Ubi-Orion

Originally Posted by BluDog.SET
when i que ranked, unranked or casual (online games) i at different times get kicked, either in que or mid game with the messaage (connection failiure, the attempt to connect the server failed) and other times i get another fail code wit h the same things happening, i get kicked message: ( removed from match, u have bin kicked out by battle eye, reason corrupted memory)
this happend 2 days ago, all other games work


so therefore i have tried to fix it by:
deleting and reeinstalling battle eye as admin.
Different ram bricks
reeinstalled siege on default way and with revo unninstaller
booted my hole pc again on windows
edited properties on (be service x64) i edited it to run as windows 7 as i saw that to b...

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Originally Posted by Hide7PainHarol
My game seems to crash specifically on skyscraper. both in thunt and in matches. it shows the round number and the moment operator selection is gonna come on, it crashes. I havent reinstalled yet as others with similar map crash issues seem to say it doesnt help. Plz fix

Hey there.

Have you tried verifying your installation? I'd recommend trying that before a full reinstallation if you haven't already done so. If it's crashing on a specific map or at a specific point in the game it usually does indicate a corrupt installation or some missing files following a patch download.

Originally Posted by Discombobulated
Hello I recently reinstalled R6 on my PC after a re-format.

Prior to this it ran on my PC no problem. I have 16gb of RAM, 2 x 8GB memory sticks.

Everything else on the PC is working fine so it isn't a memory issue (for the PC itself) but there is a big problem when I load the game.

I can reach the home screen and it is bad lag, cursor hovers 3 seconds after I move it there, that type of thing, click takes a few seconds to activate.

I also noticed for some reason during this install via Ubisoft connect there were 2 R6 icons on my screen.

So not sure if it is running 2 versions of the game simultaneously but that's what it feels like.

I took a ...

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Originally Posted by TheHanrey
So the in-game mic has been an annoying issue lately in R6S. I rarely try to quit then run the game to fix some bugs so I decided to try to relog the game while in a ranked match. I decided to click on the 'Quit Game' button then run the game again. Instead, I got abandon sanction..

The questions are,
Do you have to 'Quit to Main Menu' first before relog to the game to avoid abandon sanction?
When you instantly quit the game you'll get abandon sanction even if you accidentally press the 'Quit Game' or was just trying to relog?
Was it always been like this?

I mean like you have to relog the game to fix some bugs but you have to go to the main menu first then quit the game then run it again, but you'll get aban...

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Originally Posted by JAB20_05
In game the camera will keep moving even after I stop moving my mouse and the speed will change this is a happening both on drones and operator, I dont think this is a hardware problem because i have opened other games and the camera is moving normaly.

I have tried reseting all my settings and after that did not work I unistalled the game and reinstalled it which also did not work. This problem started randomly because there was no new update and i hadnt changed any settings/ game files/ hardware and I had simply shut my computer down the night before and turned it back on and the stated issue was there. I am at a complete loss on what to do because i cant find any one else who have had the same problem....

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Originally Posted by BlackPseud0nym
Hi, I followed the steps according to clean boot. I restarted the PC several times. I reinstalled R6 once but still when I press Alt to walk I can't move

Thanks for giving this a try. We'd like to investigate this further because as far as I'm aware this issue has not been reported to us.

You can reach us either through the ... Read more

Originally Posted by EggPaste.GHOSTS
I thought you could let us change the username early?

If the username is due to a change of clan we can perhaps change the username for you before the 30 day period is over but you'll need to discuss this with us via a support case.

You can reach us either through the support website by opening a liv... Read more

Originally Posted by Dokihz
I"m having the same issues, do you think formatting my pc would work?

Sorry for my bad english.

Hey there.

I'm sorry to hear you're having issues with playing the game at the moment

The first thing I would suggest is to attempt each step suggested here. These steps are k... Read more

Originally Posted by skjto
im consistently gaining and losing 35-45 elo only 15 ranked games in. I was getting normal amounts of elo until I got an abandon sanction completely randomly, without queuing a game. My friends with the same amount of games played as me are getting 70+ elo a game while I am getting half as much literally playing with them. Is this a known issue, when will this be resolved? you can look at my match history for evidence: https://r6.tracker.network/profile/pc/skjto...

