Rainbow Six Siege Dev Tracker

Originally Posted by RoyalGingy
I have maybe had this game for 2 weeks and every second game it disconnects me from the game servers. I actually did all the fixes support gave me, which was a ton of "fixes" Some of them actually helped I ended up hitting a record of 6 games without disconnecting. Please Ubisoft fix this. They actually sent the case off to Ubisoft game teams.

Sorry to hear you're still having trouble. If your case was sent off for further investigation you'll hear back through it once there's an update.

Hey guys, if you are experiencing this, please create a ticket so we can investigate. Thanks!

Originally Posted by Jsouthers92
I purchased 2670 R6 credits 3 days ago and they were never applied to the game. How do I get this resolved?

Please contact our Facebook or Twitter support pages or https://support.ubi.com/ with a screenshot of your proof of purchase for... Read more

Hey guys, if the troubleshooting in this thread does not help, please create a ticket with your MSINFO and DXDIAG files.

Originally Posted by SpecialVeggie
This only happens when i'm at my friends house and he turns on siege. It's really annoying because i can't play any siege

If you're both trying to play, make sure he has UPNP enabled in his router settings so you both get a unique IP address

Hey YourBestMan17, please try verifying files.

Hey Jeffy141, and everyone else in this thread. If the connection troubleshooting shared earlier in this thread doesn't help, and the other workarounds also do not help, please create a ticket with a screenshot of your... Read more

Thank you for reporting this to us, I'm sorry to hear this is occurring.

Have you tried a different mouse, just to see if the same thing happens? I assume you are using Hold ADS rather than Toggle? Will the same thing happen if you test it with Toggle?

Hey RA3236, if you are experiencing this issue, please try these steps as it may be a connection issue. If that doesn't help, please create a ticket with your port forwarding.

Hi there,

If you're being disconnected as often as 7 out of 10 games with other members of your team renaming connected, then the issue most likely lies with your local connection.

Are you connecting to the internet via Ethernet or WiFi? If you're using WiFi, then for testing purposes please try connecting via cable as this provides a stabler connection.

To ensure you have the best connection possible to the servers, please also complete the steps in our connectivity guide for Siege on PC.

Hey guys if the fix mrjimbob133 shared (thank you btw!) doesn't help, please create a ticket with your MSINFO and DXDIAG files. Thank you.

Hey guys, if the troubleshooting shared by GuNsOrRoSeS. doesn't help, please create a ticket. Thanks!

Hey Reztuvion! Please create a ticket about this issue with your proof of purchase.

Hey guys,

I would advise again to try the steps listed here:

https://support.ubi.com/en-US/faqs/0...oubleshooting/

It may be in your best interest to disable any overlays, for example the discord overlay.

- Teech

Okay, can you please create a ticket on our support site with your dxdiag and msinfo?

https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

We will have a look if anything is out of the ordinary.

- Cheers

No worries, we will try to get back to you as quickly as possible.

Hey guys, if you are getting this issue currently, please try these connection steps (Xbox, PS4). If that doesn't help, please create a ticket with a screenshot of your ... Read more

Hey all, if you are experiencing this error outside of a scheduled maintenance time or service outage, please try connection troubleshooting (PC, PS4, Xbox). If you are still getting this error, please ... Read more

Hey Havoc.Wreckage! I recommend trying these steps first. If that doesn't work, it may be a connection issue, in which case these steps might help. If none of that helps, please... Read more

Hey Dr-Rysman,can you provide me with more details to the issue? Thanks!