Rainbow Six Siege

Rainbow Six Siege Dev Tracker




18 Jan

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @EngagedMedal741

Sorry you're having issues with error code 4-0xfff0be25. Could you please try following these steps to see if it helps, please?

If the issue still persists, don't hesitate to come back to us, so we can have a look, or reach out to us through the ...

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Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @CoderHQ

I'm sorry to hear you're having issues with your ADS. Would you be able to send a video showing what is happening? I would also advise you try verifying your game files just in case.

Do you also have access to another mouse for testing purposes? Thank you

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @buttasang

Thanks for reaching out to us and sorry to see you're having a sync failed issue

 I do recommend verifying your files as a first step.

If the issue continues, you can give the following steps a try:

  1. Open Ubisoft Connect as an administrator, then go to settings.
  2. Untic...
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Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @FEMTOW

Sorry to hear you're having issues with connecting to the game. Would you be able to tell me what plateform you're playing the game on? Have you tried any troubleshooting steps? What type of connection (hotspot, router?) do you use?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @refraction_it !

Sorry to hear you keep getting disconnected from Rainbow Six Siege. Could you add a picture of the error message you are getting, please?

Could you also tell me if you only have this issue with the launcher, or is your internet down every time? You can check this article to see if it helps, as well as proceed to our ...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hello there @M43L57R0M, and welcome to the Discussions.

First, I'd like to let you know that I have redacted the case numbers out of the post. As these are private information.

Then, thank you for posting and bringing such a detailed explanation to the situation.
However, for this specific matter, I can only suggest waiting to get an answer from the Support team to get the investigation going.
As this is account related, we can't handle this here for safety and privacy reasons.

Thank you for your understanding.

Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @zolimeister_ , thank you for posting.

As this is store/account related, I would suggest you contacting our Support team through our one-to-one channels.

You can find these channels here: Facebook - ...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @AstroworldTexas, and welcome to the Discussions.

I'm sorry to hear that you are facing such an issue on the Ubisoft Connect overlay.

As a first step towards resolution, could you please try to complete thes...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey @jason34660 & @BRower_02, and welcome to the Discussions.

I understand that you are also facing issues regarding the cross-progression in Rainbow Six : Siege.
...

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Comment
    Ubi-Clem on Support Forums - Thread - Direct

Hey there @Xiaoshu, and welcome to the Discussions.

I am sorry to hear that you are facing sanctions.

In order to get an investigation going to appeal a ban, I'd recommend contacting our Support teams through the one-to-one channels below:
...

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Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @ego10gogo

You can find more information about credits here. We also won't be able to add any credits to your account, sorry 😅...

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Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @ownd-xd

Sorry for the delay with that answer. For future reference, we can't remove temporary bans. You can find out more here.

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @ilBuonPulse

Please note we can't adress bans on forums for safety reasons, and can only communicate about a ban with the person involved.

You can know more about permanent bans and hot to appeal here.

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @Zelixx !

Are you talking about the House map in game? Would you be able to provide more info about the issue you may be encountering, please? Thank you 😊

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hello @ImTheGhost

We are unable to assist with any ban appeals on Discussions for safety reasons. We are also unable to lift temporary bans.

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @JustBeGod02

Sorry to hear you're having issues, and thank you for sharing the error code you got!

Could you tell me what platform you're playing on, please? Could you also tell me if you've done the steps described in this article?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @BaNaNaMAN49a

I'm sorry to hear you're having issues with your Y7 pass for Season 4.

Thanks for providing details about the issue too! I checked and you just got a reply on your support case, could you check it out please?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @TheBigMeatVegan !

Sorry to hear you're having this issue with the voice chat. Could you tell me what connection you use to play? It is possible that this is coming from a network privacy issue. Would you be able to follow these steps to see if it helps,...

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Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hey @Vyx-IG,

Sorry that you're still waiting for an answer on your ticket, we're dealing with a lot of messages right now and trying to give everyone an answer as soon as possible.


17 Jan

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @Epicethan234 and @tradie12

Thanks for reaching out to us and sorry to hear you're having issues with the link between accounts. You'll have to reach out to us through our website so we can invest...

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