Anno 1800 Dev Tracker

Hey there @spym3gtr ,

Thanks for getting back in touch - are you still unable to reinstall the game?

If so, could you please open a case with us directly via our Support Site, ...

Thanks for letting us know @ibrahimozcicek1 , sorry to hear it didn't do the trick!

I've let the team know so should we hear anything more, we'll keep you posted here!

Thanks for these @sirharrypierce !

I've passed them onto the team to look into this too.

We'll let you know if we need any more information.

Thank you!

Hey @sirharrypierce ,

Thanks for reaching out and letting us know about this.

I've passed this onto the team.

If we need any more information, we'll let you know.

Much appreciated!

No problem at all @tsundak , you know where we are if there's anything more you need!

Hey there @towerwizard ,

Thank you for reaching out to us!

This does sound like a result of your PC disconnecting from the internet while in Power Saving Mode.

Do you often have the game running when your PC goes to sleep / into Power Saving?

I wouldn't imagine this happening from a fresh start of your PC, as the connection won't have been interrupted in that scenario, but feel free to give it a try and let us know.

Thank you!

Hey there @tevjan ,

Thank you for reaching out!

We don't appear to have any reports of this as of yet - may we please know the name of the quest you're in the middle of?

And as you're early in, does the same issue happen with a new save?

Thank you!

Thank you very much for sharing this @asterix201252 !

Just checking in to see if this has helped you @MrDragonfyr and if you need any more help at all?

Hey there @king-omer ,

Thanks for reaching out and keeping the thread updated, I'm glad to see you've since been able to find the cause, thanks for sharing this!

We appreciate it and if there's anything more we can help with, please let us know!

Hey there @epicduk9876 ,

Thank you for reaching out to us, sorry you've been unable to access your DLC!

So we can take a closer look at this, it'd be best for us to take a look at your account.

Could you please open a case via out Support Site, ...

Hello guys,

The team are still looking into these reported issues with these achievements.

For those noting issues with the 'DLC: Conciliator' achievement, as a potential workaround could you please try reloading the game the game before uniting the last island and they try it again.

The team have had issues reproducing the issue with the DLC: Conciliator achievement so if you could please try the above and let us know if this works for you.

Thanks guys!

Hello @jerry_key_smith ,

Thank you for reaching out to us.

At the moment, the team are still working on a fix for this issue.

Please be aware that not all bug fixes are implemented immediately and fixes are often deployed in Title Updates.

We don't have information at the moment to confirm when this fix is planned, however as more information becomes available, we'll let you know.

But rest assured, this hasn't been abandoned in place of the workaround.

Thank you!

Hi! Just wanted to say thanks @Asterix201252 for helping out here, it's greatly appreciated.

...

@tsundak Hello!

Thanks for posting to the forums.

Regrettably, there's no way to move the docklands main wharf, without also moving the modules too. Apologies for any inconvenience this might cause!

Let us know if there's anything else that we can assist you with.

@tsundak Hello again!

Thanks for posting these module limit details here for us, despite resolving the issue by levelling up.

We appreciate the detailed posts, as these may be able to help any other players to understand this mechanic too!

If there's anything we can assist you with, please be in touch.

@natruxl Hello there.

Sorry to hear you've encountered an issue with the influence mechanic, and the "10 Influence per Zoo-Module" policy.

Thanks for the provided video to illustrate your point, and your system specs, it's much appreciated.

We've reached out to the team to bring this to their attention, and we'll be in touch again once we hear back.

Please let us know if there's anything further we can do for you in the meantime.

Hello again @SirHarryPierce

Would you be able to provide us with a screenshot of your main menu, displaying the affected save file? We'll forward this on as part of a report.

Many thanks!

@tsundak Hi there!

Sorry to hear that you've not been able to use the workaround described above successfully.

Our team continue to investigate this UI issue, and we'll be sure to update players once more news becomes available.

Please be in touch if you have any additional questions. Thank you.

@tsundak Hello there!

Thanks for posting, and providing this save file for us.

Would you be able to confirm exactly which limits you're seeing on your modules, if they differ slightly from the ones posted by ...

@tsundak Hi there.

Thank you for posting to discussions, sorry to hear you're having trouble with the docklands main wharf menu too.
 
The team are aware of this issue and are actively investigating. Should the team need any further information, we'll be sure to reach back out here.

If you have any questions in the meantime, please be in touch!