Rainbow Six Siege

Rainbow Six Siege Dev Tracker




16 Jun

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thank you for reporting this to us, CerealKiller.RS

Although at the moment this is a moot point, we're not able to interact with matches that are ongoing. As such it would not have been possible for us to change the outcome of this.

Have you seen this multiple times or just the once?

14 Jun

Comment
    UbiMatcha on Support Forums - Thread - Direct
Hey guys,

Sorry you're seeing this error message, could you make sure you've ran through the Connectivity troubleshooting?
If you're still seeing the error, please open a support ticket so we can investigate this for you.

Thanks!
Comment
    Ubi-Matcha on Support Forums - Thread - Direct
Hello!

Your friend will have to contact us directly so we can verify account ownership, please try our Twitter or Facebook support channels.

Thanks!

11 Jun

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey guys! Can you report this by creating a ticket with your MSINFO and DXDIAG files so we can look into it?

09 Jun

Comment
    UbiNoty on Support Forums - Thread - Direct
Test servers didn't go live until the 22nd. What time zone are you and what time did you try? That might have had an effect as well if you couldn't access it

08 Jun

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Can you guys let us know which Xbox One console you have too? Standard Xbox One, One S or One X?

Also it would be extremely useful if someone could game clip this with Xbox DVR the next time it happens so we can take a look at that too.

Thanks
Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by GooeyLou86
It just started happening, did you ever resolve the issue and if you did how so?
Hey,

We recommend to check out the steps here if you are experiencing this regularly: https://support.ubi.com/en-GB/Faqs/0...iege-Xbox-One/

The server m... Read more
Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by Smoke_t_99
I have the same problem on my Ps4,please help
Can you try rebuilding your PS4 database through the safe mode menu: https://www.playstation.com/en-gb/ge...playstation-4/

If this doesn't work you'll need to delete and then reinstall the game complete... Read more
Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by FaceSitOnMy
Hey Bandicoot. First time posting here so sorry if this isnt helpful.

I've found that it specifically effects guns. when shooting, the guns sound itself is missing and instead all you hear is a distant shooting sound (as if you were a couple of metres away from another player firing). Also, the reload sound effects are completely missing whenever the glitch occurs.

I've been having the issue for sometime and i would say that it has been more frequent since chimera.

There doesn't seem to be any specific trigger for it. It happens on every map (including Villa) and can happen with any weapon (Primaries and secondaries). sometimes it will just be the primary that does it, sometimes just the secondary and sometimes bot...
Read more
Comment
    UbiNoty on Support Forums - Thread - Direct
What was the date that you tried to download it?
Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by HaloGamerX505
I purchased mine around 12:23
Sure, it's hard to tell time zones on the forums but when 24 hours have passed and if you still don't have them follow the steps Unicorn sent and we'll be able to look into it for you

07 Jun

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Hey,

I'm sorry you're having difficulty with getting the right mic set up.
Further to what UbiNoty mentioned, i'd recommend to make a support ticket about this via https://support.ubi.com/ so we can look into this further for you
Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Can you give more info on what sounds you're having issue with hearing, or what sounds are still fine? If you can get any footage which demonstrates this it would be very beneficial too.
Comment
    UbiNoty on Support Forums - Thread - Direct
Only when the test server is live I believe.
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey guys, right now there might be a delay with getting credits. I recommend waiting 24 hours, and after that, you should create a ticketwith your proof of purchase.
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hi there HaloGamerX505, right now there may be a delay of 24 hours when receiving credits. After 24 hours, please create a ticket with your proof of purchase.

06 Jun

Comment
    UbiNoty on Support Forums - Thread - Direct
I can move it over to the technical forums for you. I would also advise that you reach directly out to support for configuration/setup assistance since getting the help you need or the right answers to your question on the forums isn't always guaranteed.
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey AVENGER.FURY.B7! This forum is for English posts, but you can find French forums ... Read more
Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Hey,

Sorry this has happened, this issue is usually caused by a corrupted save file so please follow the steps below which should sort this out for you:

- Make sure Uplay is completely exited out, which can include exiting from your system tray if you opted to have Uplay run in the background when pressing the window X
-Go to the save game folder below and delete it after making a backup:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\635 (Uplay)
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\1843 (Steam)

-Open Uplay as administrator, then disable the overlay and cloud save
- Launch Siege, modify an operator's loadout, and play a situation, to ensure a good save.
- exit the game, re-enable cloud saves and the overlay and restart Uplay
- When the game starts back up, you will get a message about which save to use. Make sure to select the local save, not the cloud game save. Uplay wil... Read more

04 Jun

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by Madrr
Do I have to win both MP and terr hunt? The description of the achievement says either or. I've won with all my OG 20 ops. Why have I not gotten the achievement?
Hey,

I believe it is 1 round of Terrorist Hunt or 1 Match of Multiplayer where they were your most used operator, so if in any doubt i'd play a round of Terrorist Hunt with any you haven't already and win there. This should hopefully get the achievement to unlock!