Apex Legends

Apex Legends Dev Tracker




15 Feb

Comment
    EA_Barry on Forums - Thread - Direct

@kurioconnor 

 

This is an old thread so I will lock it. Feel free to create a new thread if you like.

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14 Feb

Comment

Hi @kotubirimiyimben 

 

We can't remove the cooldown for linking and unlinking accounts, this is applied across all EA accounts. 

 

Once the time is up, to attempt to recover items you will want to relink the account to its original EA account. For more information on linking and unlinking accounts check out our help articles:

 

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Comment
Hi @kotubirimiyimben, To confirm was your account linked to a previous EA account?


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by givi...

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Comment

Hey @Bosu_freelo 

 

You can find a great guide on how Gifting works in Apex Legends in our Help Article:

 

How to send gifts in Apex Legends

 

A few reasons why you may not see your friend or may not be able to send them a gift are:

 

    ...
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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @mlgbqumingnan,

 

At the moment the following languages are supported on Answers HQ: 

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08 Feb

Comment

Hey @DrippySour 

If you come across players who are not following the rules of the game, you can report them by following the guidelines provided in this article on our website. 

Thank you. 

 

 

EA_PulsarAHQ...

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04 Feb

ap

Comment

Hi @locusokamotosab 

 

Keep in mind we don't handle player reports in our forums and "name and shame" is against our rules.

 

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01 Feb

Comment

Hi @xWency 

 

To check was this before or after the Cross-Progression mergers with Apex Legends? 

 

If before we may need to reach out to our support to take a further look at your account. 

 

How to use EA Help

 

Cheers!

 


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31 Jan

Comment
    EA_Mako on Forums - Thread - Direct

Hey @DropoutBird,

 

I'm sorry to say, the Buster Sword R5 heirloom can no longer be unlocked since the event has ended.

 

This one worked a bit differently than previous collection events and for the purposes of this particular crossover, the heirloom was not available outside the event itself.

 

Sorry that piece of info was missed, here's our original blog if you'd like to check back through that portion.

 


The sword will not be coming to the Mythic Shop after the event ends, so unlock it while you can!

 

...

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30 Jan

Comment
    EA_Mako on Forums - Thread - Direct
Happy to clarify @TheWonkyBees, definitely not an issue on your end. Standard smile

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Comment
    EA_Mako on Forums - Thread - Direct

Hey folks,

 

We're aware Orientation matches are currently showing up after the end of the Final Fantasy crossover event.

 

That should be resolved shortly, please keep an eye out in-game and that should switch over within the next 15 minutes or so, from what we're seeing at this time. Apologies for the disruption!

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26 Jan

Comment

Hey @Frosty20203 

Please refrain from posting messages multiple times on the forum, as it goes against our community guidelines which can be found here. As a result, I will be closing this thread. If you have any further feedback to share, please do so in a different way and ensure that it follows our rules.

EA_PulsarAHQ...

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25 Jan

Comment

Hey @megapunch5858,

 

There isn't a built in way to delete your Apex Legends progress. You could in theory delete your EA account and make a new one I suppose, but you'd lose absolutely everything on the account, so I wouldn't recommend that, especially since everything you can unlock in Apex is just cosmetic (Other than legends, I suppose).

 

If you play on console, I'd recommend doing that even less, since Apex has been known to get very unstable if you unlink your account and link it elsewhere.

 

If you're absolutely certain that you want to delete your account,...

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23 Jan

Comment
    EA_Darko on Forums - Thread - Direct

Just to be clear @nyanbacon it is unlikely that our live support will be able to do anything in this situation.

 

You can share feedback that we can pass along but as to our team going in and removing an item this is not something that is done.


Darko

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Comment

Hey @AbC9055a2940494,

 

If you need a hand unlinking one of your linked accounts, you can always reach out to our live support team via the steps in this article. They'll be able to take a look at this for you.

EA_QueenBeeAHQ.png...

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20 Jan

Comment

Hey @thejonnybonbon,

 

While we can't help you update your email address here on the forums, you can reach out to our live support team via the steps in this article. They can help you update your account details; just note that they may need to ask for some account related information in order to verify ...

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19 Jan

Comment
    EA_Barry on Forums - Thread - Direct

@Koyamazu 

 

Check the following link for info on securing your account: 

 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

...

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12 Jan

Comment
    EA_Mako on Forums - Thread - Direct
Hey there,   It looks like this was posted on the English boards. At the moment you can get help here in the following languages:   Read more
Comment

Hey @Adopholivertoe 

 

I would recommend reaching out to our TOS team for further assistance. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

 

We are n...

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Comment

Hey @Adopholivertoe 

 

I removed your link as we do not handle reports here on Answers HQ, and would be considered: 

 

  • Don't "name and shame." If you see a suspected cheater, please ...
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