Rainbow Six Siege Dev Tracker

Hello Whely_the_chair,

Thank you for reporting this to us.

Does it also reset your Loadouts or just the Graphical settings? Has it always been this way or did it start after a certain point?

Thank you

Hi guys! You received an old notification which would've been sent to you some time in the past. Simply ignore the notification for now, we are currently investigating the cause. Thanks for your report

Hey,

What platform are you trying to buy the credits on? Are you still unable to purchase them?

Hey,

Please can you send a DM with your proof of purchase for the credits to our Facebook or Twitter support pages and they'll look into this for you if you still don't have them. I apologise for the delay.

Hey guys,

Due to all of the questions regarding the Damascus Steel skin and other Operation Chimera questions, our support is extremely busy at the moment which has increased response times. For the quickest resolution I suggest contacting us via our Facebook or Twitter support page, providing your proof of purchase for the credits. We'll then get back to you as quickly as possible. The credits may still be redeemed automatically, there is just a delay at the moment due to something with the store infrastructure. Apologies for the inconvenience of all this.

Hi!

Can you please create a ticket on our support site, with an image of your proof of purchase for the credits:

https://support.ubi.com/en-GB/faqs/0...isoft-Support/

- Cheers

Hey TakableMirror53,

Sorry to hear you're encountering this. This is likely tied to the instability that our back end shop has been experiencing since Operation Chimera. Once that stabilizes, your credits should be provided. In the event your credits aren't provided, I urge you to reach out to our Technical Support Team. Create a ticket with them and they will get right to helping you get this resolved ... Read more

Originally Posted by deltaechoniner
My game can start but it won't take me into the actual game but after a bit it says running on steam then it stops. when i tried uplay i clicked play and it was loading but failed to launch the game. should i close anything running in the background besides steam and uplay. (srry if i am spamming)

Hey man,

If you haven't already, can you please try the steps here?

... Read more

Originally Posted by Sega_oldStyle
Try to complete Article 5 and wait until the end of a mission, so you don't skip ending video, then you'll probably get your achievement. At least I got it this way.

Thanks for sharing

Hopefully this can help players in the future.

- Cheers

Hey guys,

First of all thanks to ShotgunBurger for sharing your solution.

If this does not work for you Sbriga, can you please try some basic troubleshooting if you haven't already:

https://support.ubi.com/en-US/faqs/0...oubleshooting/

- Cheers

Hi there,

yes, we are aware of this issue and are currently investigating this.

I am sorry for any inconvenience caused from this.

If after the patch this is not fixed for yourself, Can you please create a ticket on our support site: https://support.ubi.com/en-gb/

- Cheers

Hi there. To submit an appeal, please contact our technical support team at support.ubi.com. Please let them know what you shared here and they will conduct an investigation into your ban. Thank you!

Hey NoTimeForDying! There can be a delay of up to 24 hours to receive credits. If they do not appear after that time, please create a ticket with your proof of purchase.

Hi guys,

Thank you for reporting this to us.

What Graphical settings are you using? Does it make a difference if you lower them?

TopTtip, what GPU are you using?

Thank you

Just to confirm, you needed to watch the Rainbow Six stream (https://www.twitch.tv/rainbow6) and you needed to have your Twitch attached to your Uplay account.

If you did and don't have the charm, then you'll need to speak with the Support Team through the site here.

Thank you ...

You'd need to speak with the Support Team through the site linked above by Redbeard.

If you haven't spent any of the Credits they may be able to assist you with this.

Thank you

-Make sure you've purchased Siege on the account.

-Make sure you're logged into the correct Uplay account if you own Siege on Console.

-Check your "hidden games" section if you don't see the TS in your games library.

Hey ||CloudKicker||,

As stated previously, you should see the credits added to your account automatically. However if you don't see the credits on your account, don't hesitate to reach out to our technical support team.

Hey Schwezzzy!

One thing we definitely recommend is waiting at least 24 hours to see if they come in. Outside of this, it seems that you've already created a ticket with our support team on this matter. Should 24 hours pass and you still not received your credits, please update the ticket with that information. The support team will handle it from there.

Hello guys,

Thank you for reporting this to us.

Just to confirm, DanDan455, are you also on Steam?

Are you guys still seeing this or have you now been able to purchase Credits?

Thank you