Rainbow Six Siege Dev Tracker

Hi Coslancee! These steps may help with this issue. If they do not, please create a ticket with a screenshot of your ... Read more

Hey FrankSicarioGee, they'll respond to your ticket as soon as they can. Thanks!

Hello treexwe41,

We cannot help with issues such as this here, you will need to continue with us through Facebook or speak with the Support Team here

Thank you

So you're trying to use the previously installed steam files as the source folder for your Uplay basically? I'm not sure you can easily work around that, but you can try and ask support to see if it's possible.

Originally Posted by whiteninja2213
I just purchased siege from uplay and found out that my wife just purchased and downloaded it yesterday on steam. Is there a way I can launch siege from uplay or steam without having to download it again? Right now It doesn't let me launch the game from uplay, because its not installed, or steam because I haven't purchased it.

Are you trying to use two different uplay accounts? One through steam and one through uplay? Or is this both on the same PC? Can you clarify the situation a bit and what it is you're trying to do? If it's already downloaded on steam, then can you launch it from steam using your wife's linked Uplay account? Then if the probl... Read more

Besides tickets, you can also try contacting us via Live Chat, phone or through our Facebook & ... Read more

Thanks for sharing the fix, FreshPizzarrhea!

Hey guys, also please make sure that Shading Quality is set to Medium or lower.

Please can you try deleting the Uplay cache via the steps here?

Thank you

Hello KR4UTS_EMME,

What CPU and GPU are you using?

Thank you

Hey, Srnyo,

Welcome to the forums.

This may be an issue linked to connectivity. We have a thread set up here for such issues: https://forums.ubi.com/showthread.ph...shooting-Steps

Let us know if the issue persists, however!

Hey guys,

We're currently experiencing some degradation on PS4. Apologies for the inconvenience while the team look into it.

In regards to issues on Xbox - Can you try our connectivity troubleshooting available here?: https://forums.ubi.com/showthread.ph...shooting-Steps

Thanks!

Hey Qutross, here are the connection steps for PC.

If the troubleshooting doesn't help, please create a ticket with MSINFO/DXDIAG and a screenshot of your ... Read more

Update: the degradation on PS4 is now affecting all platforms. This may be causing this issue.

UPDATE: There is degradation occurring so creating a ticket is not necessary at this time. Thanks for your patience.

Hey guys, just an update, we're investigating degradation on all platforms. Thanks for reporting!

If none of the troubleshooting helps, please create a ticket. Thanks!

Esox_ocnn, issues with tickets are better pushed to Facebook or Twitter since back and forth on the forums isn't always ideal

I'd also recommend trying any of these steps that you haven't tried already.