Anno 1800 Dev Tracker

@katje-katrien Thanks Katje-Katrien
Yes, they will be added with the update tomorrow evening.

Hello @mrnfox thank you for letting us know you are unable to use the Great Eastern ship on a new/current trade route.

Could you please help us with the following two things so we can pass this onto our QA team to investigate? >

1. Could you please send us a screenshot of the World's Fair building that you have built, that rewards you with the Great Eastern?
2. Are you able to send usyour save file so we can pass this onto our QA team? You can upload this to a file sharing site or send it to us using this link > ...

Hey @Asterix201252, just a quick update - I have managed to get through to the team about this and have received confirmation that issue may be present in your save as you are indeed using old save where you've saved your map seed, however if you were to create new 'basis' (from the old file) regarding seed information, issue should no longer be present.

Should you have any further queries, let us know!

Thanks for the update @fartenjoyer22 .

Further to the guide I've provided, could you please try disabling your integrated graphics from the Display Adapter section of your Device Manager?

This should force your PC to use your RTX card in any circumstance.

Please give this a try and let us know if there's still no change.

Thank you!

Hey there @fartenjoyer22 ,

Thank you for getting in touch.

If you haven't done so already, could you please give the steps in this guide a try to use the Nvidia Control Panel and ensure your dedicated RTX 2070 is being used?

Please ...

At the beginning of the campaign, the minimap is hidden. It will unlock when you progressed a little bit further in the story.

Hey, this is a known issue also documented on our Known Issues List.
It should be resolved with Game Update 14 next week.

Hey @JainaPrachtmeer, thanks for reaching out and welcome to forums!
 
I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.
 
Alternatively, if you prefer to contact us in your native language, you can either reach out to ...

Hey @thorgias

Can you just check if you have the game fully up to date? If you are also able to provide a video showing this happening on the latest version, we can forward this on to have it looked into again.

Hey @rich841

I'm sorry to hear your game isn't loading your save files. You can try verifying your files as mentioned above, but also if you have the game and Ubisoft Connect / Steam (if you have the game on Steam) installed on different drives, try installing them on the same drive if you can.

Hey @razotter

Thanks for letting us know there was an error on GMG's side and they are refunding you.

Hey all,

I found the report about this that we have sent to the dev team previously that also had some suggestions in of adding a button to force delivery to warehouses and have provided the additional feedback provided in this thread to the team for you. I hope this can be changed for you in future to relieve some frustrations.

Hey @basti-cool

Thank you for reporting this and providing the clear steps to reproduce. I shall forward this to the game team and ask them to look into this. If we need any additional information, we'll get back to you here.

Hey @mich_leo

I was able to find a report we sent to the dev team based on your original post, but they weren't able to reproduce the issue themselves. I have sent them the save file you provided and additional info here and asked them to look into this again. We'll provide any updates from them that we can here.

Hey @majmun357

I had a look into this to see if it was reported before and this issue has been fixed previously and you shouldn't face it on the latest version of the game. Can you please make sure you updated the game to the current version?

If you are still having the issue, let us know, as we'll need to gather a video from you showing the issue and your save files through a support ticket.

Hey @iByt3, thanks for reaching out and welcome to forums .

If you select the potato farm, you should be able to see indicating route of where your goods are being delivered (your warehouse), therefore in order to alter you it, you can just simply drag the route over to the distillery next door and it should change accordingly.

Hope this helps and if you have a...

That's completely understandable @Asterix201252 and fully appreciate where you're coming from there, was just solely curious on whether you've possibly noticed/checked it beforehand, so you most certainly don't have to spend time to see what's what.

To add, in order to be certain about this, I will get through to our game team and will double-check, therefore if the information I've stated above is incorrect and older save files should not be affected, I will make sure to update the thread accordingly ...

Hey @mcetnar, thanks for getting through to us!

So in regards to the issues you brought up, this is where we're at with it:

1. Production Carts and Support - it has been confirmed by ...

Hey @Misiek_1991, thanks for getting through to us and forwarding these over.

I can confirm that I have now passed it over to our development team for further review .

We very much appreciate your input and if you do notice any other translation issues or run into any other difficulties, feel free to reach out at any time!

Hey @Rich841, thanks for getting through to us, welcome to forums and sorry to hear about the difficulty you ran into with being able to continue with your saved progress.

In order to get a better idea of what may be the cause of this, can I check the following with you:

1. Did you happen to experience game crash by any chance?
2. Are your save files stored locally or is it elsewhere, such as OneDrive for example?
3. Where do you have your save files stored?
4. Did you try ...