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@The_Schwarz1 thanks for providing those steps, I'll forward them on to the development team.
@The_Schwarz1 thanks for providing those steps, I'll forward them on to the development team.
@Diddy_DHS that's fine, we have a German specialist who can check the video.
We will also send your save file to the development team with the video, we cannot check the save file ourselves only they can do this.
@The_Schwarz1 I have looked into this further and you are correct this issue was listed as fixed in update 1.5.2. The fix applied was to respawn the enemy with the key when the quest started if he was killed before accepting the quest.
However, some players later reported that they experienced the issue again after the update and the issue was reopened for investigation but the development team were unable to reproduce it.
Hi @Cicoukc apologies for the late response.
I'm afraid that we can only assist you in English on this forum, please repost on our Italian forum kindly provided by XBL_Laberbacke in the post above, if you haven't already done so.
Or if you can translate your post into English then we will be happy to assist you further on this forum.
@KenseiOtaku thanks for the update, I'm pleased to hear your issue is resolved.
If you encounter this issue again, please let us know and also provide a video and we can report it to the development team.
I will also keep an eye out for any other reports of this issue.
@Domaz_the_Gamer we do recommend installing the game on the same drive that the Ubisoft Connect launcher is installed on.
If it's not installed on the same drive can you try that to see if it works.
@tqmdave I'm sorry to hear that you do not have an earlier save that you can load. The older thread was locked as this prevents older threads from being bumped to the top of the page which pushes newly reported issues down the page.
You mentioned that you left the area as it was difficult then entered again but failed the quest. You then saved the game and closed your PS5. Can you confirm where you respawned after you failed the quest and before you saved the game, and did you wait for the save icon to finish saving before closing the game? Finally how did you close the g...
@Newtons_3rd_Law you're welcome 
@Milkman_wtf I'm sorry to hear that none of the troubleshooting has helped to resolve the issues.
If you have already attached your system files and launcher logs to your support case can you also ensure that you have provided a detailed description of the issues and a list of the troubleshooting you have already tried so that our Customer Support specialists don't ask you to repeat them again.
Hopefully they will be able to offer you some additional troubleshooting to try and help resolve these issues.
As mentioned in previous reply our Customer S...
@GLADI8ORDUDE thanks for the update, I'm sorry to hear that a wired connection didn't help.
I have looked online and found some threads related to static type noises on Xbox Series X which appear to be related to the Dolby Atmos setting, however most players mention this occurs on the dashboard screen rather than in-game. Some also mentioned they had to factory reset the console, others mentioned a wired connection to the headset resolved it for them. You could maybe try disabling the Dolby Atmos setting to see if that makes any difference?
We have not seen...
@Diddy_DHS thanks for the update.
Could you please provide a video that demonstrates this issue. We would need to see the following in the video:
I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.
Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check ...
Hi @Diddy_DHS can you please try going to Ravensthorpe and go to the Bakery and see if you can interact with Tarben to do the quest 'The Baker's Plaint'. It may be a quest that you missed previously.
If you are unable to could you also check your completed quests and see if 'The Baker's Plaint' is listed there.
Hi @KeepVaping95 I'm sorry to hear that you are also experiencing issues with the quest 'Malvigr'.
As mentioned in the previous response, the development team are still investigating this issue and we have no further updates to share with you at the moment.
Hi @Milkman_wtf I'm sorry to hear that you haven't had a reply to your support case.
Customer Support will do their best to reply within 48 hours, however if they are receiving a high volume of contacts it may take longer than usual, for which I apologise. Someone will reply to your case as soon as it is possible.
With regards to your issues with having cloud sync enabled we would generally recommend uninstalling then reinstalling Ubisoft Connect and running through the connectivity troubleshooting which I understand you may have already tried. As Ubi-oof me...
@GLADI8ORDUDE thanks for your reply.
The issue with sounds and music missing is still being investigated by the development team. As soon as we have any updates it will be shared in the megathread that I shared with you. For the issue crackling noises this is not a known issue, I am not sure what could be causing that.
Are you using your headset wired or wireless? If wired could you please try wireless to see if that makes any difference.
HI @tqmdave I'm sorry to hear that you are experiencing an issue completing the quest 'Sister of Sorrow'.
To confirm you assassinated 'Little Mother' but left the area as you found it difficult to complete the quest. Can you confirm what difficulties you were experiencing?
I would recommend loading a previous save before you started the quest then try again. If you are unable to do this for any reason could you please provide a video that demonstrates this issue.
I would recommend uploading your video to a video sharing platform such as YouTube, you can...
Hi @D_Outsider I can confirm that the development team are aware of this issue and are investigating.
Hi @AmorcitoVyS I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your post for me?
Alternatively, you could create a support ticket and our Customer Support team will assist you further.