Anno 1800 Dev Tracker

@straightupsheep Hey! Sorry to hear that the game is not progressing for you.

Would you be able to provide us with a screenshot showing your quest log?

Thank you.

@spawndierepeat Hey! Thank you for reaching out about this issue you are having with the value not changing.

This has now been fixed in the recent Seeds of Change update. Can you confirm if this is now working for you?

Thank you.

Heyho, we're currently looking into this to figure out the cause of the issue. So far we have been unable to reproduce it after the update.

In the meantime, @ragnosjk , our QA asked me to reach out to you regarding those files you mentioned. Could you send us those files? For example via mail at this address.

@hardisimon Hey!
 
I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.
 
Alternatively, you can create a support ticket for support in your language here:
 
https://support.ubisoft.com/
 
Thank you.

@asterix201252 Hey! Thank you for getting in touch about this issue you are having with the statistics graph.

Thank you for the video, this is perfect. I have gone ahead and reached out to our specialist team as there was a similar issue to this which was resolved so I just want to check if this issue is related.

Also when did you start this save file? It may be a case that if the issue is resolved in a recent patch it will only work in a new save.

Thank you and we look forward to your reply.

@guille2321 Thank you for your reply. That is correct, as the development team is not able to retroactively resolve issues with current saves you would only see this resolved on new saves.

@majmun357 Sorry to hear that you are getting an error when trying to upload a video.

Can you upload the video to YouTube and send us a link to it?

Thank you.

Hey there, @Melfice1995! Thank you for reporting these issues you have found with the new scenario. To start, do you notice any improvements after verifying your game files and...

Hello, everyone! I would like to report this to our teams to investigate. Please upload your saves to the cloud and let me know once you do in order to forward this to our teams. Thank you!

@hundread1800 Hey there! I am sorry to hear that chewing gum is not appearing in the all goods section in the warehouse or trading post. Please provide me with a image here showing the chewing gum missing, thank you!

Hello, @Syn1h! I am glad to hear that you were able to resolve this with the help of, @Asterix201252.

Hello, @hundreAd180! I am sorry to hear that the oil springs are showing as invisible. To start, please try verifying your game files along with running Ubisoft Connect as administrator to test if that makes any improvements for you.

If it does not, please also try to un...

Thank you for reporting this

I can confirm this is a known issue and has been raised with the responsible team.

Hey tigertank632,

the Complete Edition Year 3 only includes the content specified:
Main game, Anarchist DLC and Season Pass 1, 2 and 3.

The Season 4 Pass is not included in the old Complete Editions.

Hey, if you're using any mods, please remove them or wait for them to receive an update.

No matter if you're using mods or not, please verify the game files:
https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/verifying-game-files-in-ubisoft-connect-pc/000060529

Hey guys, if you're using any mods, please remove them or wait for them to receive an update.

No matter if you're using mods or not, please verify the game files:
https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/verifying-game-files-in-ubisoft-connect-pc/000060529

Hello everyone, thank you for enquiring about the Anno Twitch Drops that will need to be claimed and will appear after the update.

Just as a reminder, should you ever have any issues with your Twitch drops in the future, after the Twitch Drop campaign has ended, please get in touch with us via one of our private support channels so we can check your account. We would need to see a screenshot of your Twitch Drop inventory in order to investigate this for you and you can contact us about these Twitch related issues over these links as opposed to forums, where we are unable to discuss accounts and rewards per person >

Ubisoft Email/Live Chat - https://www.ubis...

Hello @beinish thank you for getting in touch and sorry to hear about the crashes you have experienced coming back to the game.

This game is one of our games that should work with Windows 11 as well as 10.

This guide contains some of the most common fixes for the issue you are having and covers permissions, hardware, software, and corrupt files, that could potentially cause crashes. Would you be able to look through the remaining steps you have yet to try and go through them? > ...

Hello @poppadum thank you for bringing this guestbook issue to our attention and thank you very much for the images and save file.

To help rule out if this issue was caused by a corrupted file after the latest updates, could you please try verifying your game files in the Connect launcher, then check to see if this issue still exists in your current save file?

 Here is a guide explaining how to run this verify game files check > ...

Hey Harry thanks again for the bug report. At the moment I am unsure whether this is intentional and if only the Harbormasters office will show this passive effect when highlighted, but I will ask our QA team to look into this and let us know, thank you.