Apex Legends

Apex Legends Dev Tracker




08 Nov

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The process has not been completed yet, so if your console accounts have been linked in the past to the same EA account, you just need to wait.

The Cross Progression for Apex Legends will be rolling out gradually over the next few weeks. 

EA_PulsarAHQ

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Hey @1kPingBeam,

If you're having issues getting a response via email, try reaching out via a chat instead. It might get you the help you need a little faster. We have an article that explains how to reach out here:

https://help.ea.com/en/help/faq/using-ea-help/

Try selecting a different problem category.

I'll also share an article that shows exactly what proof of purchase our live support team will need, just in case:

... Read more

07 Nov

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    EA_Mako on Forums - Thread - Direct

Hey @hledde,

 

I'm afraid if you're not from one of the countries listed, you will not be eligible to win. 

 

You can check through more details about this event below, or the full contest rules here.

 

...

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    EA_Mako on Forums - Thread - Direct

@Dadabetes 

 

"Note: to prevent exploitation, any secondary Apex Legends accounts created after Oct 26th for the same EA account, will not be eligible to be merged."

 

If your PlayStation (or any other account) was not linked to the EA account in question until after this date, it effectively didn't exist for that EA account.

 

This EA account did not have a PlayStation account until after Oct 26th, so this would apply.

 

Regarding a refund, you'll need to reach out to ...

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    EA_Mako on Forums - Thread - Direct
@Dadabetes,

Correct, no content will be merged from the PlayStation account if it was connected after the 26th, though you'll be able to access the content from your connected Xbox/Steam accounts.

For reference this was first mentioned in our announcement blog below:
https://www.ea.com/games/apex-legends/news/cross-progression Mako.png
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    EA_Mako on Forums - Thread - Direct
Hi @Dadabetes,

Yes, you'll still be able to use Cross Progression.

That cutoff date just means no content/progress would be merged from the PlayStation account as it was linked after the 26th.

In this case, you wouldn't have had the progress linked even before the 26th as it was unlinked from the EA account where the progress was first earned.

You'll still be able to use this for Cross Progression once that's activated on your account. Mako.png
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@Br4v0122,

 

if you send them an email, support will send an email back in the upcoming days. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
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Hello @Br4v0122,

 

if you lost access to the EA account, please contact EA Support and try to regain access to that account. They might also be able to help you relink the Xbox account to the original EA account it was linked to - if you then linked a PSN account to that EA account, you would be able to play on PSN with your Xbox account.

 

Without connecting the Xbox account with the original EA account, there is no way of getting your Xbox items on your Playstation. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
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Hello @Br4v0122,

 

unfortunately, if you didn't have both the Xbox progress and PS progress on one account, there is no way of getting the full Xbox account merged with your PSN account. If you want your Xbox progress and items back, after unlinking the account, please connect it to the original EA account that it was linked to.

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

06 Nov

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HI @tariqtot 

 

For more information on Cross Progression on how it will affect each of your platforms check out the following:

 

CROSS PROGRESSION IN APEX LEGENDS™

 

...

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Hello @svuxdtbg0tpz,

 

if you unlink your Nintendo account from your first EA account, you will lose your items, and it can cause other issues as well. There is no way to merge the two accounts in order to take advantage of the cross progression feature without losing a significant amount of things on one account.

 

This is also said in the article regarding unlinking accounts:

 

...

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04 Nov

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The game installation date won't affect this if your account was created before the cross-progression release date.

 

It is important to keep your console account linked to your EA accounts as some player lose their progress by unlinking platform accounts. 

 

EA_PulsarAHQ

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Hey @Danyrobttttttttt 

Generally speaking, your game progress is saved on your EA account, so if you have your platform accounts, like a PSN account, linked to your EA profile, your progress will merge automatically in Apex Legends. The cross-progression will happen within the same EA account. This process will be completed within the upcoming weeks.

 

 

 

 

EA_PulsarAHQ


01 Nov

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    EA_Mari on Forums - Thread - Direct
@Cyclops1522 No one is being restricted from any content they own unless the accounts are registered under the same email and items are duplicated as stated in my guide:

"Content - what if I have the same content (skin/heirloom/etc) on both of my accounts?

Unfortunately, no refunds will be issued for content acquired multiple times. The content will not appear twice in your inventory."



Other than that, as mentioned above, that will not affect any of your content as your accounts ARE NOT registered under the same EA email. You will still have all the items you own in your PlayStation:

"I have two EA accounts - will they get merged?

No, only accounts connected to the same EA account will be merged.If you want to tell which account... Read more
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Hey @JustForBan  

Cross-progression will be rolling out to in waves over the coming weeks, but we can't confirm the frequency of it as it depends on many factors. Please be patient and follow our official channels for more information. 

 

...

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31 Oct

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    EA_Aljo on Forums - Thread - Direct

Hi there, @immvoltage 

 

I'm very sorry to say, but content and progress cannot be transferred to another account.

Aljo.png
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    EA_Mako on Forums - Thread - Direct

@Cyph6r101 

We haven't announced any specific timeframes for the waves, as this may vary slightly depending on how smoothly this transition takes place to allow for any issues to be addressed.

 

When your account is migrated however, you'll see a notification pop-up similar to the one below, so you can keep an eye out for that to appear.

 

 

xprog.png

Mako.png... Read more

26 Oct

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    EA_Mako on Forums - Thread - Direct

@El_Mr_T

 

The duplicate item portion is addressed in the blog here. No crafting materials as a result of duplicates either, sorry.

 

I have duplicate content on multiple profiles. Will I be refunded for this?

Unfortunately, no refunds will be issued for content acquired multiple times. The content will not appear twice in your inventory.

 

Your heirloom timer will ...

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