Rainbow Six Siege

Rainbow Six Siege Dev Tracker




08 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Clamm_ ,

Thanks for reaching out, sorry to hear you're missing some Operators!

To allow us to look into this further, could you please open a case with us via our Support Site or send us a DM via ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @geodudeEvolved ,

As this investigation has very recently been opened and the teams are just looking into it - we're unable to confirm what the outcome will be at this time or what this will mean for your packs.

As more information is made available though, we'll keep you in the loop.

Thank you!


07 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for reaching out to us!

We have an investigation open already currently looking into reports of missing Operator and Announcer Voice Lines.

However missing music / ambient sounds is new.

When did this begin?

Does it continue after verifying the game's files?

And do you use Dolby Atmos at all?

Video examples of this would also be appreciated.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @StickyFromRivia ,

I can see your details were passed on already as part of a previous case and our wider investigation is still ongoing.

When we have any further updates, we'll share them here!

Thank you and apologies for the inconvenience caused!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for reaching out, sorry to hear you're still missing your charms.

Could you please send us a direct message via our Support Site, Facebook or ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @patrikmicrosoft ,

Thanks for getting in touch.

Have you encountered any of these listed problems since the 4th August?

This sound like it could be related to a connectivity issue, if you could please comp...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @l-cm-l ,

Welcome to the Ubisoft Discussions.

As this is our English speaking forums, could you please translate your post so we can see how we can help?

Otherwise, you're more than welcome to open a case with us in Chinese via our ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @dokhahunter ,

Thanks for reaching out!

I'm afraid it isn't possible to transfer content between platforms.

So you cannot move any content / skins / progression / credits from your PS4 copy to PC.

When buying the game on PC, you will be starting from scratch with an empty account.


06 Sep

Comment
    Ubi-Desklamp on Support Forums - Thread - Direct

Hello there, @geodudeEvolved!

It looks like this issue has already been reported to the team, so I've gone ahead and added this instance of it to the report as well.

Please keep an eye out on our social pages for updates, and hopefully we'll have one soon!

Comment
    Ubi-DeskLamp on Support Forums - Thread - Direct

Hey there @Get-Money, sorry to hear that Siege's audio isn't cooperating with you!

First I'd recommend giving the steps listed here a shot, and then double-checking to make sure you've done all of our ...

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Comment
    Ubi-Desklamp on Support Forums - Thread - Direct

Heya @PNC_QkiMonster!

I'd recommend running through the steps listed here to reduce or hopefully get rid of the crashing you're running into. If that doesn't work, please also try running the game in both Vulcan and DirectX mode to see if this is happening in only one or both modes!

Comment
    Ubi-Desklamp on Support Forums - Thread - Direct

Hey there @AlexsGR7-H3LL, Siege's servers were having some degradation issues around the time you made this post, which has since been resolved. So hopefully you should be able to get into the game now, but if not then I'd recommend following the steps listed here!

Comment
    Ubi-Desklamp on Support Forums - Thread - Direct

Hey there @Sevancii, I'm sorry to see that your game's crashing on launch!

If you haven't already, I'd recommend running through the steps listed here, as well as seeing if this happens in both the game's Vulcan and DirectX modes!

Comment
    Ubi-Orion on Support Forums - Thread - Direct

@iLove4Fun

Hey there.

This is planned to be implemented during Y7 but it has not yet been implemented just yet. Keep an eye on our forums and social accounts for updates on this as and when we get them!


05 Sep

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @AmiralSparks,

Thanks for reaching out to us with this.

There's nothing we can do in regards to your temporary bans or reports I'm afraid, as we have no facilities to remove / amend those, however we'd like to do what we can to resolve this control issue.

This was a previous issue which is understood to have been resolved in Year 6.

If you haven't done so already, could you please try ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thank you for your continued updates.

As noted, this issue is still being investigated by the game team.

They've requested that we confirm the Windows OS versions being used by those affected.

To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.

(*r)The info should look like this:
Version 21h2 (OS Build 19044, 1889)

Update 08/09/2022

Following some player's posts noting a trend in Intel CPUs being noted in affected PCs, please could you share your CPU model as well as your Windows version as above?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @LeftThaPercs ,

For privacy and security reasons, we're unable to assist with account or purchase queries via the public forums, however if you could please open a direct case via our Support Site, ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us with this @icyelixir - it's been passed onto the team while they continue to investigate.

We don't have any further information at the moment, but we'll update the forums as and when we hear anything new.

If you have any other questions, please let us know and we apologise for the inconvenience caused while this investigation continues.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @DarkFuze114 ,

Thank you for getting in touch.

I've checked your case and can see connectivity troubleshooting was advised as you noted that the game appears to hang on the 'connecting to Rainbow Six: Siege servers page.

If you've already completed this, could you please also confirm if you've completed the more standard console troubleshooting steps listed in this guide?

And is th...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @sas_glaz

As this is our English speaking forum, could you please translate your post so we can see how we can help?

Otherwise, you're more than welcome to contact us in Russian over on our Support Site.

Thank you!