Apex Legends Dev Tracker

I'm sorry to hear you're having issues contacting EA Help Support. 

 

If you're not getting the chat option when trying to contact support, can you please try: 

 

1. Go to: ...

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Hi @LiwexX,

 

I'm sorry to hear you've lost your progress. I will send you a DM here on AHQ with some further instructions. Please check your inbox by clicking on your profile in the top right of this page. 

Hi @Jackfff-07,

 

You can find instructions on how to link and unlink accounts here: Unlink your platform accounts from your EA Account & Linking your platform account...

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We can't comment on a TOS sanction @lettoozan.

 

All we can recommend is to keep an eye on your email for a response. 

 

Darko

@tresspassxr 

 

There is no phone support offered in English at this time.

 

If required, click the following link for help contacting an Advisor:

 

https://help.ea.com/help/faq/using-ea-help/

 

Thanks.

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Hi @MagicalFlandre,

 

When was the last time you saw your progress in the account?

Hey @lettoozan and @Midnight9746 our live support team cannot assist with any ban related issues.

The only team who can help is our TOS team who you can find here: ...

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Hello, @13770165179 

 

At the moment the following languages are supported on Answers HQ:

 

•  ...

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Hello, @13770165179 

 

At the moment the following languages are supported on Answers HQ:

 

•  ...

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Hi @Rev1cEeeee, To confirm was your account previously linked to a separate EA account?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving...

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Hey @GravitationalCat,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @17625400,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hi @K9X_Anas,

If the account has been permanently banned and our Terms of Service team has declined to make any changes or remove the penalty, there is nothing else to do.

There will be no way to remove or change the ban on this account, and we have no other options to try and change this aside from our Terms of Service team, who has already made the final decision.

Hi @K9X_Anas,

If our Terms of Service team declined to make any changes including a reduction, that won't be something we can do here either, sorry.

Hi @fames215,

 

This is working as intended. You can find more information here: https://www.ea.com/en-gb/games/apex-legends/news/hunted-patch-notes

 

LEVEL CAP INCREASE

Players can now level past account level 500 through 3 additional tiers of 500 levels bringing the effective level maximum to Level 500 Tier 3. This increase adds 345 additional Apex Packs earnable ...

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Hey @lunaaubu,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @K9X_Anas,

 

I'm afraid if our Terms of Service team has reviewed this multiple times and declined to remove a penalty, that will be final.

 

This is not something we're able to change here on the forums or anywhere else aside from the ...

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Hey @HighPingAbuser,

 

Unfortunately Eneba isn't in our list of trusted retailers, so we're extremely limited in how we can help. In the future, I recommend purchasing from one of the storefronts in this article.

...

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Hey @bilibili_TwT,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @sepata96 If you or aware of a potential exploit or bug, feel free to DM me and we can pass it on to the team to be aware of!

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos ...

Read more