The Division 2 Dev Tracker

@Sabala Hey there! Sorry that you're having trouble shooting while aiming. Please give the troubleshooting steps here a try. If the issue persists, would you mind recording a video clip of this so we can take a closer look? Thank you!

@DocNightyNite Hey! Thanks for getting this reported. This sounds similar to an issue that was reported about the NinjaBike Backpack here: (https://trello.com/c/FFpaNGRl/70-gear-wearing-the-ninjabike-messenger-exotic-backpack-may-cause-the-previously-equipped-brand-set-bonuses-to-remain-active-after). Would you mind trying the following workaround: Switching to and from another loadout resets the 1st bonus that was stuck and enables all bonuses. Let me know if this workaround helps to fix the issue you're having as well. Thanks!

@rizz768 Hey there! Thanks for pointing this out to us. To help with this, I suggest clearing the cache for Ubisoft Connect and seeing if you notice any improvements. It might also help to reinstall Ubisoft Connect completely to see if the statistics are updated. Thanks!

@Beautylady Hello! Sorry that you are also having this issue. A fix is planned to be released for TU17.2 as mentioned on the Trello board here: (https://trello.com/c/uCMB9McF/74-crafting-station-the-regulus-exotic-pistol-cannot-be-crafted). Thanks!

@Rokana_Gaming Sorry that you are still experiencing these issues after trying those troubleshooting steps. Do the crashes or freezes seem to occur during a particular moment in the game? Please note that the team is aware of the crashing issues and the latency issues that have been occurring and they are investigating. The crashing issue is currently listed on the Trello board: (https://trello.com/b/F2RU9ia9/the-division-2-known-issues). The latency issues were r...

@D3kker-CoE Hey there! So we can better assist you, please submit a support ticket here. I understand you had trouble contacting support and creating a ticket before. I'm unsure what issues you ran into, but if it helps you'll want to select your platform and then select The Division 2. The category should be Information and Troubleshooting, and the issue type should be Technical Issues. You'll want to attach your ...

Hey everyone! Just a note that we did pass this feedback over to the team but we haven't had any updates yet. If you notice anything changes with the exotic drop rates, please update this thread and let us know. Thanks!

Hey everyone! The team released an important update regarding the latency that players have been experiencing so please be sure to check it out

@IISYNll Hello! Thanks for letting us know about this. I've gone ahead and submitted your feedback regarding the Legacy Apparel Cache keys. We had already submitted feedback regarding the ! notifications, so I also added your information to that report as well.

@Askwind Hey! Apologies that you aren't able to open these Legacy Apparel Cache keys. I believe that the keys are unable to be used because you have already collected all of the event items. In any case, please try the troubleshooting steps here and here. Let me know if you're still unable to use the keys after that. Thanks!
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@wolfe69ca Hey there! Thanks for letting us know about this and for providing the video playlist/images. The team is aware of the issues with the DARPA/Pentagon mission not working properly. You can find more info on the Trello board: (https://trello.com/b/F2RU9ia9/the-division-2-known-issues). For the other issues you're experiencing, I would suggest going through our troubleshooting steps ...

@FNM21 Hey! Sorry that you aren't able to change the difficulty option for Camp White Oak. I'd also like to apologize for our delayed response here. If you're still having this issue, please try going through these troublesho...

Hey there @Danthemaster,

Thanks for reaching out, apologies for the delayed response!

I've gone ahead and passed this report on to the game team to take a look into.

Should we need any more information or have any updates, we'll let you know here.

Thank you for this!

Hey there @AuthTheDuck,

We don't directly control the Trello so can't confirm if or when it'll make an appearance as it doesn't reflect all of our open / ongoing investigations, but we'll let you know as and when we hear anything back from the team here!

Thanks for your assistance with this!

Glad to hear it @judge_bee!

If there's anything else we can help with in future, please let us know!

Hey guys,

Sorry to hear the issue is still present.

I've notified the team, but if you could please share any example screenshots of this occurring on the current version of the game so we can pass those on too, it'd be appreciated!

Thanks for dropping this bit of trivia @IGotKelsoPreggo !

Hey there @x_Laa_Laa_x,

Do you have the game set to Surround Sound too?

What is likely the case is that your headset doesn't support true surround sound audio.

Surround Sound relies on using multiple audio channels, which typically aren't present on headsets as they offer a Stereo setup.

Many headsets offer a virtual Surround Sound option, but as true Surround involves looking for audio channels that aren't there, using it on the wrong device can result in certain sounds cutting out.

As we've confirmed hardcore characters cannot be restored and there's no further assistance we can offer in regards to this, I'll be locking this thread from here on.

Hey @Zebedee_73

Thanks for reaching out, apologies for the delay.

The team's investigation is covering all general instances of lag across the game so rest assured it's not only the Summit and Countdown being looked into.

I've passed your video on too.

If there's anything else we can help with in the meantime, please do let us know and apologies for any inconvenience this has caused in the meantime!