Rainbow Six Siege

Rainbow Six Siege Dev Tracker




24 May

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi Vrsii,

It's unfortunate that this occurred for you.

The abandonment penalties are automatic and so do not take into account context around the reason that you left the game. This is the reason that you will have received a abandonment penalty.

22 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey sgtdonut65,

Did you purchase the operators on the account that you are using to play online?

Have you tried restarting your console?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Juseto778,

It sounds like you are referring to a different issue.

Please try and keep to the forum thread topic.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ArtR.,

I am sorry to hear you are encountering this,

Do you have any third party accounts linked to your Ubisoft account?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Lumberg-_,

I am sorry to hear that you are missing the TTS.

I've checked your account and it appears to be active on your account. Can you confirm this for me?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thank you for your answers, I have passed this onto the team.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Baba-Misha,

I am sorry to hear that!

I am afraid that we are not able to lift bans.

Are you still experiencing the 4-0xfff0bdc0 error?
Comment
    UbiShoreman on Support Forums - Thread - Direct
Originally Posted by Minty.7H
I report hackers whenever I encounter but they only ever get banned when I send a video wold hunting on the forums, which I could very well do now. Although, because of these warnings I'm just simply lost on how to do it? I would really like a place where we [I]can[I] send that evidence and have the hackers eliminated ASAP.
Whereas you can't name and shame on the forums, if you have evidence of hacking, you should check out the ... Read more
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey FezzyTime

I am sorry to hear you have been encountering issues with Siege.

have you gone through the steps in this FAQ?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Zenos--,

I am sorry to hear that.

If our support team has responded and your appeal has been denied, I am afraid we are not able to overturn that decision.

If you have not received a response, all I can advise is patience, the team will get back to you as soon as they can.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Alfon_R6,

Your screenshot has not properly attached.

Can you provide us with a link to it?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Alfon_R6,

That works, but could you provide the other images my colleague asked for?

If you are not comfortable providing them in a public thread, you can reach out to our support teams on our website and provide them there.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Aurora.G2,

I am sorry to hear that you are unable to activate your twitch drops.

If our team has referred you back to Twitch Support, have you contacted them?

@Veteran-. I can see that your ticket has been responded to. Have you done as the team advised?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Nxel.,

I am sorry to hear you have encountered an issue with your twitch drops.

Just so I am clear on the issue you are encountering, have you received drops in the past, just these ones are not working?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Are you all activating drops for the first time, or is this an issue that has occurred recently?

Have you all opened support tickets on our website about this?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Nxel,

So you have received Twitch Drops in the past?

Do you have a support ticket open with us?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Nxel.,

I have responded in the other thread about this.
Comment
    UbiShoreman on Support Forums - Thread - Direct
Originally Posted by Blitz1101
Yeah, I checked everything in that link that you gave me and nothing is wrong. I bought the game on PC. The only thing that I'm concerned of is that I bought the game key from a third party site(like G2A etc).
Hmm, I'm going to move this over to our player support forums, to see if we can get some different eyes on it.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Daniyalk102,

Sorry to hear that!

If you have completed our troubleshooting steps and still encounter issues, please raise a ticket on our website and include the screenshots of your port forwarding.

21 May

Comment
    UbiCovah on Support Forums - Thread - Direct
Hey, kaczuski!

Apologies for the negative experience. Please understand that support cannot restore rank or lift temporary bans. If you suspect that the connection was disrupted by another player, please provide complete and accurate details at support.ubi.com for the team for review.

In order to investigate, make sure to include the following information:

Platform:

Suspected player(s):

Video link:

Did you get disconnected from your match?

Did you experience lag while this... Read more