Apex Legends Dev Tracker

@IAmGamerFun 

If someone else accesses your account and does something that breaks the rules, that is still your responsibility as it is is up to you to make sure others aren't able to play on your account. You're welcome to dispute the ban by following the instructions in the article ...

Hi there, @IAmGamerFun 

Normally, you're sent an email with the general reason for the ban. Be sure to check any spam/junk folders. If you still can't find it, a case can be opened with an advisor. They should be able to let you know. Cases can be opened by following the instructions here. They also can su...

@WTF_Huitzo To clarify, we do not automate appeals or the messages.

Our Terms of Service team does use templates to make sure their messaging is consistent for similar situations, but appeals are reviewed and handled by actual people and are not automated.

@Axion_Knight 

In this case, I'd definitely suggest seeing if your mouse software allows you to re-map that key while in Apex, or if not I'd personally avoid using that function.

A good rule of thumb is one action per key press/mouse click, which wouldn't be t...

Hi @Tkaimz 

We are unable to assist with Bans/Kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

  ...

Hey @Shuriken5142 please don't bump threads from half a decade ago as we consider this spam: https://answers.ea.com/t5/help/faqpage

If you are having connection issues you will need to work on improving your connection.

Darko

Hello, @Kevzoo 

I'm sorry to say, we can't help with bans over Answers HQ. If you have submitted 3 disputes and Terms of Service has declined to lift the ban, it will need to remain in place.

Hey @BladeX11883 only our support can remove a game fully, if you chat to them here they can get you sorted if possible: https://help.ea.com/en/help-home/

Darko 

@MaxBlackGold 

If your account has been investigated by Terms of Service 3 times and they have not found any evidence the ban was in error, it will not be lifted.

Edit: Thread locked since we cannot help with banned accounts.

Hi there, @MaxBlackGold 

I'm sorry to say, there's nothing we can do to help with bans over Answers HQ. If you've already used all 3 of your disputes, the ban will need to remain in place.

Hello, @cyrusgetbanned

We cannot help with banned accounts over Answers HQ. You can submit up to 3 disputes with ToS to have the ban reviewed. Instructions for this can be found in the article here. Thank you.

...

Hey @freemason1234,

If you'd like to dispute your ban, you can always reach out to our terms of service team. They can take a look at this for you.

Hey @CIXl_xX,

We currently support the following languages here on AHQ: 

•  English 
•  ...

Hey @dreamlega 

We do not have access to the specifics of your ban, so we cannot provide more information or see what happened. Our Terms of Service team specializes in handling such disputes. 

Here are the steps you need to follow to reach them using the web form:  

Get informat...

Hey folks,

the AHQ forum is still being used to collect feedback and report bugs to the Respawn developer team. Nothing changes in that regard.

The EA Player Pulse initiative is something broader, where we want to collect feedback about all EA games and beyond. Like everything from how you would ideally want to contact EA for help, or what game mechanics frustrate you the most in video games, like unskippable cutscenes.

If you participate, give your opinions, feedback and fill out a survey, you can then earn rewards in the form of gift cards.

Ultimately, we want to give YOU all a better voice and listen to what YOU think is important.

@GavinPite 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

@Kvaizya 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

@Asmodeus566 Happy that you are interested in and yes, sure thing I'll let you know once we expand to more countries!

@overcomemetal57 

You can use the steps detailed at the following link to report this:

https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Thanks.

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@eduardoveloso wrote:

I got the same problem, Still trying to use the chat but has a terrible prompt and it's impossible to understand a reply. My PSN account has the following mail linked: 2c*****@disabled.ea.com neve saw it

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Why is it impossible to understand the replies? 

You'll need to contact an advisor to get help with account related issues.

Hey @ChiefJefe_,

Which split(s) did you reach Diamond during Season 20? To clarify, Seasons 19 and 20 awarded badges based on your rank at the end of the season rather than the highest during the season.

However, we're returning to that system again with Season 21, so going forward you should again see that as outlined below.