Anno 1800 Dev Tracker

Hello @ShizumaAoi,

Sorry to hear that you are unable to proceed.

Can you please provide us with a short video of this occurring showing the layout of the terrain, to make sure that you're exploring all hidden entrances?

Many thanks and if you have any additional questions, please let us know.

Hello Vikings,

Sorry to hear that you are unable to proceed.

Can you please provide us with a short video of this occurring, so we can pass it along to the development team for further investigation?

Many thanks and if you have any additional questions, please let us know.

Hello @thatpatrickkid9,

Sorry to hear that you are unable to proceed.

Can you please provide us with a short video of this occurring, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

Hello Vikings,

Thank you for bringing this to our attention!

Can you please provide us with a short video of this occurring, so we can have a look?

Once received, we will be able to confirm with the development team whether it's intended behaviour or not

Many thanks and if you have any additional questions, please let us know.

Hello @Cavin222017,

Thank you for bringing this to our attention!

Can you please provide us with a few screenshots of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

The issue should be fixed with the upcoming Game Update which is currently getting validated.
We're planning to post the full Release Notes next week.

Originally Posted by Katje-Katrien
Hello Ubi-Thorlof,



Thank you very much. I am looking forward to this.
If you can, can you please follow this up. Just to be sure that they don't forget it?

Cheers,

Katje-Katrien

Hey Katje-Katrien,

No need to worry, this is still currently being looked into by the team and we'll let you know more definitive news once we hear it!

If there's anything further we can help with in the meantime, please don't hesitate to let us know! ...

Hello Novisorbis, thank you for the update, we will continue to relay this to our QA team who were originally investigating these freezes and performance drops.

In the meantime, would it be possible to obtain your dxdiag, msinfo and save file so we can investigate this a little deeper please?

If you can generate a fresh report of these system files, please upload them to a new case using this link, then let us know the case number back in this thread, then we should be able to pass this onto our QA team to try and replicate using a similar set up.

You can upload your files to a support case here for us to access - ... Read more

@spirantcrayon22 Ok thanks.

Hey cbogdand, welcome to forums and thanks for bringing this to our attention.

Just to double-check - did you possibly set something to be purchased in your warehouse and maybe forgot about it? Also, in relation to the amounts that go missing - is always the same or does it differ?

Additionally, if you're certain that this is an issue within the game and you haven't possibly overlooked anything - is there any possibility you could provide us with video footage of this?

Let us know and we will take it from there!

Originally Posted by gierszon
I logged in in the morning and DLC was active. Issue is resolved

Thanks for the update gierszon and I'm glad to hear that .

Enjoy your game-time and should you have any queries in the future, do not hesitate and reach out at any time!

Originally Posted by uncleseano
Super! It's been an ongoing torn in my side

Hey uncleseano,

Thank you for your patience and bearing with us!

I'm afraid that as part of the migration to Ubisoft Connect, Anno 1800 was not transitioned, so Club features such as achievements are no longer functional

You can read more on this and the other titles impacted here

I'm sorry for any disappointmen... Read more

@spirantcrayon22 Thanks, I'll also pass this onto the game team.

Originally Posted by Thorntongue
It doesn't work if you don't own the game. I only have a subscription Ubi$oft Connect, none of the games I have in my library can be played in offline mode...

Hey Thorntongue!

OP case is a little different from yours however if you are referring to Ubisoft+ subscription, then yes, I can confirm that it does indeed require online connection, otherwise you will not be able to play, I'm afraid.

Should you have any questions, let us know!

Originally Posted by finacoles2
Somethings on the screen like the characters move normaly but everything else just freezes and i can move the camera but can't do anything​ else ​ I have like 70 hours in the game and it never did this​ But after the dockland update it keeps freezing with no solution but to close it with the task manager I'm playing with mods​. Issue has been solved.

Hey finacoles2, thanks for your response there!

I believe you wanted to quote your own message there and I can see that you've stated issue has been resolved, therefore I will take it that this does no longer persist for you.

If it is the case indeed, I'm glad to hear that and I do h... Read more

Originally Posted by salinda1971
can i play offline and save my game to my pc instead of cloud? i am addicted to this game so can't go without

Hey salinda1971, thanks for reaching out!

In response to your query - yes, you certainly can!

To do so, all you need is do as follows:

1. Start the Ubisoft Connect Desktop App.
2. Set Ubisoft Connect into offline mode, which will then be followed by a restart.
3. Start Anno 1800 from your games library.

Should you run into any difficulties, let us know!

@spirantcrayon22 I'm pleased to hear that you were able to find a Jomsviking.

Thanks for your feedback, I will pass this onto the dev team.

@sorenssorensen Apologies for the late response.

Thanks for reporting this, I will forward it onto the game team to investigate.

@spirantcrayon22 I have merged your posts with another thread I found for this issue which you also commented on.

After looking into this again I can see that the development team were made aware of this issue and have investigated, but were unable to reproduce it. Can you please confirm the following:

• What was the last thing you did in game before you noticed the Jomsviking's had disappeared. A main quest, side quest or river raid?
• Have you levelled up Eivor since noticing the Jomsviking's had disappeared? If not can you try doing this ...

Read more

Hello @SpirantCrayon22,

Thank you for bringing this to our attenrtion!

The items available in Reda's shop are appearing on rotaton based on additional items available to purchase. However, I'll pass your feedback along to the team

If you have any additional questions, please let us know.