Rainbow Six Siege

Rainbow Six Siege Dev Tracker




09 Jul

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Originally Posted by Nuho_Kotnascher
Same problem as long as I play R6 (2 weeks). But I noticed that, I get this Error Code the most time, when somebody uses a rope.
I tried everything and my files are also complete.

Greetings from Germany, Nuho:Kotnascher!
Hey,

If you have already tried the connectivity troubleshooting, alongside the general PC Troubleshooting please create a ticket on our support site. It would be best if you could attach an image of your ports, and your dxdiag and msinfo: ... Read more
Comment
    UbiShikallum on Support Forums - Thread - Direct
Originally Posted by Fencerx1
Nope, didn't work!

Now with error :
UPlayCrashReporter.exe
Application could not be started correctly (0xc000012d)
Click accept to close it.
If you create a ticket on our support site with your dxdiag and msinfo we will be able to investigate this issue further

- Cheers
Comment
    UbiShikallum on Support Forums - Thread - Direct
Originally Posted by Fencerx1
I've created the ticked with both dxdiag and msinfo. This thread can be closed.
On it! I've just had a quick look however, and if you try some BattleEye troubleshooting it may resolve the issue https://support.ubi.com/en-US/Faqs/0...tlEye-PC-RSIX7. But regardless ... Read more

08 Jul

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi SnowBlack92

You need to be logged into the Uplay account that you originally redeemed the game on when playing on PC, that doesn't seem to be the account you are posting from.

Thank you

05 Jul

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by SF_Bad.Wisdom
Hmm, verifying solved the problem. Actually seems that some files were missing (not corrupted), because after the "re-upload" Windows asked me to give a permission for starting the game. And I was able to start the game even with these problems.
Whatever, now seems that everything is OK. Thanks!
Glad to see that everything is okay now

04 Jul

Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for the screenshots!

You can indeed verify your files through Steam and Uplay. It all depends if you purchased the game through Steam or Uplay. If that does not help, I recommend ... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Thanks for the screenshots!

You can indeed verify your files through Steam and Uplay. It all depends if you purchased the game through Steam or Uplay. If that does not help, I recommend ... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi AliciaRibbons! Thanks for your work around
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi Paaad. If you are getting this error code, please try these connection steps. Some players have noted that uninstalling and reinstalling the game seemed to help as well.
If you still get this error code, please make a ticket with ... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Thank you for the update! Have you submitted a ticket to support.ubi.com regarding this error message yet?

27 Jun

Comment
    UbiGabrinth on Support Forums - Thread - Direct
I've taken a look at your account, and I do not see that credits have been added at this time. Has it been 24 hours since the credits were purchased? Please note that we cannot see purchases made on PlayStation directly. If it has been 24 hours and you have not received the credits after restarting Rainbow Six Siege, please reach out on our support portal for assistance.
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey Slixter99, have you tried verifying files? (Uplay, Steam)
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Hi there! There are a couple of things that I can recommend for you. First, please take a look at our 100% CPU usage blog post. This includes an FPS limiter that can be activated in the .ini files. Second, I took a look at your system files on your support ticket. I can't read the language, but it does look like you have 8 GB of RAM total. The game recommends 8 GB of free RAM, and if you have 8 in total then some of that will be taken up by system processes, so you may see changes when running other programs in the background.
Comment
    UbiGabrinth on Support Forums - Thread - Direct
I see that you replied to the thread about running Uplay as administrator. Did you try that? Have you continued to have crashing issues? If so, I recommend sending your system files to our team for review!

26 Jun

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey jaggedferret, sorry to hear that. We are investigating crashing on Xbox.

25 Jun

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey ChickenMcNooget, the screenshots aren't visible. Can you upload them to an image hosting site, such as imgur?

20 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey there,

The Starter edition now gives you 6 operators, instead of 4 operators and 600 credits.
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey guys, make sure you try connection troubleshooting (PC, PS4, Xbox). If it doesn't help, please - ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for confirming that.

19 Jun

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey HarutPP, you were banned from battleye. Details here.