Ubi-Viral

@godofbeer OK sorry to hear that you are having the same issue, can you provide an image of what you see in-game and on the stats site?

@zawm-beez Hey! Sorry to hear that you are experiencing this issue. Is your game fully updated?

@unexactriot299 @yurmad Hey! Can you both please provide images showing your stats?

@meister-_-dido Do you see the option to show teammate usernames in-game via the interface settings? Is it enabled or disabled?

@timon Hey! Thank you for getting in touch about this issue. The dev team are aware of this and are actively investigating.

Apologies for any inconvenience caused.

@ilililiililliii Hey!

Sorry to hear that you have come across a cheater. Please be aware that naming and shaming on the forums is against the forum rules ...

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@kashrush Hey! Sorry to hear that your stats are showing incorrectly. Can you please provide an image of what you see in-game and what you see on R6 Stats.

Thank you.

@jonathan-dy Hey! Sorry to hear that you are experiencing lag and delay when playing. Would you be able to provide a video showing this issue?

Thank you.

Hey folks. Thank you for the images. At the moment this issue is still being investigated by the Siege team. I am afraid that there is no further updates at this time.

Apologies for any inconvenience caused.

@ddagzy Hey! Thank you for your reply. I have checked and at the moment we are still waiting for an update from the dev team. It is best to request an update in your support ticket please.

Thank you for your patience.

@ComaKeytone Hey! Sorry to hear that you are also experiencing this issue. Are you using any software such as MSI to control the fans on the GPU?

@fiurscurgo @Fiurscurgo Thank you both for your reply. Does this only happen with the overlay?

It may be worthwhile to disable it:

Open the three-line men...

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@anrisssss Thank you for these images, it is most appreciated. At the moment this issue is still being looked into.

Apologies for the inconvenience caused.

@a-word_504 Hey! It is not a case of getting 20 upon reaching level 200, you do get 1 pack every 5 levels from level 100 to 200, which means by the time you reach 200, you'll have received 20 packs over time.

Did you receive these over time?

@chescker Thank you for the images. At the moment this issue is still being looked into.

Apologies for the delay with this.

If you need anything else in the meantime, please do let us know.

Thank you.

@croken717 Hey! Sorry to hear that you experienced this issue with being disconnecteed. I am afraid we are unable to remove these bans.

If you continue to experience these disconnects please try the steps her...

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@anansi-zg7 Hey! Thank you for reaching back out.

We understand that this issue is taking some time to be resolved, rest assured though that it is being looked into, it is just taking time to fix.

Thank you for the links these are appreciated.

If you need anything further in the meantime please do let us know.

Hey, Theelevinr!

Thank you for reporting this to us. Can you try verifying your game files and seeing if the issue continues?

If you need further help please let us know.

Thank you.

Hey, twixuss.

As advised by ClearwaterTM this is based on connection. We advise ensuring you have the best possible connection to the servers. You can do this by following this guide HERE.

If you need further help please let us know.

Thank you.

Hey, AsieI!

Thank you for reaching out about this issue that you are having with standard access.

We are unable to assist with this type of issue over the public forums as we need to look into your proof of purchase etc.

You can contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more