Rainbow Six Siege

Rainbow Six Siege Dev Tracker




14 Feb

Comment
    Ubi-Rufus on Support Forums - Thread - Direct
Hi there,

There isn't any key associated with your version of Siege. Instead the license is activated from Steam on to your Uplay account.

Could you please try verifying your game files in Steam then restarting both Uplay & Steam and running them both as administrator?
Please also make sure you're not using game share and haven't refunded Siege on Steam.
Comment
    Ubi-Rufus on Support Forums - Thread - Direct
It looks like you purchased the Dark Woodland skin and it was successfully applied to your account.

Could you restart your game to check if that helps?

13 Feb

Comment
    Ubi-Rufus on Support Forums - Thread - Direct
Please create a case on our Support site and we can look into that for you.

support.ubisoft.com

12 Feb

Comment
    Ubi-Rufus on Support Forums - Thread - Direct
Could you make sure that the Siege process isn't running already in your task manager when launching the game?

If that doesn't help, please try the steps in our basic PC troubleshooting guide.

https://support.ubi.com/en-GB/faqs/0...oubleshooting/
Comment
    Ubi-Rufus on Support Forums - Thread - Direct
Could you make sure that the person who launches the game first, is hosting the lobby? Also, if you've completed the port forwarding steps, ensure that the IP the ports are forwarded to is also the IP that's hosting the game.
Comment
    Ubi-Rufus on Support Forums - Thread - Direct
Could you try setting your PC to use a static IP address, then logging into your router and forwarding some ports to that IP?

You can find the required ports in the FAQ below, I'd suggest adding them all but specifically the UDP ports. Also, if you're using Wifi, try with an Ethernet cable for testing purposes.

https://support.ubi.com/en-GB/faqs/0...inbow-6-Siege/
Comment
    Ubi-Rufus on Support Forums - Thread - Direct
If you create a case on our Support site (support.ubisoft.com) we can check to see if you're signing into the correct account if you provide us with your Emails & Usernames.

11 Feb

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey jmgeraci! I recommend trying to clear the cache on your Xbox. To do this, unplug the Xbox for two minutes. If that doesn't help, you can try these steps. If none of that helps, please create a ticket with a screenshot of your ... Read more
Comment
    UbiNoty on Support Forums - Thread - Direct
That's because it hasn't opened up yet for chimera. TTS won't begin until the 19th, so until we open up the TTS servers, it shouldn't be visible unless you kept the old one.

10 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello Jcwingxx,

Thank you for reporting this to us.

Is this the same friend or can it happen with anyone you group with? Does it matter who invites who?

Thank you

08 Feb

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Hey Brandon,

Sorry to hear you're having difficulty getting the game to run. First can you go through all of the steps here to see if any fix this issue for you: https://support.ubi.com/en-GB/faqs/0...oubleshooting/

Also please check your GPU drivers version and if it is dated to when the issue started, try to revert it to see if this helps.

Let me know how it goes.

03 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Originally Posted by ob1ivi0nubi
Im still missing operators specifically dlc ones even though i had them before the update i tried restarting my game but that hasn't worked haven't restarted my uplay though so ill try that.
Thank you for reporting this to us, were you successful in getting the Operators back or are they still missing?

Thanks

01 Feb

Comment
    UbiMorning on Support Forums - Thread - Direct
Hey there! Can you contact the Ubisoft Support Facebook, Twitter, or ... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi there! It may take up to 24 hours to update. If it has not unlocked, please make a ticket so our technical team can look into fixing it for you. Thanks!
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi there! You may have NAT type issues with each other. Please try the following steps, especially the port forwarding step. If you are having issues with port forwarding, you can contact your ISP and have them help forward the ports. If you've done so and that does not help, please make a ticket with a ... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi there! Here are some steps for voice chat issues in R6S. If you are unable to speak in team chat still, please make a ticket with ... Read more

26 Jan

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Have you tried any troubleshooting guys?

I know it may seem tedious, but this has been known to help players who have also had that issue.

- Cheers
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey guys,

If you have tried all of the connectivity troubleshooting.

Can you all please flush your DNS:

https://support.ubi.com/en-gb/Faqs/0...w-to-flush-DNS

Also, if you are able, can you please change your DNS to Google DNS.

- Hopefully this can resolve the issue for yourself.
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Originally Posted by OMGBigData
Performed another deletion and reinstall of UPlay and R6S. Issue appears to be resolved with purchase complete. Not sure what Ubi did or what not, but verified startup programs.

Thank you.
Glad to see that the issue was resolved for yourself.


25 Jan

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey!

That sounds a tad out of the ordinary.

Have you tried any connectivity troubleshooting?

If not, can you please try the following: https://support.ubi.com/en-GB/faqs/0...iege-Xbox-One/

- Cheers