Apex Legends

Apex Legends Dev Tracker




31 Oct

Comment
    EA_Mako on Forums - Thread - Direct

@Cyph6r101 

We haven't announced any specific timeframes for the waves, as this may vary slightly depending on how smoothly this transition takes place to allow for any issues to be addressed.

 

When your account is migrated however, you'll see a notification pop-up similar to the one below, so you can keep an eye out for that to appear.

 

 

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26 Oct

Comment
    EA_Mako on Forums - Thread - Direct

@El_Mr_T

 

The duplicate item portion is addressed in the blog here. No crafting materials as a result of duplicates either, sorry.

 

I have duplicate content on multiple profiles. Will I be refunded for this?

Unfortunately, no refunds will be issued for content acquired multiple times. The content will not appear twice in your inventory.

 

Your heirloom timer will ...

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Comment
    EA_Mako on Forums - Thread - Direct

Hey @xdziczaczoo123,

 

I've merged your thread here as the same answer will apply in your situation. Please check out the earlier post here, thanks!

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Comment
    EA_Mako on Forums - Thread - Direct

Hey @ManInTheBox404,

 

While you'd be able to unlink one platform and try ...

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Comment
    EA_Mako on Forums - Thread - Direct

Hey @El_Mr_T,

 

Afraid not, sorry. Per our User Agreement we do not allow a...

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Comment
    EA_Mako on Forums - Thread - Direct

Hey @El_Mr_T,

 

Your progress and cosmetics would be tied to the EA account where they were initially unlocked.

 

Unfortunately, this means that if other people had access to your account and had progressed on a platform connected to it (in this case PS4), that progress would also be tied to your EA account.

 

I'm afraid we'll be unable to assist in these situations as we do not support account sharing and would not be able to transfer progress from one EA account to another, sorry.

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22 Oct

Comment
Hey @Skyeblu3isjesus,

Apes Legends doesn't currently support cross progression, so any progress made on one platform doesn't carry over to the other. The devs have said that they're working on it, but unfortunately I don't have an ETA on that.

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Wees aardig voor elkaar | Be kind to each other

15 Oct

Comment
@SnazzinYT,

Apex Legends has always had issues when you unlink and then relink your account. If you unlink your Xbox again and link it back to the original EA account is was attached to, there's a good chance that you'll get both your progress back, and that the game will fix itself (Although it's not 100% guaranteed).

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_Darko on Forums - Thread - Direct

Xenophobia like this isn't allowed on AHQ @67ljuzuayh4h and as such going to lock it: https://answers.ea.com/t5/help/faqpage

 

Darko

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26 Sep

Comment

Hey @Awake984 

 

I had to remove the Images from your post as "name and shame" is not allowed. 

  

If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them. 
 
https://help.ea.com/en-us/help/faq/report-play...

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25 Sep

Comment
    EA_Barry on Forums - Thread - Direct

@Ariifinessed05 

 

If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.

https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
...

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22 Sep

Comment

Hi @MIXAZOZ 

 

If you need to link a new account or unlink an older account from EA check out the following articles for more information, Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.  

 

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20 Sep

Comment
    EA_Barry on Forums - Thread - Direct

@twkano 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-o...

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15 Sep

Comment
    EA_Darko on Forums - Thread - Direct

Hey @RusOrcs-Gopnik being rude and abusive towards others is never acceptable never mind the circumstances.

 

If someone is breaking the rules then you can report them. Responding in an incredibly offensive and abusive manner is not allowed. 

 

As for deleting your account, sorry to say but our team cannot assist you in getting around a ban. 

 

Locking this an before you post again please read the following: https://answers.ea.com/t5/help/faqpage/faq-category-id/faq-user-guidelines

 

If you continue to breach the ru...

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Comment

Hello @B000ba,

 

if you want to appeal a ban, please contact EA Support - we don't have access to account information here in the forum.

 

https://help.ea.com/en/help-home/ 

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

13 Sep

Comment
    EA_Aljo on Forums - Thread - Direct

@Someone5468 

 

Yes. You should receive an email sometime after reporting someone letting you know if action was taken or not. If you have any other issues, please reach out again. Good luck and have fun Standard smile

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Comment
    EA_Aljo on Forums - Thread - Direct

@Someone5468 

 

Without knowing what that email says, I can't really provide any details. Does the email only say Positive Play Charter and nothing else?

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Comment
@JediBrysenTTV,

Ah, I think I misunderstood the issue then. But like support pointed out, and EA account can only ever have one of a specific type of account linked to it in its lifetime. So while you can always link that Steam account back to that EA account, you won't be able to link a new one, unfortunately.

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Wees aardig voor elkaar | Be kind to each other

12 Sep

Comment
Hey @JediBrysenTTV,

Your dad should be able to unlink the Steam account on his end via the following link:

https://myaccount.ea.com/cp-ui/connectaccounts/index

That way you won't need to reach out to our live support at all. I will say that there are certain risks associated with unlinking accounts that you play on (especially for Apex), so I recommend this article, just to make sure you're aware of the risks:

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11 Sep

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Provencec,

 

I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please ...

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