Ok, I understand, thanks @gerneralcat.
As ToS confirmed the timer is meant to be timed out, it's no longer about appealing a ban but about being able to get into the account. A change in the case categories is needed as the ban categories will only route you to ToS.
I've prepped a link for you. Can you try ...
Read moreHi @gerneralcatm
That second email looks like it's from ToS and not the support team. You'd need to connect with the support team. Did you select the same contact options?
- EA_Lanna
(Edited to add a bit but removed it to post it in a separate post in case it'd get missed)
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Read moreHi @gerneralcat,
Ok, if ToS confirmed the ban is meant to have timed out by now then it's something on the account side. Our support team will need to pull up the account and check it out. Use these steps to connect with them for help with this:
They'll let you know what can be done from there and do their best to help.
- EA_Lanna
...
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Hi @gerneralcat,
I'm not sure what might be happening there. Our Terms of Service team could take a look into this if you reach out to them. Fill out the webform using the steps in this guide:
- EA_Lanna
...
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Hey @D9Nitrix,
We have an article regarding Apex Legends tournament guidelines, and if you have any further questions theres an email address at the bottom you can reach out to. 
...
Hello @t5oax9byx0i2,
unfortunately, it's not possible to return/refund in-game purchases in Apex.
Hi there, @itsmakobtw
We're not able to help with bans over Answers HQ. If you haven't already submitted 3 disputes, please follow the instructions here for submitting another. Thank you.
...
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Please see my previous response. I'm now going to lock this thread as we have no further information on Apex Legends Mobile.
Hey @stm39jn you need to appeal with our TOS team.
They will be able to review your ban and see if anything can be done: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
... Read moreHi @captainnene93, 🙂
I'm sorry, we won't know about your ban on Answers HQ. If you have an EA ban, go to My Ban History to view more info and you can dispute bans and suspensions from that page. EA will also notify you via email if they've applied a ban or suspension. Check your email inbox for more details.
This guide will share more information about EA bans and suspensions:
Read moreHey @blueru5h55,
Unfortunately we can't help with account issues like linking here on the forums, but you can reach out to our live support team and they'll be able to see if you're eligible for an early unlink.
Hi there, @maomaoadj
Apex Legends Mobile is no longer in production. If that changes, we'll make an announcement.
Hey @youajdis,
All of your game progress is stored at the EA account level, so by unlining your PlayStation from its original account, all of the progress stayed behind. You can try reaching out to our live support team to see if you're eligible for an early unlink.
devtrackers.gg
