Hyper Scape Dev Tracker

Hey N1zyK_YT,

Are you unable to change your settings? Can you describe your issue in more detail?

Hey MasterGamer8521!

I'm sorry that you experienced this. You can report players via a Support ticket, please ensure you provide the following information:

Username of the other player(s)
Type of violation

A video is also helpful!

Hey Amaculit, welcome to the forums!

The fan kit is downloadable via your PC or mobile device- it is a ZIP containing various graphics from the game.

Originally Posted by TheNeoRex
I have already checked the game files and even so the game is still in the background and I have seen that there are many players who have this same problem and we are still waiting for a solution to the problem because we do not know how to correct it and I have all the drivers updated to the latest version of graphics, processor and operating system and currently I play on xbox one x to be able to play the game but I want to play it on pc too and because of this problem I can't.

Could you please run through the rest of ... Read more

Hey TheNeoRex, welcome to the forums!

I'm sorry that you are experiencing this. Could you please verify your game files:

1. In Uplay, click on Games tab at the top of the window
2. On the next screen, hover over the game tile. This will make a little arrow appear at the bottom right of the tile
3. Click on this arrow to make a drop-down menu appear, then click on Verify files

After this, please perform a clean boot and test the game again. If the issue persists, please let us know!

Awesome, glad to hear that you were able to get that worked out!

Thanks for the update!

Shawn--Wick: Thanks for that, Shawn--Wick! Can you confirm for me what your PSN ID is?

Hi Shawn--Wick,

Thank you for reporting this to us.

Which specific items are you missing from the Open Beta? Is it on this account you are posting from now?

Hey PhaseDevil,

You can check out the system requirements for the game here. Hope this helps!

Hi there, sorry to hear you are experiencing this issue. Our team is currently aware of an issue with Hyper Scape failing to launch due to a Vulkan Initialization error.
To try and resolve this could you please ensure your Graphics Card Drivers are fully up to date as advised in the links below :

AMD / NVIDIA

Once these have been updated, please reinstall or verify your game files to ensure this is up to date. ... Read more

Hey Kjenium, welcome to the forums!

I'm sorry the game is crashing. Are you getting any specific error messages when the crash occurs?

I'm glad you were able to find a workaround! Hopefully this will help someone else if they are having a similar issue.

Hey Fletch_W, welcome to the forums!

Any updates regarding this will be communicated by the developers over on Twitter - keep an eye out for any future announcements!

Hey guys, really sorry you're having latency issues in the game! Could you all run through this FAQ - I know this *may* be a data center proximity issue, however it's best practice to ensure your connection is optimized on your end as well. If the issue persists, please let me know!

Hey MXKLLY,

You don't need to follow the steps for Rainbow Six: Siege - just the equivalent steps for Hyper Scape as in that article. So long as you only delete the mentioned files but under Hyper Scape, you should see no issues.

Can you please confirm whether the issue is still ongoing for you?

Hi ROYAL-_-KNIGHT! Welcome to the forums!

We recently identified and resolved this issue - if you're still seeing this error, please run through this guide and feel free to get back in touch if you need us!

Hey there!

I'm afraid your system does not meet the requirements for the game, which is more than likely why it isn't running. Specifically, the game uses the Vulkan API and I don't think your card supports it

Hey LeopardTurret, I'm sorry that this is happening! Your rig is more than capable, so something else must be causing this. Could you test the game after a clean boot to eliminate any potential software conflicts?

If the issue still occurs, could you try setting the refresh rate to 60 for testing purposes? I play on 144Hz myself so I know this is a jarring change, just want to see if it's potentially an issue.

Hey Perseus_195,

We can provide support in English on this forum. Did you try the steps outlined in the post before yours?

Hey there, welcome to the forums!

I'm sorry that you're getting this error when trying to play Hyper Scape. This has recently been resolved, but if you're still seeing the error, please run through this FAQ.

If the issue persists, please get back to us via a Support ticket ... Read more