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Hey there folks.

We're looking into this at the moment. Please keep an eye on the forums for updates.

Hey there folks.

We are looking into this at the moment. Please keep an eye on the forums for updates.

Originally Posted by Wildallle
I do not understand a little what you mean. I was given nothing on these characters. Should I get this bundle right away or not?

Hey there.

After further investigation I can confirm there is a known issue at the moment that this pack is not currently available with certain versions of the game. We do apologise for any inconvenience caused whilst we're working on getting this resolved.

Originally Posted by zeMannenKannen
I bought this game at like the end of last December to be able to play with my friend, played a few games with him then I had to go for a bit and when I came back the next day my account was banned for cheating with no idea how or why, I didn't have anything running in the background that I was aware of that could be thought of as a cheat or a hack yet I was banned anyway not even 24 hours after I bought my purchase, I bought it on steam as a little not, tried requesting my account back or at least the reason I was banned because I simply did not know what could've possibly triggered that ban, I played like 5 games and did horribly at them and next day I'm banned, anyway the ban appeal I have sent took like 2 weeks for them to respond in which t...

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Originally Posted by Dforducky
Whenever I try to load up into R6 I get stuck on the loading screen. I can run the game perfectly. I don't know the problem please help.

Hey there.

I'm sorry to hear this.

Have you tried any troubleshooting at all? Our basic troubleshooting is a usually a good place to start for crashing/freezing issues. If the i... Read more

Originally Posted by BeanBoi0.5
I played a full round 9 game, recorded and all on the Ubisoft replay system, however no MMR change happened nor did any stats change.

Match ID: 64a45cfa-5df0-47e5-8e48-3be79dfa99bb

I just need a solution because i cant keep playing 9 round games if they don't count.

Originally Posted by BeanBoi0.5
No response yet ? so siege doesn't give a **** about its ranked community ? or its competitive integrity...

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Originally Posted by aPotOfPie
I am having a problem where when im try to buy r6s credits it says "something went wrong. try again in a few seconds".

I have tried fixes like: disabeling then enabling the Steam overlay, ulinking and linking Steam and Ubisoft-Connect accounts, launching Steam and Ubisoft-Connect as administrator, ect...

And i still cant buy r6s credits.


If you have any other suggestions i would really appreciate it.

Hey there.

Welcome to the forums!

We're aware of some prior issues purchasing credits over the last few days which have since been resolved. After reviewing your account as well it does appear as... Read more

Originally Posted by oO_HODOR_Oo
restart of game has settled it as it seems
all sounds are now on

Glad to hear it! If the issue does return though and is not corrected with a restart or by verifying your installation please let us know. Thanks!

Originally Posted by LonesomeGame
I seem to have a similar problem. Previously on Neon Dawn it would connect me to EU servers where i had playable ping, since Crimson heist it connects me to Asian servers where i have 200+ ping.
I've already preformed the connectivity issues guide, which consisted of resetting hardware, flushing DNS and all that good stuff but I've had no luck. I'm not using any VPN's and my IGN is LonesomeGame

Hey there.

Have you tried manually setting your data center? This ... Read more

Originally Posted by TheDevilGuys
Oh sorry my bad. I meant that after i got disconnected from the match and i didn't see a way to reconnect then i just thought that maybe they needed to shut the servers down for the maintenance and i was thinking that the match where i got kicked from just got canceled, but instead i received an 1h suspension for abandoning the match a little bit after. Sorry if my problem is unclear.

Thank you

Thanks!

There was maintenance on the 25th if this was when you were disconnected, if it was after this point we're not aware of any server issues so this sounds like it might have been a general connection error.

Unfortunately ... Read more

Originally Posted by EyeofGuy
I have uploaded the clip when it started but got no response since. Its almost a week

Hey there.

I'm sorry to hear that you haven't received a response yet. Where did you share this to? Would you mind sharing a link to it here as well if possible?