Rainbow Six Siege

Rainbow Six Siege Dev Tracker




25 Jan

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Guys, if you have already completed an uninstall and reinstall of Uplay PC and Siege, can you please run both as admin?

Hopefully this will resolve the issue.

- Cheers
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Again, I'm sorry to see that you guys are experiencing this issue. I have reported this to the Siege team.

However, we will try our best to get back to you individually on your tickets.

Thank you for you patience.

24 Jan

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi there,

If you haven't already, can you please try the following: https://support.ubi.com/en-US/faqs/0...oubleshooting/

Also, can you please if available try another mouse and keyboard, or try plugging them into different USB ports.

- Cheers
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Originally Posted by Disinterpreter
I haven't credit too.

https://i.imgur.com/nA4ANbw.jpg
(sorry for not english, but i mark subj)
Hi!

If you create a ticket on our support site with your proof of purchase, we will try our best to resolve the issue as fast as possible.

- Cheers

23 Jan

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi there,

We can help you out with that!

Can you please either contact us on Twitter, Facebook or create a ticket on our support site?

An agent will get back to you as soon as possible.

- Cheers
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi guys,

Sorry for any inconvenience this issue has caused.

I will make sure to pass this onto the team.

- Cheers
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey,

If you create a ticket on our support site including the proof of purchase for the starter edition, we will try our best to get back to you as soon as possible.

https://support.ubi.com/en-GB/faqs/0...isoft-Support/

- Cheers
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hi there guys,

It may not help, but you can always try an contact your ISP to see if they can help you in some way.

Again, this may not result in a fix, but it can put your mind at rest.

- Sorry for any inconvenience caused

20 Jan

Comment
    UbiMorning on Support Forums - Thread - Direct
Hi there!
I would recommend verifying your game files (Depending if you purchased the game through Steam or Uplay). If that doesn't help, please please ... Read more
Comment
    UbiFluouise on Support Forums - Thread - Direct
Hey there @HDMovie_1080P. We're sorry to see that you guys have had this experience with your Credits. These purchases can take up to 24 hours to fully process, but if it's been longer than that, please have your friend submit an image (or screenshot) of their purchase confirmation/receipt to our technical team so that this can be corrected. In the image, be sure that their name and the date of the purchase are visible before submitting the proof.

18 Jan

Comment
    Ubi-Keo on Support Forums - Thread - Direct
I am sorry to hear that you have not received your Rainbow Six: Siege Credits. There can be delays on the credits being applied to your account and this can take up to 24 hours. You can also try closing the game and loading it up again as this can sometimes help.

If you have not received the credits after 24 hours then please submit a support ticket and our Customer Support team will assist you further. You will need to attach your proof of purchase when you submit your ticket.

17 Jan

Comment
    Ubi-Keo on Support Forums - Thread - Direct
Unfortunately none of your existing data or content will carry over.
Comment
    UbiScared on Support Forums - Thread - Direct
Hey DanShadowStep,

Hope you're enjoying Rainbow Six Siege! For the 600 R6 credits, please reach out to our support team. Make sure to include with this ticket, a copy of your receipt showing proof of purchase for Rainbow Six Siege: Starter Edition. The support team will be able to help you from there.

14 Jan

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello XxGwEeDo577xX,

Thank you for reporting this to us.

Just to confirm, you mean that it's not possible to purchase the game from Steam in South Africa?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thanks for getting back to us. Can you try playing with Discord disabled, does this make any difference to the issue?

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello babosa02,

Thank you for reporting this to us.

The Support Team will be in contact with you as soon as they have an update on your case. Please make sure you include a Proof of Purchase of the game, as this will be required for us to look into this.

Thank you
Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey ThatsEon! Please create a ticket with support with proof of purchase. Thanks!

13 Jan

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hello ItsTobar

Thank you for reporting this to us.

Are you running any other programs at the same time as Siege? For instance any games the might have an overlay? Additionally, do you have any other peripherals plugged it that might be entering commands? For instance a controller or drawing tablet?

Thank you

11 Jan

Comment
    UbiScoobyDoobs on Support Forums - Thread - Direct
Hi, @pellty666! We are happy to look into this for you! Please create a support ticket and one of our technical support agents can check your account. Please also provide an uncropped image showing proof of purchase for the Year 2 Season Pass. Thanks!
Comment
    UbiScoobyDoobs on Support Forums - Thread - Direct
Hi, @Ginjakilla1015! Please create a support ticket and include an uncropped image showing proof of purchase for the Season Pass and one of our support agents can help you out! Thanks!