Hey everyone!
Really sorry to hear about this issue with appearance customization! I've gone ahead and reported this to the team. If someone could add a Youtube video to this thread showcasing the issue with what appearance is equipped vs how it appears, I'd like to attach that to my report to help the team look into this! If anyone notices in particular if this happens to only certain items, all items, or if any particular item seems immune to the issue, those details would be great as well.