Anno 1800 Dev Tracker

@yecats131 Thank you for sharing that information! I am sorry to hear that the crashing is now occurring for you as well. Do you have any background applications running when trying to play Anno 1800?

Hey @speedcuff,

Sorry to hear that you are experiencing an issue where you crash after a short time playing the game.

It is great to hear that you already tried the steps mentioned above, can I check whether you get any error when you crash?

Many thanks

Hey @natruxl,

Thank you for taking your time out to update us,

It is great to see the answers shared and helped, if ever we can help in the future then just let us know as we are more than happy to help.

Hey @sirharrypierce,

Thank you for taking your time out to bring this to our attention.

Please let us know when you have uploaded the game and we will forward this for investigation.

Many thanks

Hey @tevjan,

I have removed the case number you shared from your message for your security. Sorry to hear that after following the steps we provided you are now unable to launch the game as the game won't load.

This is not expected behavior from verifying your game files and would point us in the direction that there must be an underlying cause of this issue that we will be more than happy to investigate further, ultimately we want to get you up and running so you can enjoy the game as intended.

If you are able to share your ...

Hello @asterix201252 thanks for providing that link, I think this will be very handy for players on our new forums too, I don't personally believe it to be a spoiler, but rather helpful, thank you

Thanks for the follow-up Asterix201252, I have acquired your save files and images and created a new case for our Anno team to look into, to see if it is intended that after an update or DLC launch, resources, and their locations on the islands can change, even if playing on the same world seed.

We will do our best to update you when we have more information, or our QA team may need to ask you some more questions.

Thanks for the bug report!

Thanks tsundak, I will mark this thread as answered, so other players can find this information about how to upgrade Dockland modules after exporting a certain amount of goods, more easily, so thank you for sharing your expereince of how you were able to upgrade your modules.

For convenience, here is our blog article about the Docklands release and mechanics >
https://anno-union.com/devblog-docklands/

Here is a fan-made wiki that further explains the modules and how many times they can be upgraded >
...

Thanks for sharing your experience of this ornament grass coloring too humility925. Our QA team have been able to replicate this issue too and they are looking into this now. If you notice this coloured grass effect not working correctly on any other structures, please let us know

Hello @ibrahimozcicek1 thanks for reaching out to us.

Can you please make sure your 10 farms and tractors are only connected to 1x Fuel Station? If you have more than 1x Fuel Station, can you please try deleting this and leaving only one standing?

If you follow these steps and you are still having issue, please record a video clip that shows all your 10 farms and 10 tractors, only traveling to one Fuel Station in the area, so we can look into this, thanks!

Thank you for this additional information @tsundak! I've passed this information you've provided along to the team for further investigation. If you have any other questions, don't hesitate to ask, & we'd be glad to help!

Hi @gunday2021, welcome to the Anno 1800 Discussions!

Sorry to hear about these crashes you've come across while playing. When these crashes occur, have you receive an error message or code? Also, please complete this general technical troubleshooting article, excluding the steps you've already tried. This will help narrow the crashes down if they do not help.

Please keep me updated on the results of completing the guide. Thanks!

Hello there @NaTrUxL

Just to confirm, as kindly mentioned by @banan1996-1996 this is indeed working as intended.

The modules cost 10 influence per module...

Thanks for providing these files as well as the details regarding them @asterix201252! If you could you please also provide your save file from May, that would definitely help.

Thanks for providing this clip @tsundak! When did you originally notice this occurring for you?

Hey there @asterix201252 ,

Thank you for reaching out to us with this!

Would it be possible to please upload the affected save file to a hosting site (such as Cloud Storage) and share it here so we can pass this all onto the team who may be able to shed more light on these changes?

And may we please know the approximate date you launched the save and realised these differences?

Thank you!

Greetings @tsundak! I'm sorry to hear about these grass color issues you've come across. In order to take a closer look into these, would you please provide screenshots or clips showing the colors not appearing correctly for you? Thanks!

Sorry to hear that this has continued to occur for you @tevjan. In order to investigate this further, would you please try verifying your game files? Please keep me updated if that helps!

Thanks for sharing this @banan1996-1996 !

@NaTrUxL - just checking in to see how you're getting on?

Thanks for letting us know @tevjan !

Just checking in to see if you were able to try a new save and see if the same issue occurs?