Apex Legends Dev Tracker

Hey @spark539,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute or ask for more information, then you can always reach out to our terms of service team, and they'll be able to take a...

Hi @Svrze,

Sorry to hear the EA Help site's been acting up for you. Try these categories for now and once in touch with an advisor let them know the issue so they can update the categories on their side to more accurately reflect your issue: 

1. Open up an incognito window and without logging in to the site go to ...

Hey @AKINOGAME,

Unfortunately we're not able to look into bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can always reach out to our terms of service team. They can take a look at ...

The email is a legitimate EA address @sebashooter 

Darko

Hey @sebashooter e.ea.com is an official EA address: https://help.ea.com/en/help/faq/phishing-what-it-is-and-how-to-avoid-it/#:~:text=Is%20e.ea.com%20an,....

Darko 

Hey @RXZEoctic 

Can we try going through the steps mentioned in our post:

Breakout Rewards Free Gifts - A Guide to sending gifts in Apex Legends

Thanks!

Hi @Shantanico 

Let's try to avoid making certain claims when it's something clearly caused by some kind of error.

Please get in touch with EA Help directly via Chat so they can take a look at your account:

https://help.ea.com/uk/help-contact-us/?product=ea-account&topic=resecure-hacked-account&category=ma...

- Antonio

Thanks again for the info. We always appreciate it, and our team will look into this. 

You can always report similar profiles directly on the platform or share the link via the EA help website. 

Hey @l1v1o21 

Thanks for the info. For obvious reasons, I had to take down the link, but I will forward the information to the appropriate team.

Hey @marriojr43,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, then I recommend that you reach out to our terms of service team, as they'll be able to take a look at this for you.

If you suspect that your account's been hacked and its email address changed, then you'll need to...

Hey @462538790 not got any information we can share but we will pass the feedback on.

Darko 

What game is it you are referring to @462538790?

Darko

Permanent bans could also be due to toxicity, as that would just be a matter of the account history and what other actions may have been taken in the past.

Really the only way to tell would be reaching out to our Terms of Service team with the link provided above, so we wouldn't be able to specify which was the cause via the forums.

Locking the thread here as we can't further address it, thanks!

Hi there, @Awstynnx 

We're not able to help with banned accounts over Answers HQ. For more information, as well as instructions for submitting a dispute, please see the article here. Thank you.

@TristanIsaGINGR 

An advisor is going to need to investigate this for you. Please open a case here to get in touch with one. Thanks!

Hi there, @TristanIsaGINGR 

If the email on your account was changed without your knowledge, it's possible you were hacked. An advisor should look into this for you. To get in touch with one, please open a case here. Thank you.

Hi @Rocket61mlg, 

Our Terms of Service team can take a look at the ban for you if you get in touch with them. To reach them, please fill out the webform. This EA Help guide will share more information to help with that: Get information ab...

@permabanner 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-abou...

I don't think anyone arguing in good faith has ever claimed that cheats don't exist here.

On the contrary, it's an ongoing battle and one that's likely to continue as long as people are willing to pay for cheats and put their accounts at risk. 

As we improve ways to detect cheats, they'll continue updating to try and get around them. So we'll update to counter those, and the cycle repeats itself.

Same principle as the exchange at the end of Batman Begins, for those who are familiar

Jim Gordon: ...

Hi @ghg6qojcdue5,

At the moment the following languages are supported on Answers HQ: 

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