Y3 and Y4 operators on your alt account that you're game-sharing wi... Read more

Hey Alpha_Corridor! My apologies for this inconvenience. I am seeing the Operator challenge as unlocked for you under your account. Can you please try verifying the files for Siege in Uplay? Thanks!