Apex Legends Dev Tracker

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13 Apr 18:44 EA_Aljo on Support Forums - Thread - Direct

We're not able to help with banned accounts over Answers HQ. Please see the article here for more information as well as instructions for submitting a dispute. Thank you.

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13 Apr 15:54 EA_QueenBee on Support Forums - Thread - Direct

Hey @atya2288,

Unfortunately we're not able to help with bans here on the forums. You can always reach out to our terms of service team, and they'll be able to take a look at this for you.

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13 Apr 12:55 EA_QueenBee on Support Forums - Thread - Direct

Hey @alp211,

We're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, I recommend that you reach out to our terms of service team so they can take a look at this for you...

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13 Apr 12:26 EA_QueenBee on Support Forums - Thread - Direct

Hey @kingborbo,

We currently support the following languages here on AHQ:

English
...

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13 Apr 09:44 EA_QueenBee on Support Forums - Thread - Direct

Hey @TrickeryJoker,

We currently support the following languages here on AHQ:

English
...

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13 Apr 07:38 EA_QueenBee on Support Forums - Thread - Direct

Hey @zhoulaodiao,

We currently support the following languages here on AHQ:

English
...

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12 Apr 21:58 EA_Mako on Support Forums - Thread - Direct

Hey @xherkkuyt,

We're aware this error is still preventing the game from launching when using certain languages, and are still working to get this fixed up.

In the meantime you'll need to change your console language to something else, such as English. That should let you get back in-game while we continue working on the issue, thanks!

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12 Apr 20:03 EA_Mako on Support Forums - Thread - Direct

@Aldebera wrote:
The reason why people are resorting to quote unquote naming and shaming on this forum, has to do with the fact that no other interface you have for it does anything get done.

@Aldebera

I can understand you'd want to try and get somethi...

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12 Apr 13:53 EA_QueenBee on Support Forums - Thread - Direct

Hey @Chickabiddy666,

We currently support the following languages here on AHQ:

English
...

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12 Apr 07:20 EA_QueenBee on Support Forums - Thread - Direct

Hey @ViioIet,

We currently support the following languages here on AHQ:

English
...

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11 Apr 18:20 EA_Aljo on Support Forums - Thread - Direct

Hi there, @l000per

An advisor is going to need to look into this for you. Please open a case here so they can investigate your account for any issues. Thanks!

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11 Apr 14:20 EA_QueenBee on Support Forums - Thread - Direct

Hey @ssaawweds,

We currently support the following languages here on AHQ:

English
...

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11 Apr 13:57 EA_Darko on Support Forums - Thread - Direct

Great to hear that @Ronnie4AP

Darko

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11 Apr 13:27 EA_Darko on Support Forums - Thread - Direct

The link above is how to speak with our support team @Ronnie4AP

Darko

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11 Apr 12:44 EA_Darko on Support Forums - Thread - Direct

You can contact our live support here @Ronnie4AP: https://help.ea.com/en/help/faq/using-ea-help/

Darko

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11 Apr 09:16 EA_Barry on Support Forums - Thread - Direct

@Chellez_DK

If you only do one of these steps, do the system file checker. The other steps will help too.

Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: ...

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11 Apr 07:46 EA_Darko on Support Forums - Thread - Direct

You'd need to speak with our support team about this @Ronnie4AP.

Darko

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10 Apr 21:13 EA_Mako on Support Forums - Thread - Direct

Hi @16ringz,

Did you open all 4 event packs, or just the first one or two before closing the screen?

If you had not opened all the packs before leaving the screen, the remaining event packs would have been opened automatically in the background just to make sure they were opened during the event timeframe.

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10 Apr 21:04 EA_Mako on Support Forums - Thread - Direct

Hey @16ringz,

Just looking back at the event packs opened shortly before your posts here, I am seeing 4 event packs opened.

Fortunately, it looks like you had received not just 1, but actually 2 Legendary items within those packs.

I'm seeing both the Legendary CAR skin and the Legendary Mad Maggie skin on your account, so if those weren't noticed when the packs first got opened, you should be able to check back in your collection to find them. ...

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10 Apr 18:42 EA_Mako on Support Forums - Thread - Direct

Hey @PositivevitageN,

Sorry to hear you had misunderstood how gifting works. Unfortunately, it is not possible to reverse or return gifts once you've selected the item, the purchase method, the player receiving it, and then confirm the above to actually send the gift.

Support would not be able to return this either I'm afraid.

We do have more details and information about how this works below, please feel free to check through that to help clear up any confusion.

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13 Apr

my account hacked and band

bann/suspension

ban

我的游戏账号被重置了

Loss of account progress

Apex Legends Lost Files now Level 1

12 Apr

[PS4] There was a problem processing game logic --- ui/userinfo.nut#38

So Pros arent held to Code of Conduct but we get banned?

The game progress was lost and has not been restored

break out动画之后没有转圈然后游戏就闪退

11 Apr

Account Ban got Overturned but now I can't get into any game

Nza_cOb

Problem with purchasing

Problem with purchasing

Problem with purchasing

Randomly crashes many times doing a single fight. Added dxdiag..

Problem with purchasing

10 Apr

Four-pack to guarantee a Legendary or Iconic are NOT WORKING

Four-pack to guarantee a Legendary or Iconic are NOT WORKING

I misunderstood the gift button and accidentally gifted it.

When do they post?