Rainbow Six Siege Dev Tracker

Hey there @vxie-.

Thanks for getting back to us with this information! So we can further look into this, could you send us an image of the message you're receiving when attempting to queue up with a squad?

Hey there @ImAkyy! Generally when it comes to payments for any of our services, you're going to be limited to whatever currency matches the region you're physically in. Trying to use anything else should result in an error message.

Sorry about that!

Hey @Chihaya-exe! Can you please double-check this FAQ and make sure you've done everything listed there? This version of it also includes the list of ports that Siege uses, so please make sure to forward them!

Hey @Genkotsu11, can you please give the steps listed over here a try? If they don't seem to do anything then let us know!

Hi @krasorias! You can try learning some maps through the Lone Wolf mode which should allow you to play solo, but otherwise you are indeed limited to custom games or playing normal matches. Sorry about that!

Hey @krasorias! This is currently working as intended as cross-platform invites aren't in the game at the moment, but here's hoping that it can be implemented soon!

Sorry to hear that! Unfortunately we don't have the ability to lift temporary sanctions, but please give the steps listed over here a try, and if that doesn't help out with the game crashing then please let us know!

Hey there @Passhokeamadom, as a first step I recommend running through the directions in this FAQ, and if they don't help then please let us know!

Hello there @MrFrosty!

For 17006 errors we recommend the troubleshooting steps listed over here, and if they don't help then please make sure to let us know!

Hey there @Clamm_ !

I took a look at your case and it seems to have gotten closed. Is your problem resolved, or did you still need help with the missing operators?

Hey there @vxie sorry to see you're having some trouble queueing with your buddies.

Are you able to solo queue for ranked and unranked? If so, could you try completing one game in ranked mode to see if you are able to queue with your friends after that?

Hey there @Gabrix_L

I'm very sorry to hear you ended up with a ban. If you feel that your ban was not deserved, you will need to reach out to the support team directly through an email case here. Make sure you fill in the correct info in all the drop-down boxes, then scroll down the page until you see a text box where you can type a summary of your issue. Fill that in with your username, the date that you were banned, and the reason that was listed in the email notifying you of the ban.

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Hello @AkameMID @KantoNegretti and ...

Hey there @Jadrankaa. I'm sorry to hear you ran into some toxic gameplay that ended up with you getting penalized.

You can definitely report behavior like this, either through the support website or on twitter. For this specific kind of thing I would recommend twitter! Follow the process explained here and make a tweet with your video attached. If the file ends up being too big to attach directly, you will need to upload it to YouTube and provide a link in your tweet instead. Note that you don't need to tag the support account in the tweet, just the hashtag shown here is...

Hey @Marshalaw1,

Great question, when you launch the game from Steam it will open Ubisoft Connect and launch through there, you cannot launch the game without Ubisoft Connect.

Any further trouble, just let us know

Hey there guys,

Thanks for reaching out, I'm sorry to hear the game isn't loading in for you!

As you note this began since the update, could you please try verifying the game's files and let us know if there's any change?

Hey there @Cadenmote112lol ,

Thank you for getting in touch.

We have no facilities to amend any players MMR or Rank I'm afraid.

Additionally, we have no current ongoing server degradation or issues.

Please could you complete the steps in our connectivity guide and let us know if you have this issue again in future?

Should this happen again, please could you also note and shar...

Hey @patrikmicrosoft ,

Thanks for getting back to us.

I'm afraid we're going to need some visual examples to be able to investigate this further.

When you're next able to do so, could you please share some screenshot or video examples of your placement game counter not changing following a ranked match?

Thanks for the update @MEH6 , glad to see you've since received it!

You know where we are if there's anything else you need help with!

Hey there guys,

Thanks for getting in touch.

We have an investigation and thread open regarding reports of Ubisoft Connect marking players as 'inactive' incorrectly.

This is still being investigated at the moment, with no current updates.

Do the graphic issues always accompany this inactivity issue or does it happen on it's own too?