Rainbow Six Siege

Rainbow Six Siege Dev Tracker




04 Jun

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey SeaonPassBroke, you'll get the year 2 operators, but since we're in year 3, things like VIP will be expired. If you're missing the operators, please create a ticket.
Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Originally Posted by SnowyExo54
Define looking into reports.
We cannot go into specifics but all bans are only processed after a thorough internal investigation based on the offender's in-game behavior. As we have evidence you were toxic in-game, we are unable to lift the ban. Please read the code of conduct for guidelines on what constitutes as being toxic: https://rainbow6.ubisoft.com/siege/e...m:148-76770-32 ...

03 Jun

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey guys, we can look into reports and see if you were indeed toxic. If we're able to confirm toxicity, we will not lift the ban.

01 Jun

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Originally Posted by Bossi_15
EU West Germany

Im going to look into it the next few days, since today my keyboard had some weird problems (corsair). After redownloading drivers and getting my keyboard to work again the game also didnt gave me the error once today. Just played like 7 matches in a row, not a single disconnect.

So maybe it has something to do with Corsair Drivers and Hardware after all.
I have seen some disconnects due to peripherals drivers before. But I'm glad to see it seems okay for now. If you run into any further issues I would advise contacting us on our support site with your dxdiag and msinfo: ... Read more

24 May

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Originally Posted by Perfect__Irony
Well, it definitely seems to be USB driver related, it has been about 3 weeks since I stopped using the other keyboard and I haven't gotten the error even once, it is completely gone. The difference being: I never installed any drivers for the Logitech keyboard. I am using the built-in HID windows drivers. I suggest people try removing any keyboard drivers and see if that fixes your issue. It may not be just corsair but a problem with drivers in general.
Cheers for sharing what worked for you ... Read more

23 May

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi BOO70,

Looks like it wasn't correctly added to your account, I've gone ahead and added it for you. You should be able to see it in your game list, although you may need to relog on Uplay.

Thanks
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thank you for getting back to me.

It seems this is an issue that the team are aware of and is being looked into. At the moment there doesn't seem to be a workaround for this issue.

Does this for instance happen after the game has been running for a long time or can it happen in the first game of a session?
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thank you for reporting this to us, TheKharjo

Is this still occurring? We last had reports of this occurring during some server issues, were you having anything similar at the time?

Additionally, what platform is this on?
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Thanks, this is an issue we are working on. Apologies for the annoyance!

22 May

Comment
    Ubi-Baron on Support Forums - Thread - Direct
I'm sorry that you've been encountering this, Duck_Jesus

The first thing we'd advise is verifying the game files, as this should remove/reinstall BattlEye and may help with this issue. You can do this through the steps in the guide here.

21 May

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thank you for providing that information, Detres

20 May

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Thanks for sharing Yvng_Simba if anyone else is getting this error, these steps may also help.
Comment
    Ubi-Baron on Support Forums - Thread - Direct
I'm sorry to hear this has been occurring, Poxitiv

Are you still seeing this and was it working normally before? Usually these issues are due to short term connection issues and usually resolve themselves within a few hours.

If you're still seeing this, try following the steps in the FAQ here. This contains some steps that can help with connection issues on Xbox.
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hi everyone, if you're missing credits, please create a ticket with your proof of purchase.

Kicker_eV, you can PM me your ticket number if you're still waiting and I'll look into this.

16 May

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey CiTP_Splandri, credits can take up to 24 hours to appear in game. If they do not appear after that, please create a ticket with your proof of purchase. Thanks!

14 May

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey ArthraI, please refer to the forum rules on flaming. If that FAQ doesn't help, please ... Read more
Comment
    Ubi-Baron on Support Forums - Thread - Direct
ROD7HOT,

Are you on PS4 and is this the Year 3 pass? If so then it's a different issue than the users here were seeing.

We are currently working on an issue that is causing the Year 3 Pass to not be correctly added on PS4.

Thank you

13 May

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey Bigg_M, did you create a ticket?

12 May

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello XogadorPL, I'm sorry to hear that this has occurred.

Do you have any alternative accounts on your console? If so, can you try starting the game from one of those accounts to see if the same thing occurs? If you don't please try quickly setting one up to test.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
I'm glad to hear that you were able to find a solution for this, thanks for the update!