The Division 2

The Division 2 Dev Tracker




27 Mar

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Gregory_Sallust,

Apologies for the delay and to see you're still having issues!

May we please know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

I'll also note that our wider investigation into these crashing issues is still ongoing too.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for confirming the DZ issues have been resolved!

The DARPA mission issue is still open at the moment.

As for compensation, we haven't had any information regarding this, nor can we make any guarantee this will be the case.

Should we hear anything further though, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @CX-ONE,

The team are well aware of these exploits and are investigating.

When more details are available, we'll share them here.

Thank you and apologies for the inconvenience this has caused.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Apologies for our delayed response here.

Thanks for the assist @Noxious81 appreciate it!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Nihilister13,

Our investigation is still open and hasn't been closed, so it appears those notes are in relation to another issue with the Pentagon missions.

When we have more details on this, we'll share them here.

Thank you.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for this update @NyvenZA, glad to see you're able to complete the missions again!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for keeping in touch guys.

The team's investigation is still ongoing at the moment.

When we know more we'll let you know, thanks for your understanding!


24 Mar

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hello everyone! 
 
I would like to apologize for the delayed response! I very much appreciate for all the input you all have provided into this thread regarding this topic. What I am able to confirm is that we are forwarding all the information we have received from you to the developers for further review. 
 
I just would like to remind you to be respectful to each other. I will therefore, lock this thread. Should there be any updates regarding this, it will be announced under the announcement / Patch note section.
 
Should you have other queries in the meantime, please do not hesitate to contact us!

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @MisterFibble

Thanks for raising this. I'll ask our team to look into this and see if they are able to reproduce it and observe the same issue.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @AlpineBrisket

Thanks for the report and the video. I've forwarded this on to the dev team to look into.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @AlpineBrisket

Thanks for reporting this and providing a video clip. If you could provide any more clips, we'll be happy to forward those on to the dev team too so we can show more suituations of it happening.

Could you also let us know how often this is happening? Is it every time?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

I see we have reported this issue to the dev team but have also seen another player mention a workaround which I'll provide below:

"When I played the Anderson mission in a friend's session with a normal character who cannot play the Anderson mission, after completing the mission, even the normal character can now play the Anderson mission."

Let us know if that helped you too.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Saku_Ice

I don't see any known issues of this happening so far. Does the same thing happen for your friends you are playing with?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @SSGTUSMC1983

Please could you record a video clip showing the issue with both outfits and post a link to the video here?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Any known issues lists aren't managed by the Support team unfortunately but we can assure you that when we say something is a known issue, that means we have got a bug report created and sent to the dev team that isn't on a public channel.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Drastic_TRVL

Your progress is linked to your account, so yes. However, some things like additional content may not work unless you also purchase that on Steam too.

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Roxbery1

Sorry to hear that you still didn't receive a response on your support cases.

It is because we received a lot of reports from players, but you'll get a response from an agent as soon as possible.

Sorry for the inconvenience.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Bmo_Grimmy

Thank you for your feedback ! I'll transfer it to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @AlpineBrisket

Thank you for your feedback ! I'll transfer it to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Wilde_Times

Thank you for your feedback !

We are currently looking into it. Please keep an eye out for new information and news at our Forums.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !