Rainbow Six Siege

Rainbow Six Siege Dev Tracker




25 Feb

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey Jillynon6! You should receive them immediately. If your friend isn't receiving them, I recommend he creates a ticket at support with his proof of purchase. Thanks

24 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello ooz12,

Thank you for reporting this to us.

Which Stream did you watch the games on?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
What's the username on your Uplay account, is it the same as the one here?

Thank you

23 Feb

Comment
    UbiLed on Support Forums - Thread - Direct
Hi there YaBoiJimbo. I'm sorry to hear you're having this issue. I recommend first verifying your game files via the client it was first installed from, so (Uplay or Steam). Next, I suggest going through the steps in our... Read more

22 Feb

Comment
    UbiNoty on Support Forums - Thread - Direct
It shouldn't be asking for a password if you're trying to access the test server. Unless you're trying to access the free weekend client, which has been closed.

21 Feb

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey guys,

Can you please create a case on the support website so we can look into this for you?

Thanks
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

Thanks for confirming you've managed to resolve this issue.

20 Feb

Comment
    Ubi-Bandicoot on Support Forums - Thread - Direct
Hey,

Really sorry about this. Sometimes the credits can be delayed and will eventually appear after a certain amount of time or if you close and relaunch the game.

If you still haven't received them, please contact us via our Facebook, Twitter or support website and send a copy of your proof of purchase and we will be able to manually add these for you right away.

I can also assure you this was not intentional.

18 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
I think you may be on the wrong account. The Uplay account you are posting from only has the Free Weekend versions of the game on and has no Steam account linked to it.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello sandymayank8636,

Thank you for reporting this to us.

Are you on Windows 10? If so please try heading to the .exe file in your Steam directory, right click it, select Properties, Compatibility and select to 'Disable fullscreen optimizations'.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello owjars & post-irony,

Thank you for reporting this to us.

Are you still seeing this or have they returned now?

There has been some degradation with the Online services which you can see information on ... Read more

17 Feb

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello ItZ_LOKA,

Thank you for reporting this to us.

If you haven't already we'd ask you to please speak with the Support Team through the contact site here

They should be able to look into this and provide you with advice.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello Veartex,

Thank you for reporting this to us.

What platform is this on?

Did you change platform, for instance moving from console to PC?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
I'm sorry to hear that, VectorCorrector

If they are still missing, and if you haven't already, please check to see if you need to re-download the content. You can find steps on getting this here

Thank you

16 Feb

Comment
    Ubi-Rufus on Support Forums - Thread - Direct
problem solved, thanks for the help
No problem, thanks for letting us know it's resolved.
Comment
    Ubi-Rufus on Support Forums - Thread - Direct
Could you please attach an image of your purchase confirmation from the Microsoft Store to your Support case?

15 Feb

Comment
    Ubi-Rufus on Support Forums - Thread - Direct
I verified the game cache and 3 files were missing (23gb) so I guess that could be the problem XD, and also the key I was talking about was when you buy rb6 on steam it gives you a key to type in uplay to link the accounts.
Yup that used to be the case in the past and still is with some older titles.

Newer games such as Siege, The Division, AC: Origins etc don't come with a key in Steam, instead the license is added to your Uplay account when you launch the game from Steam. You'll then always have to be linked to the same Uplay account you originally redeemed the game on.
Comment
    Ubi-Rufus on Support Forums - Thread - Direct
If you go to 'Controls > Customise Controls > Walk' you should see which key is set to enable walking. By default this should Alt.

In Controls you can also change if you would like this is be set to 'hold' or not.
Comment
    Ubi-Rufus on Support Forums - Thread - Direct
We can't tell you exactly how long it takes for the teamkilling bans to reset.

You'll likely be banned for 7 days again and not permanently banned. Permanent bans for team killing, hostage killing or abandoning matches are rare and only happen in extreme circumstances.