The Division 2

The Division 2 Dev Tracker




30 Mar

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @lightningnok,

As we're not members of the game development team, all we can do via the forums is pass this information on to the team - as we have done.

This is being investigated however, as is the case with many investigations, we do not have a live time line or expected time frame for a fix, so we're unable to provide this information.

When we do have anything new from the team to share, we'll do so here.

In the meantime, we'll continue to pass reports we receive on.

Thank you for your understanding.

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Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Mr-Bones441

Sorry to hear that you're experiencing issues with the DARPA research labs mission in The Division 2.

Could you please send us a video of the issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Tyranmedic

Apologies for the delayed responses, we've been much busier than usual across the forums so we haven't been able to get back to everyone as quick as we'd like.

We do have a latency investigation open regarding PC specifically, but it does appear these issues may be impacting console too.

I've gone ahead and passed your report and video on to the team as part of this investigation.

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Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @AlpineBrisket

Thank you for the video provided. I'll transfer it to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Apologies for the delay, thanks for reaching out with this and for the video!

This issue was understood to have been resolved in TU15.2, but we've had multiple reports of this happening again so the investigation has since been reopened.

I've added your reports and your video @Aced_100 to this as the team continue looking into this.

When we hear more from them or have any updates, we'll let you know here.

Thank you!

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @timerift_

Thank you for your feedback about this issue and for the video provided.

I'll transfer those to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @maeltz,

Thanks for reaching out and sharing this!

Did you experience issues with The Division 2 as well or just Apex?

We are aware of issues with some titles and the latest NVIDIA driver which are being investigated, but I don't believe The Division 2 is impacted, so it'd be handy to know if this is the case.

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us guys, apologies for the delay!

I've passed this on to the team for them to investigate further.

Should we need any more information or have any updates, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Lachert3391

Apologies for any confusion.

We are not members of the game's development team, so when issues are reported to us here, we forward them on to the game team for investigation.

That is what has happened here already.

The team have since confirmed they've been able to reproduce the issue and it isn't working as intended so are looking into resolving this bug.

We don't have any further details beyond this at the moment so cannot provide a time frame for a fix but when we know more, we'll share it here. ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @RUDOWN2DAY

Apologies for the delay!

As noted by @Danthemaster - the team has tagged this as ready to be fixed in TU 17.2 but we don't have an expected release date for that just yet.

When we hear more, we'll let you know.

Thank you!


29 Mar

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello @CDTJANVIER88_FR!

This has been posted to English forums, if you don’t mind receiving responses in English here, would you please translate your post for me? This is just because we try to avoid automatic translation tools where possible to prevent potential misunderstandings. We feel it’s better for our players to speak to Support Agents and other players who also speak their preferred language. I’ve also left a lin...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct
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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@NoGlitchNoKill Hi there! Please note that reporting players on the forums is against the rules as it can be considered Naming and Shaming. Instead, please be sure to report any players in-game by following the steps here. Than...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@GingeFox Hey! Just a note that the team is aware of the lag and latency issues occurring lately. I wanted to make you aware of a recent Twitter post the team shared so that everyone is kept up-to-date:

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@Howie_Witzer Hi there! I'm so sorry to hear that this occurred in your game. Please let me know if you notice this is a recurring issue, or if this was just an unfortunate incident due to the location Bantam was in when he went down. Thanks! 🙂

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@P0ker-Face This might actually be caused by the latency issues that players have been experiencing on the servers lately. The team did address this in their Twitter post

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@LuckyPathfinder Hey! Sorry that you're having this issue with the Ninja backpack. Would you be able to provide any images showing this? Please also try these troubleshooting steps and see if they help. Thanks!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@the_Kettle Hey there! Thanks for the update. The team is aware that players are now having an issue with the DARPA mission and a fix is planned for TU17.2. 👍

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@Tater1007 Hey! Apologies for our delayed response. Unfortunately, we aren't able to restore missing gear/weapons/items when they are accidentally deleted. We apologize for any inconvenience this causes!

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@buket1998 Hey! Welcome to Discussions. Sorry that your game isn't loading up! There are a few steps we can take to help with this issue. First, you can check to see if you're able to install the game and Ubisoft Connect on the same drive. I would also suggest going through our technical troubleshooting guide here and verifying your...

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