Hey there! Can confirm that this is a known issue that we have made the team aware of and they are investigating. If you have any videos/images to share of the issue, we can get these passed over to the team to help them look into this further. If recording a video, be sure to upload it to YouTube as public or unlisted and share the link with us here. Can you also clarify for us if you went to New York before all of the Dark Zone progression in DC was completed? Thanks!
@Nicolatesla2000 Hey there! Welcome to Discussions! Thanks for updating this thread and sharing that solution. Hopefully, it will help any other players if they are having trouble getting this mission completed. Thanks again! 
@B0bb1_Z3r0 Hello! Apologies that you are experiencing issues with this. I'd like to suggest some troubleshooting steps that may help. As a first step, please try to verify your game files if you haven't yet. Doing this will help check if any game files may have been corrupted and could be causing this to occur. After that, please go ahead and go through our basic ...
Read moreHey there @martinglass98, sorry to see you're running into some crashing issues.
Please run through our PC Troubleshooting guide, and try the brief workarounds below to see if the crashing goes away or becomes less common.
Workarounds:
Hey there @linc-harris6670, I am sorry to see that you are running into connection issues during regular gameplay.
First, please be aware that your connection speed does not have anything to do with your connection stability.
That being said, we do have a troubleshooting guide available to try and establish a more stable connection with our game services. Please run through the steps here, and have any friends you play with who have similar connection issues run through the steps as well! I will include the guides for each platform, just in case you have f...
Hey there @OSeemzLegitO, I'm sorry to see you're running into some issues with Clan Projects/Challenges.
Can you take a screenshot showing the current weeklies, your clan's progress in them, and the contribution screen?...
Hey there @XiaSiuBao, I'd like to collect a video from you showing off what happens when you try to equip your Maxim 9. Also for a few of our other players who have experienced this issue, there would be two "copies" of the Maxim 9 in their inventory, one with -1 rank and one with the expected rank from your skill tree investment. Is that the case for you?
If you can ...
Hey there @DivAgentOne, sorry for the delay in responding to your thread here.
If you are still running into this crashing issue, can you record a short video using your console's media sharing feature of what happens when you attempt to leave the checkpoint normally? If you can record the video, upload it to Y...
Hey there @DelMaestro, there's a bit more information I'd like to gather from you, particularly some screenshots of your settings:
I appreciate you letting us know the platform, @Gabriel-Knight
Just to clarify things a bit further, have you run into this issue in any areas aside from the ViewPoint? Have you had this happen while you do not have the ViewPoint mission active?
Hey there @freak86ctk, and welcome to the forums!
I am only able to provide support in English, but based on using a translation tool on your message, it seems that you are running into an issue launching the game. If you still have that issue, please make sure that you are logged into the correct Ubisoft account.
If you are definitely logged into the correct account, you should reach out to us in a one-on-one support ticket or through our social media DMs.
Hi @nongenuine the development team have been unable to reproduce this issue and have asked the following:
Hey @DarthVater12, thanks for sending this in!
If you don't mind, can you log in to our website and submit a new support case for this issue? This problem with the Thermite Reward has already been reported but we will need a specialist to sort it out for you
...
@Morgrib Awesome, thank you for letting us know!
Hi there @Southgrove, sorry for the late reply! I would like to look into this further and help if I can.
Since 48 hours have already passed, it is unlikely that your purchase is simply delayed at this point. To cover all of our bases please tackle the steps in this FAQ article first and if your purchase is still missing after they have been completed, we are more than happy to take a closer look. For purchasing difficulties such as this, we will n...
@hyper-sniper I do apologize for the frustration!
Requesting a short video clip demonstrating a bug is quite common in the bug-reporting process. If the team responsible for fixing this issue is having difficulties with reproducing it (another essential step in the process) a video would help them tremendously.
As previously stated by ...
@Yacov8903 Awesome, thank you for following up about this issue and confirming that you were able to leave the group!
Hi there @mckrackin5324! I would like to look into this further and make sure it has been reported. To cover all of our bases please take the time to tackle all of the following troubleshooting steps in this FAQ article first:
- Install Ubisoft Connect and the game on the same drive as your OS
- End unnecessary background processes via Task Manager
- Unplug non-essential peripherals (additional monitors, controllers, VR equipment, etc.)
- All of the ...
@Gabriel-Knight Boom! Reported
I appreciate you following up so quickly about this issue! It looks like this has happened before at a different location and it was patched, so our teams should be able to sort it out for us. I documented everything that was discussed in this mega-thread, I included the gameplay videos that were provided, and everyone who stated that they encountered this issue had their account information documented ...
devtrackers.gg