Rainbow Six Siege Dev Tracker

Hey there @MDmaster0 ,

Thanks for reaching out.

To allow us to take a closer look into this, we'll need to check your account.

Could you please open a case via our Support Site or send us a DM via ...

Hey there @Koumakan_Sakuya ,

Thank you for reaching out.

As per our Forum Rules, we kindly ask that players refrain from naming and shaming on the public forums.

If you have any issues with any players in-game and you haven't been able to report them, please send any evidence to us directly via our ...

Hey there @Ruffersss ,

Thank you for reaching out.

As requested in this thread, could you please confirm any specific error messages or codes you receive when being disconnected?

And have you attempted any troubleshooting as suggested?

The issue of players being signed out for inactivity mid-game is also known and being looked into @Cavendar-ECO .

Performing some browser troubleshooting steps should help with your Help Site issues in the meantime though.

Please let us know if there's anything more we can answer, thank you!

Thanks for the update @Lie-nus , glad to hear you guys were able to get the footage!

Hey @WhatsASoda,

Welcome to Discussions and I'm sorry you're having some trouble accessing/purchasing R6.

Because you were getting the error that you were offline, I'd like you to try the troubleshooting in this FAQ first.

After that, if you're still not able to purchase the game, confirm the following for me:

• All of your Ubisoft account info is accurate and complete
• That your VPN is disabled (if you're using one)
• That you're using an approved ...

Hello @icyelixir

I'm sorry you've been running into these lagging issues and disconnects for so long. I'm not able to remove or alter the ban but this is something we're investigating, and I'd like to collect a bit more information from you to help with the investigation.

• Are you seeing any error codes or is 4-0xFFF0BE25 the only one?
• Who is your Internet Service Provider?
• Are you playing via Ethernet or Wi-fi?
• Is this happening after every game after your first one or only some of them?

Thank you in advance....

This is likely what's causing the issue then @Wild88WolF,

If the Steam, Ubisoft Connect, and actual location do not match, this typically causes payments to fail. My apologies for the inconvenience and frustration of this and let me know if you have any other questions.

@CTOWa_roBHo3Ag I'm glad to hear you were able to find a solution! Please feel free to reach out if you run into any other issues.

Hey there @Wild88WolF! I would like to provide you with a short list of common issues to check first that will save us some time. After that is completed, if this issue still occurs, we will need to proceed through private channels. Please take the time to check and confirm the following:

• All Ubisoft account info is complete and accurate
• Disable any VPN (if you're using one)
• Accepted payment method

Once these have all been successfully confirmed, please wait 48 hours in case there is a delay with any of the previous purchase...

@M3rcifulAt0M Hey there, sorry to hear you ran into this issue! Is the barrier just disappearing visually, or physically as well? Does it also disappear for your teammates?

If you have a video of the issue occurring, that would also be great.

@MercuGmes Hey there! As @Lie-nus said, you would need to use a screen recording software to capture that footage. For the performance issues you noticed, the steps in ...

Hey @Gimli-0

I'm sorry to hear that's happening. Please can you clarify which platform you are on, how often this happens, and what you have done to try and resolve it already (if anything)?

Hey @Im_Very_Bad-_

The problem with adding something to prevent people from getting banned from a game crash or internet connection drop out, would be that people could force that to happen to get out of losing games and have no penalty, so opens it up for abuse.

Hey @P-Diffy29

Yeah, that could be affecting it as well as the time of day that you are generally playing. If unranked is finding games quickly for you, then I would suggest using that mostly for practice to be able to help climb the ranks and get a higher placement.

Hey @LaGy-DARKLORD

I've forwarded on your report, but please note for future reports that naming and shaming on the forums is also against the rules of the forums. You can also report things like this to us via ...

Hey @PetrouiCZ

We're unable to handle bans over the forums. Please reach out on one of the channels below:

Live Chat (when available)

...

Hey @Gigiilpisello

You can read updates on cross play and cross progression plans here. What the Xbox accepts as a controller is something that we are not able to control, but that is a hot topic amongst players and not one we often see req...

Hey,

Please post what platform you are on, and any steps you have already tried if you would like some assistance with this.

Thanks for sharing what worked for you @Miko251.