Apex Legends

Apex Legends Dev Tracker




12 Nov

Comment
    EA_Aljo on Support Forums - Thread - Direct

@rendellinho 

 

Try creating a case without being logged in instead.

Aljo.png
Comment
    EA_Lanna on Support Forums - Thread - Direct
It wouldn't free up the EA account to be linked to an account of the same kind @perlaHOMIE. Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them X...

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Comment
    EA_Lanna on Support Forums - Thread - Direct
No @perlaHOMIE, it won't link up. Even if you were to unlink the one there now, you wouldn't be able to connect another one of the same kind to the same EA account. Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button...

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @perlaHOMIE,

 

An EA account can only ever have one of a particular type of account linked to it in its lifetime. So since you've linked an Steam account previously, you won't be able to link a new one. We have some more information in our unlinking article: 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @mjo47l9ervhf,

 

We have an article about using EA's IP here, but if you look at it:

 


 

Our fans can use our IP for personal projects, including fansites and “Let’s Play” videos, as long as they follow these principles:

  • Not for sale. Don’t use EA’s IP for commercial purposes. This means don’t sell your fan art or put your ...
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11 Nov

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @waka1124,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Barry on Support Forums - Thread - Direct

@xXThePanManXx 

 

Check the following to make sure you are appealing the ban correctly.

 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

...

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Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @cukim0522,

 

At the moment, the following languages are supported on Answers HQ: 

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10 Nov

Comment
    EA_Mako on Support Forums - Thread - Direct

@boxj123 

 

This sounds like you linked your PSN to a different EA account. This will cause your progress to be lost.

 

You'll need to re-link the PSN to its original EA account to try restoring access to this progress. Please see the below information.


https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @SkAmyd,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @cazyshun,

 

At the moment the following languages are supported on Answers HQ: 

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09 Nov

Comment
    EA_Antonio on Support Forums - Thread - Direct

Hi @TIONKENK 

 

Unfortunately we're unable to assist with bans / suspensions from our forums, same way we can't determine if a sanction has been correctly applied or not.

 

The only way to appeal is through this form so our Terms of Service Moderation team can review it:

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @janiere2,

 

We currently support the following languages here on AHQ: 

 

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08 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@Traymunity 

 

Please allow more time for your ban appeal to be attended to.

 

Check the link below to make sure you appealed the ban correctly, thanks.

 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to direct any questions related to a TOS sanction to our TOS team @bewailingnew.


There is no one else who can assist: https://help.ea.com/en-gb/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

Darko

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @ryguyrocky135,

 

Unfortunately we can't help with account issues like this on the forums. You can reach out to our live support team with a chat via the link at the bottom of this article.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

07 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@K9X_Anas 

 

Our Support Advisors cannot assist with bans/suspensions. 

 

If you have new or additional information that may help your case, you can dispute any action again by following the steps in this article:

https://help.ea.com/en/help/account/in...

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @coco-sara,

 

At the moment the following languages are supported on Answers HQ: 

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06 Nov

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey @lukysek,

 

Generally if you're unable to access the various menu tabs and your currencies are flashing or unavailable like this, it means your client is having some trouble communicating with the servers for one reason or another.

 

Which platform are you playing on? If you're on Steam or EA app, you can try verifying file integrity or repairing the game before restarting...

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @ScreamingDove,

 

At the moment the following languages are supported on Answers HQ: 

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