Rainbow Six Siege Dev Tracker

Hey there @Kyler1i, sorry to see you're having some issues playing with someone connected to the same network that you are.

Can you give me a bit more detail about how the two of you are connected?

• What platform(s) are you both trying to play on?
• Have you completed port forwarding for both devices you are trying to play from? Do both devices have different static IPs setup already?
• Is each device...

Hello there @Kukker_, and welcome to the forums.

I'm sorry to see you're having some issues with getting disconnected from ranked games.

For now, please make sure you complete our ...

Hey there @FAKE_IYSE_BREAD, sorry to see you're running into some trouble with your challenges. There are some issues we're currently investigating with some of the time limited challenges this season.

Are these the only challenges you've run into trouble with so far?

Have you been able to collect the rewards from completing your other operator challenges?

Hey there @CaptainDank87, it actually looks like your case was recently handled on our end as well. If you get the chance to check in-game if your profiles are linking properly please let me know in this thread if everything is correct now!

@HuEndeneu42 I'm sorry to hear that didn't help in your situation. As a next step, I recommend reaching out through our support site so the team can investigate this in greater detail.

@Gooeyfishbut Hey there, sorry to hear you received an abandon sanction! As previously stated, we cannot remove temporary sanctions. Apologies for any inconvenience.

@Spitfire4747 Hey there, I'm sorry to hear about your experience. I see there is a new update on your case, so please check that out when you get a chance.

@MUNGE Hi there, I'm sorry to hear you're experiencing performance issues on this particular map! Can you run through the steps in this FAQ and let me know if this still occurs?

@SmokeYoAsh__ Hey there, sorry to hear you're running into this issue. Are you using any kind of overlay with the game, such as the Steam or Ubisoft Connect overlay? If so, please try disabling that overlay and let me know if the issue persists.

@Silver-mp3 Hey there, I'm sorry to hear you're running into these issues in-game. I recommend running through our basic PC troubleshooting guide to rule out some potential causes for this kind of issue. If those steps don't he...

Hey @Ieadrr, thanks for reaching out!

To clarify, our support teams do not place blame on anyone's hardware or system, and we do apologize if that's how our response was perceived. Any time that we suggest basic troubleshooting steps it's because we are trying to rule out as many variables as we can and narrow down the cause to further help our investigation teams.

With that said, this issue has been reported and our teams...

@speedyburst1 Hey there! For assistance with your account, you need to reach out through our support site. The team will be able to take a closer look at your account and get back to you as soon as possible.

@blucazo0 Hey there, I'm sorry to hear you received a ban because your game froze. It looks like you're playing on an Xbox Series console, so if these freezes happen frequently I recommend running through the steps in th...

@usuor I'm sorry to hear this happened. Our team can't remove temporary bans, but we can definitely look into the issue that caused the ban. Do you recall the approximate time and date that this occurred?

@Beatdropper22 Hey there, I'm sorry to hear you're running into this issue with loading your player profile! To resolve this, I recommend running through the steps in this FAQ. If you have any ...

Hey @tacticalnuke252

I'm sorry to hear that. The abandonment sanction will still apply if you disconnect (even if it's not your fault) because there is no way for it to know if a player is making themselves disconnect on purpose to avoid an abandonment sanction if it didn't apply. 

We're unable to provide anything back for getting an abandonment sanction, remove temporary suspensions, and we are also unable to modify player ranks unfortunately.

Hey @TopazMacaroon35

I'm sorry to hear that. The abandonment sanction will still apply if you disconnect (even if it's not your fault) because there is no way for it to know if a player is making themselves disconnect on purpose to avoid an abandonment sanction if it didn't apply. 

We're unable to provide anything back for getting an abandonment sanction, remove temporary suspensions, and we are also unable to modify player ranks unfortunately. 

Hey @DiaViekone

I'm sorry to hear your game is crashing. We can get a better look as to what could be causing it by having a look at your system files (...

Hey @NotShadi08

If you still need assistance, please can you reach out via one of the following options so we can look into this for you:

Support Ticket or Live Chat (when available)
...

Hey,

Please can you check if you need to set permissions for the game in the Firewall. Running RainbowSix_BE.exe with admin privileges should trigger the Firewall to popup.