Apex Legends

Apex Legends Dev Tracker




01 Oct

Comment
    EA_Darko on Forums - Thread - Direct

If declined @actualbro then there is nothing more that we can do to assist you. 

 

Darko

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

Any questions around a TOS action need to be directed to our TOS team  @actualbro.


They are the only ones who can assist/


Darko

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

Hey @iiTzChajbi all we can recommend in a situation like this is to appeal with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

We are not able to assist with issues like this.

 

Darko

Darko.png

30 Sep

Ban

Comment
    EA_Darko on Forums - Thread - Direct

Hey @saigits  for an issue with a ban on your account you will need to appeal with our TOS team:


You can find the steps to do so here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

... Read more
Comment
    EA_Darko on Forums - Thread - Direct

Hey @javyxy we don't allow accusing others of breaching the rules on AHQ.

 

I've edited your post to remove the names and would ask that before posting again you take a moment to review the AHQ User Rules and Guidelines: https://answers.ea.com/t5/help/faqpage/faq-category-id/faq-user-guid...

Read more

24 Sep

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @AllennSkywalker

 

I'm sorry, we aren't set up to investigate these through Answers HQ. Did you receive an email alerting you to the ban? It might share more information such as what team can help look into it more for you. If you're not sure, could you pop up an image of the message you're seeing, and I'll do my best to point you in the right direction to get more help on this. 

 

- EA_Lanna

Lanna.png___________________________________________... Read more

17 Sep

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, let's not start with misinformation and wild ideas.


EA games all have an anti-cheat and you can find more info about it here: https://www.ea.com/security/news/eaac-deep-dive

 

Darko

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

Hey all. for any questions around a TOS sanction you need to speak with our TOS team using the links above.


Darko

Darko.png

16 Sep

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @musleramelo1,

 

At the moment the following languages are supported on Answers HQ: 

Read more

15 Sep

Comment
    EA_Darko on Forums - Thread - Direct

Hey @W3stminst3r would recommend taking a look here: https://help.ea.com/en/help/faq/play-by-the-ea-rules/

 

If you break the rules then you risk losing your entire account.

Darko

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

Hey @fumiaki23 if you suspect another user of beaching the rules you can report them here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/

 

Naming and shaming is not something that we allow on AHQ ...

Read more
Comment
    EA_Darko on Forums - Thread - Direct

If you have a ban on your account @TSketchz you will need to speak with our TOS team to appeal: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/


They are the only ones who can assist you with ...

Read more

13 Sep

Comment
    EA_Mako on Forums - Thread - Direct

Hey @MadAhu7,

 

I've edited your post to remove the attachments. If certain chat resulted in your account being banned, please don't repeat that on the forums either.

 

Typically there would have been a prior warning or suspension if the most recent action resulted in a ban, however we are unable to review or change these actions via the forums.

 

Please feel free to use the steps mentioned above to appeal with our ToS team if you feel this action was taken incorrectly. Locking the thread here, thanks! 

Mako.png... Read more
Comment

That's really creative! I never thought of that or heard that from anyone else before. I can see how it would be useful and perhaps improve the pubs. I will pass the feedback along as well. 

Whenever you have new feedback, feel free to create a new independent post if it's a completely different idea/feedback.

 

Thanks, 

EA_CuervoAHQ

Comment

Hey @MadAhu7,

 

I'm not sure if there's a way to have that email get sent to you again, but you should be able to see the reason in your ban history. You can also always ...

Read more

12 Sep

Comment

I completely understand what you mean as I've been in this situation myself more than once for sure. Even though I usually play with a premade squad, having to explain to them where the best beacon is might take way longer than if we could simply put a ping for them on the map. I will pass your feedback forward to the team! 

 

Thanks, 

EA_CuervoAHQ


11 Sep

Comment

Hey @cloudy420posin,

 

Unfortunately we can't help with bans here on the forums. If you feel like it wasn't justified, you can always reach out to our terms of service team, and they'll be able to take a look at this for you.

... Read more

10 Sep

Comment

Thank you. We appreciate your support and concern. 👍

EA_PulsarAHQ


09 Sep

Comment

Hey @Su1rqn Apex tournaments should not promote tobacco, cigarettes or similar products. For more information, please follow the official Apex Legends community guidelines.

 

Spoiler Any requests or questions regarding th... Read more
Comment

Hello @qkrtpdnjs2,

 

At the moment, the following languages are supported on Answers HQ: 

Read more