Anno 1800

Anno 1800 Dev Tracker




18 Jul

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @t0573r ,

Could you please share some screenshots of this so we can take a closer look?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Blink97 ,

I'm sorry we didn't respond to you sooner here!

Following @tobias02's post are you still having issues?

If so, may we please know the sp...

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14 Jul

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @CremeExtreme and welcome to the Ubisoft Discussions!

I'm sorry to hear you were also experiencing this issue when launching games activated on Epic Games. I am however pleased to read that you found a workaround and shared it on our forums to help other players in your situation 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @BGiantMountain !

I'm glad to hear that you were able to resolve the issue! If you ever need any more help, please don't hesitate to let us know😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @t0573r and welcome to the Ubisoft Discussions.

I see that one of the choices in the quest Full Disclosure of Anno 1800 is locked. After some investigation, I can see that this might be due to one of your previous choices in the game.


13 Jul

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @LynxEy3,

I'm glad to hear you were able to fix the issue by changing the scaling of your screen! Thank you so much for sharing this workaround on our forums, where it will help other players encountering this issue 😊


12 Jul

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @MadamCurie @Asterix201252 !

Thanks for getting back to me with this information. I have forwarded all of this to our dev team for a closer investigation of ...

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11 Jul

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @MadamCurie!

Thanks for getting back to us with this image. Have you tried reaching -15% globally, across all islands in the region? This might allow you to complete the quest!

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Imposter420 and welcome to the Ubisoft Discussions!

I understand your frustration regarding this issue. As previously indicated by @Ubi-Thorlof, since the GeF...

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Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @Korhalar and welcome to the Ubisoft Discussions!

I understand you have been experiencing crashes in Anno 1800 since the latest update. To fix this issue, I'd advise following all the steps of this article regarding the troubleshooting of technical issues on PC. They should resolve the issue your PC is encountering when running the game!

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Davars170!

Thanks for reporting this issue with the special characters in save files to us. This has been confirmed as a known issue and is under active investigation at the moment. Our apologies for any inconvenience caused whilst we're working on getting this resolved.


07 Jul

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @madamcurie ,

Sorry for the delay in getting back to you here!

So we can look into this further, could you please share any video / screenshot examples of this?

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bgiantmountain ,

Thank you for getting back to us with this, we appreciate it!

Could you please also upload a copy of your save to Google Drive so we can pass this to the team too?

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys!

Thanks for your suggestions and help here @SirHarryPierce !

Just checking in to see how you've been getting on with this @Asterix201252...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @v-black_wolf-v ,

The wider European and Russian regions are considered separate and therefore do not have the same language options available.

If there's anything more we can answer, please let us know.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @sirharrypierce ,

I'm very sorry we haven't responded here soon!

I'm just checking in to see if this issue is still present following the release of TU 14.3?


06 Jul

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

I've passed your image along as well @patalong.

Thank you so much. This should be resolved soon and thank you for the help you've given. 💙

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

I'm glad to hear the update fixed it for you @lionhad.

Definitely let me know if there's anything else I can help with.

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

You should be able to upload it to Youtube as unlisted or Google Drive, etc., and then provide me with the link. @bgiantmountain

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey @floriankrob!

I'm sorry you've run into the same issue and can't proceed with that quest.

Could you also attach your save file to better help the teams look into this?