Ubi-Orion

Originally Posted by Medfender2
the game dosen't close completely unless i go to the performance tab and kill the task,
Please help, i almost can't play the game anymore !

Hey there.

This issue is known to the development team and is under active investigation at the moment.

Originally Posted by flo.with.the.go
I'm having the exact same issue(s) and the game's become almost unplayable as a result. Any help, especially with the sudden FPS drops, would be greatl...

Read more

Hey there folks.

If possible for either of you or someone else who encounters this thread to provide us with a video demonstrating what's happening here we would really appreciate it. Once we've got this we'll raise this with the development team as I don't believe this issue has been reported yet.

@conradseal

Hi Conrad.

As referenced above have you completed the world event "Eivor the Sheepdog"? The reports so far seem to have been caused by having started and not having finished this particular world event.

@azullfr

Much appreciated, thanks!

Thanks for the additional reports folks This issue is still under ongoing investigation, we're glad to hear performance is somewhat improved but it sounds as though the issues are not entirely resolved.

@dwillo80

Hey there.

This issue is still under active investigation. A fix is planned for a future update, as soon as we can confirm when this update will be released we'll share this to the forums.

@dddannyyy

Thanks for sharing your workaround, this seems to have worked for a few different players in this thread. The issue itself is still under active investigation.

Originally Posted by jorgius338oof
quiero jugar steep o watch dogs y no puedo porque me da este error, y no soy el primero. Pude jugarlo hace un año pero de repente un dia me daba este error. He probado de todo excepto cambiar la ruta de uplay aunque no creo que sea la solución. Saludos

Hey there.

Unfortunately we're not able to offer Spanish language support from this forum. If you're able to translate to English I'd be happy to assist you here. Alternatively if you open a support case from ... Read more

@ptekus1980

Hey there.

Thanks for reporting this to us.

This issue is known to the development team and is under active investigation. I can absolutely appreciate that this issue has been ongoing for some time now so I do apologise for any frustration caused as a result of this. The team is working hard on getting this resolved as soon as possible.

@amoslm99

Hey there.

I'm sorry to hear that.

This issue was reportedly fixed following the latest title update and as far as I can tell I can't see any other reports of this particular issue following that update except for yours, at least on the forums. Has your game been updated recently? If it has and the issue is persisting if possible would you be able to provide a video of this issue we can report this to the development team please? Thanks.

Originally Posted by JHVL2015
Hello bro, hmm i do not think this error could be of servers, cause i was with good internet, and i did not received any message of error, it happened to me 2 times, at first was when i was choosing a character and i was not being able to see who operator each one chose and the screen crashed, this time i could return to the match (attacker), at the other time i got TK'd accidentally and started to watch the drones and crashed, i restarted but there was not a message saying me to reconnect (attacker). Maybe this error ocurrs because of Xbox? Because i am on Xbox Fat, maybe it is the otimization.

Hey there.

it does appear as though we experienc... Read more

Originally Posted by PadreMono
My account was hacked and I dont know what to do. If there is anything possible to do. Im worried I spent some money on it and I dont know what to do. Can anyone help?

Hey there.

I'm really sorry to hear about this. This is something we will absolutely investigate further for you but it's not something we can do over a public forum.

You can reach us either through the ... Read more

Originally Posted by BlackPseud0nym
I have it on alt but he wasnt working too. When i press key where i have a bind but then my character just stopped and dont wanna walk until release the key.

Thanks.

Can I ask you to try launching after a clean boot to see if the issue persists?

Originally Posted by BlackPseud0nym
Since I installed the game, I just simply cant walk. I changed the walk setting on capslock, but it still doesnt work. Is there any way to fix it?

Hi there.

Have you tried testing rebinding to another key or is it just that specific key you're having issues with?

Hey there folks.

Please keep your reports coming on this thread if you are continuing to experience issues. We are ensuring that these reports are passed on to the relevant teams.

If you're unable to open a support case with us you can also reach out to us through our social support channels on Facebook and ... Read more

Thanks for the reports folks. I have reported to the team you're both affected by this as well

Originally Posted by Byteonic
Hi,

I have the same Problem. But I think there is a misunderstanding. The problem is that I/we couldn‘t even buy the alpha packs. The message pops up when you select some packs to buy. So you don‘t have any pack at that time.
I tried on 50 Packs. But the effect is on all options

Ubisoft Name: Byteonic
Console: Playstation 5
Nickname PS5: Byteonic
First Date was 08.03.2021

Ubisoft please try to detect and solve this issue

Hey there.

Are you seeing the same "unlock failed" message or a different error message please?

Originally Posted by petercochrane
Tonight I reloaded my game and discovered I have lost many hours of late stage game play. I looked in save folder and I can see the last 'good' save with 15,000kb file size, then later I can see the file name of my actual game progress but it has only 1kb listed. Any ideas?

Hey there

I'm sorry to hear you've encountered this.

Is the save file not detected at all when you try to load the save or is it being detected as corrupted?

Originally Posted by LSADDCCC
Please fix the problem of not being able to recharge R6 points with Steam wallet. I am in Brazil and I met this problem a week ago and it has not been solved yet

Hey there.

What is the exact issue you're experiencing please? There's a few different issues with billing that can occur.