Rainbow Six Siege Dev Tracker

Hi there @Trom, apologies for any delay in getting your case fully resolved. I have taken a look over your ticket, and the escalation was necessary to complete the process outlined by Ubi-Pexma. It does look like things should be all set now, so please give your game a quick restart and keep us posted if any issues still linger.

Hey there @StepDadOlli. We are unable to remove or alter a temporary suspension. However, there are a few options available to you to help mitigate both crashes and disconnections so you can remain in your matches.

If your game on PC is crashing fully to desktop please try the troubleshooting here.

If your game on PC is consistently receiving the 4-0xfff0be2b error code please try the ...

Hi @Smara_ I am sorry to hear about this issue, especially when looking forward to playing a few ranked matches! Information on the current chat hours should be found here. I would also recommend checking out the available case options listed here for account recovery, as oftentimes the ...

Hi @Havvari I appreciate you sharing all of these details on this crash. A few players have mentioned that disabling background applications and possibly conflicting overlays can help to avoid a crash at the start of the game. (Just as an example, an overlay like Overwolf or stat trackers can be temporarily disabled before booting your game). Steps to disable these programs, as well as a few other troubleshooting options I'd like to recommend can be ...

Hey there @GeneralAF thank you for reaching out on a new thread to report this error! I am very sorry to hear about this persisting for this long. If you have been able to complete the recommended steps (and I would personally include forwarding the po...

Howdy @OndrejSuperman thanks for getting back to us with this extra info. Apologies for the issues when logging in to a few different Ubisoft websites. To rule out any cookie or otherwise browser related issues with loading you in, could you try the steps in our guide here ( to include testing an alternate web browser and a private browsing option ). Pl...

@Bozhidar_BK Hey there, I'm sorry to hear that you're unable to progress Ash's Operator challenge.

We haven't received reports of player's being unable, to complete this challenge specifically. But we have seen reports, of these challenges not completing, whilst playing the Emerald Plains event.

Would you be able to confirm, whether this issue still persists outside of the event?

Have you also tried using some of the explosives devices, mentioned in the description of the challenge?

@NewSkyes Hey there,

I'm sorry to hear that you were banned in R6S.
Sadly we're unable to discuss bans via the forums. Should you have not done already, I would advise creating a support ticket for us to review further.

@OndrejSuperman Hey there, I'm afraid there's no updates at this time.

As soon as more information becomes available, an update should be posted.

Let us know, if there's anything else we can assist with.

@Goku-Vida-Loka Hey there,

For us to review your system files, you would need to create a support ticket, via the Ubisoft Support Website.

As a note, there was a new patch released recently, which may have helped address some issues.
Should the issue persist however, please feel free to create a support ticket, so we can take a more in-depth look into your issue.

@AnonieMoose Hey there,

I'm sorry to hear that your weekly battle pass challenges don't update.

Would you be able to confirm, whether this occurs outside of playing Emerald Plains?
We've received a few reports of this issue, which is currently under investigation.

@Lie-nus Thank you for providing clarification, on the work you done prior with Ubi-Oof and thank you for your suggestion.

Unless you're using older hardware or have issues with Vulkan, the R6S team would usually suggest to always use Vulkan.

I can pass your feedback onto the R6S team, regarding driver checks.

If there's anything else we can assist with, let us know.

Hey there @WH1SP3R0420,

I'm sorry to hear that you're still encountering this issue.
Usually the issue can be related to an issue with firewall rules, or not running as admin.
The latest patch update, should have given you a popup, to confirm firewall rules again.
Let us know if the issue persists, after the latest patch via a ...

@Lil_Dozie Hey there, we are sorry to hear that you are having trouble receiving the rewards for playing the games. Are you able to provide a screenshot showing the rewards being unlocked and claimed through Ubisoft Connect? To address the crashing with Ghost Recon, if you have the game through Steam or ...

@L-W_Don Gotcha, thank you for the information. With the website not loading, do you find any error messages, or does the webpage infinitely load?

@Prcinka02 Hello, and welcome to the discussions. I am sorry to hear that you are having trouble getting your password reset email. To better assist you, please reach out to us on our support page and create a support ticket.

@OndrejSuperman I am sorry to hear that you are experiencing infinite loading when trying to access R6Fix. Are you still experiencing this error when loading into the webpage? If you are, can you provide an image of the error message that you are receiving?

@Dracopion Hello and welcome to the discussions. You can find out what you can have cross-progression on through the following link.

@BDsteelers88 Hey there, I'm sorry to hear you're running into lag in Rainbow Six Siege! Could you run through some basic troubleshooting and let me know if the issues persist?

@l23-nix-dabei Hey there, I'm sorry to hear you're also impacted by this issue. I can confirm that the team is looking into the challenges that aren't progressing or rewarding properly, so please keep an eye out for updates.

As for the frozen match replays, please create a new thread and provide a video of the issue if possible.