Rainbow Six Siege Dev Tracker

Hey guys,

I understand you're experiencing crashes when launching the Test Servers of R6S. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC. These could help your PC run the Test Server smoothly!

@patrikmicrosoft Hey! Thanks for the update. I'm glad to hear that the issue was fixed for your friend but sorry that it is still not working correctly for you. Just to check, have you tried to uninstall/reinstall the game yet? If it isn't tracking the placement matches at all, you may need to give this a go and see if that helps fix the issue. If not, please let me know! Thanks!

@uranuo Hey! I'm sorry that you're also experiencing this issue. The good news is that the team is investigating this! But I do have a couple of questions to ask:

• Does this only happen when playing the new event?
• As soon as the infinite looping starts, does it carry over into other game modes as well?

Thank you!

Thanks for letting us know @Tomr1s and sorry to hear you are having trouble accessing the overlay to invite friends.

Which Windows OS are you using with Connect? Is it 10 or 11? Previous versions of Windows might not work with our Connect overlay.

Can I also ask, do you run the game through Steam or Epic as well? If so, can you disable their overlays in the launcher, to see if this allows you to bring the overlay up in Connect in case they are interfering with it?

Do you run any programs in the background of your computer, that might conflict with the game...

@A-Aron97 Hey! Thanks for your feedback regarding ban reporting. We understand the frustration this can cause, but please know that the best way for the team to quickly work through the ban reports is to continue reporting the players in-game. If this process changes or any updates are made, we'll be sure to let everyone know ...

@guest-VCN9Hgzq Hey there! Welcome to Discussions!

I'm sorry that you've been experiencing these spikes with your ping while playing the game. Do you notice when this happens that everyone else in the match gets disconnected, or does everyone lag but remain in the match? If you do get disconnected, do you see any error codes in particular?

Would you mind also going through the steps here and letting me know if you see any improvements with the ping?

Thank you!

@AceyDuece Hey! Welcome to Discussions!

Sorry to hear that clicking on the Ubisoft Connect tab is causing your game to lag/freeze. If you haven't yet, please go through our troubleshooting guide here as it can help fix what could be causing this issue to occur. If this doesn't help resolve the problem, would you be able to record a video showing that the game lags/freezes when you click on the Ubisoft Connect tab? Once you have the video clip, please upload it to a website like YouTube as public or unlisted and share the link here. Thanks ...

@IRBIKurumi Hi! Welcome to Discussions!

I'm sorry to hear that you were removed by BattlEye from your match. I apologize for the inconvenience caused! Unfortunately, we aren't able to provide compensation, however, we can help look into what might be causing this to happen and hopefully prevent it from occurring again. Did you notice any error codes or messages when you were removed? If so, would you be able to provide us with a screenshot of the error code/message? This will help us figure out what could be causing you to be kicked from the game. Thanks in advance!

@awge Hey! Welcome to Discussions!

I'm sorry that you're unable to get the game to go full-screen mode. Very strange! Hopefully, we can get this figured out. If you haven't yet, please be sure to go through the steps in our guide here as these troubleshooting steps often help re...

@robot00758 Hey there! Welcome to Discussions!

So sorry that you're getting this error when playing, and that your levels in the game were cleared as well. If you haven't yet, please give the steps in our guides here and ...

@overthink3r Hey! Welcome to Discussions!

I'm sorry that you're having these loading issues when trying to play the game! I'm glad the game isn't freezing anymore, but there are some troubleshooting steps we can try to see if we can improve the loading times for you. As a first step, please go through our troubleshooting guide here if you haven't yet, and be s...

@patrikmicrosoft Hey! Thanks for reaching back out about this, and I apologize that your placement matches aren't counting correctly. So that we can rule out any common issues that could be causing these various issues, please give the troubleshooting steps in our guide here a try. I'd also like you to go through the steps ...

@Akioisntherelol Hi there! Welcome to Discussions!

I'm so sorry that you are continuing to experience your game crashing randomly, even after the extensive troubleshooting you've tried. Since you've been having this issue since last month and have already tried various troubleshooting steps that we would recommend, I'd going to suggest you please go ahead and open a ...

@pankoo92 Hello! Welcome to Discussions!

Sorry that you are having trouble getting the Pressure Cooking challenge completed. For this challenge, you need to successfully complete one situation in Rainbow Six Siege. Situations are different tutorial missions available in the Learning Area playlist. You should be able to navigate to the Learning Area within the game, and then you will see the Situations listed above Tutorials in the menu. Let me know if you have any trouble finding this or getting this challenge completed. Thank you!

@Hecthelion-CNF Hi! Welcome to Discussions!

Sorry to hear that you are also experiencing this same issue. Were you able to try the steps @Ubi-Milky mentioned above? Let me know if those steps help, or if you continue to have this issue. Thanks!

@StickyFromRivia Hey there! Thanks for clarifying this issue further for us. Would you be able to record a video showing when you are connecting to the servers, specifically to play solo? I'd like to take a closer look into what happens here. When you have that video, you can upload it to a website like YouTube or Twitter and then share the link with us here. I'd also like to ask a couple of questions to get further information.

• What ISP do you use?
• Are you using a VPN at all?
• Are you located on a college campus by any chance?

...

@InventTheLife Thank you so much for taking the time to gather all of these details and let us know about them. I truly appreciate your help with this issue! I've gone ahead and passed this information along to our team to help with their investigation. I also noticed that it was reported by other players that setting an FPS limit seemed to fix this issue for them. If you haven't yet, would you mind also testing that out and letting me know if you see any improvement at all? Thanks in advance, and again, really appreciate your help with getting this figured out. ...

@I_Sam_I_04_I Hey! Welcome to Discussions! I'm so sorry to hear that this happened with your Battle Pass credits. Would you be able to provide an image showing the credits you had before (if possible) and showing the credits you currently have available? This will help me take a closer look into what could have happened here. Also, just to make sure there aren't any technical or connectivity issues causing this to happen, please also go through the troubleshooting steps here and ...

@DelayN0MoreHigh @RodZill4 Hello, and welcome to Discussions! I'm sorry to hear that you both received a duplicate item from your bravo packs. This is something we're currently investigating, so I would like to get some more information so that I can get it added to the team's report. Could you let me know which item specifically you had a duplicate of? Also, is this the first time this has happened when opening the bravo packs, and has it happened again since? Thank you!

Hello @peppatope2 we are aware of issues of Alpha Packs not opening in the past, but this was found to be a visual issue where the players would receive the item in their inventory.

Have you been able to check your inventory for any new items or extra renown the game has given you recently?

If you are unsure, we can see the date every alpha pack was given and what was rewarded to you, if you contact us about this issue using this link, thank you >
Ubisoft Email/Live Chat support > ...