Apex Legends Dev Tracker

@M4TTH3W3174 

 

There is a different team that handles ban appeals so if you have followed the steps below, you will need to wait for a response, thanks.

 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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Hey @Awsome_only11106,    We have a bit more information about this situation in our Apex Coins article here which it sounds like you may have found, however the only situation where your Apex Coins will go into the negative is when you receive a refund or issue a chargeback for the payment method originally used to purchase those Apex Coins.   In that situation, the equivalent amount of Apex Coins will be removed fr... Read more

@AshPanda1 

 

It's not an automated process. Someone reviews the account to see if the action taken wasn't warranted.

Hey there,   The language this message was posted in is currently not supported on Answers HQ. At the moment you can get help here in the following languages:  

• English
• ...

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Hey @kjy9692,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @NEVEgotya 

I'm sorry to hear that you were banned. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes. 

  

Here are the steps you need to follow to reach them using the web form:  

  

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Hi @nhnfntt and @Cyberancestors,

 

At the moment the following languages are supported on Answers HQ: 

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Hi @dldnd333,

 

At the moment the following languages are supported on Answers HQ: 

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Hello, @somar17suiren 

 

At the moment the following languages are supported on Answers HQ:

 

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Thread locked. In the future, these reports need to be sent to a mod or CM via private message.

Hi @DevilIncarnateQD,

 

At the moment the following languages are supported on Answers HQ: 

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Hi @biechizhenmowan,

 

At the moment the following languages are supported on Answers HQ: 

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Hi @evilmanggo,

 

At the moment the following languages are supported on Answers HQ: 

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Hi @0-KAEDEN-0,

 

At the moment the following languages are supported on Answers HQ: 

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@wraithsghostss,

This might be an ISP issue. Do you have another connection you can try? Maybe through mobile tethering, or if you have a VPN could you try that?

Wees aardig voor elkaar | Be kind to each other

Hey @1eY_Oo,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @wraitherQ8,

 

Watching a video on Twitch really doesn't show what your computer may or may not have been running, nor does it mean there wasn't an action for something from a different day or play session. This really wouldn't be something we could use as evidence one way or the other, I'm afraid.

 

More importantly, please note again that we cannot review these actions on the forums. The Terms of Service team handling the appeals would be relying on what can be verified with our own records of the situation and not simply basing this on a video or reports from other players.

 

You're welcome to sub...

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Hey @wraitherQ8,

 

I'm afraid we cannot review or change any account bans or suspensions via the forums.

 

If you believe an action was taken on your account incorrectly, you'll need to file an appeal with our Terms of Serv...

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Hey @AnkePlanke,

 

This is an issue we're currently investigating affecting certain language packs on PlayStation.

 

As a temporary workaround, changing your console language to English should let you log back in to play. Thanks for the patience in the meantime while we're looking into this further!

Hey @Misterx61,

 

I'm afraid once a purchase has been selected and confirmed in-game, we're unable to reverse that or swap out the currency for a different type, sorry.