The Division 2

The Division 2 Dev Tracker




25 Jan

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @guest-gomN2de7

Like @ArthurFriend (thanks for the help!) said, this is currently under investigation. Could you tell me if you have any Global Directive ...

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Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @TWoS_Cv, sorry you're having trouble with your purchase.

Like @ArthurFriend said, if you've purchased your content through Ubisoft directly, please reach out to us on ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @chacachaca13

Thanks for opening a case.

Our support channels are busier than usual at the moment, so please be patient and we'll get back to you as soon as possible.

Thank you for your understanding!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @BT3241

I'm sorry to see you're having issues in Fog of War with enemies not showing up on your radar.

It seems that issue was resolved previously, could you check if you have an updated version of the game? Would you be able to attach a video showing the issue happening, please? Thank you!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @OvoshLeftZGame!

Sorry this has happened to you. If you try the summit again can you check whether that happens again please? If it does, please provide us with a video, and we'll be able to escalate this to the dev team for investigation!

Thanks @Noxious81 for the help!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @mira_20,

Thanks for reaching out.

Language dialogue should be available.

Are you able to select Japanese in the game settings? Or is it not available?

Did you select Japanese as the language when installing the game originally?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @Tobirama526 !

The game will automatically promotes a clan officer to become the leader, in the case of old clan leader having been inactive for 2 months. The system checks the activity of other clan members to determine an appropriate replacement for the leader in his time of absence and will assign the role to this member automatically!

Hope this helps!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @DelMaestro !

I'm sorry to hear you're having this issue with your ALT key. Would you be able to try with another keyboard just to make sure this isn't a hardware issue please?

Could you also do the steps highlighted in this article to see if it helps in any way ?

Thanks!

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Thanks for the help @Aced_100, and glad you could find something that worked !

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @gi0v4nn1sh1n0b1,

I'm sorry to see you're also experiencing this issue and that the workaround didn't help you. Would you please be able to provide a video so that we can escalate this to the development team for investigation?

Comment
    Ubi-Akatsirin on Support Forums - Thread - Direct

Hi @KingSlimm318

I'm sorry to hear you're having issues with your character lowering down in levels. Would you be able to tell me if that happens with all characters? Do you get granted the Keener Watch at the end of the mission?

I couldn't find reports of a similar issue, so if you could provide as much detail as possible, this would help us in reporting this issue! Would you be able to attach a video, please?


24 Jan

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Tobirama526

If the current clan leader is totally inactive for 90 days, the leadership role should pass to the next oldest member who is currently active. If that is you, then it should pass to you but please keep in mind that with certain account privacy settings it would not be possible for you to know when exactly another clan member was last online.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

That would work just fine for us, @B0bb1_Z3r0, we appreciate your cooperation!

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there everyone, just wanted to let you all know that I marked this thread as solved.

If for any reason anybody has any future issues with equipping iron sights parts to guns that can use them, let me know!

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @chush_sobachya

No updates to share just yet. Please note that this is not considered a bug to be fixed, this is a feedback/balance item that our team is reviewing. As a result, this is not something that we will be updating this thread with additional information on, as any decisions made about balancing Conflict would be detailed in major patch notes in the future.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @DragonInsane

Please try replaying that mission on a different difficulty from "Story." If you do this, the objective to examine the body will be skipped. If you are not able to start the mission on your own on a different difficulty, join a party with someone who is able to and complete it alongside them.

Please let me know if this does not allow you to complete the mission.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @jjkelly2906

There are a few things that can cause that error when you try to launch a game. Try the following steps to see if you can launch it normally afterwards.

  1. Follow our basic troubleshooting guide for PC.
  2. ...
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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @SK_Tipsey

Sorry to hear you're running into this crash, but we do have a workaround for it currently. If you have any global directives turned on, please turn them off before you attempt to travel between the regions.

If this does not work, you should also fully reset your current Manhunt progress if you have any progress so far.

Let me know if this does not allow you to travel between NYC and DC.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @HertoghJan

Because of the nature of the crashing you're running into, we would like to collect some more detailed system info from you.

Please generate your basic system files for us, and send them our way in a ...

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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @kiizzathemenace

Can you grab a screenshot of the disconnect message for me? Depending on whether it's a full error message or just a simple notification our troubleshooting strategy might differ a bit.
...

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