Ubi-Orion

Originally Posted by OMGitsLxgo
During some games your audio will cut out completely then the game client will crash a few seconds after. I've found this to happen most often on the map Kanal for some reason.

This has been a problem before but it has since then returned. I'm playing on the Xbox One X Enhanced version of the game.

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Originally Posted by The_Yolo_J
Hey! here are the files you asked for. I couldn't upload them as a file myself so I uploaded them as a MediaFire file. I hope this is not a problem?
Here is the link to the files:https://www.mediafire.com/folder/zm6...nbow+Six+Siege

Hey there.

If pos... Read more

Originally Posted by MPAK_KOCMOCA
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It took me 2 minutes to create a custom match and reproduce the same problem.
And you know what? It was well-known as a 'death-plant' spot before Neon Dawn. It's not the only variant of this map-glitch, just the most hilarious, so it had been reported via Reddit, forums, r6fix and God knows where else. We still have it two seasons later, shame on you, Ubisoft. There're many spots on many maps, usually ...

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Originally Posted by DONTPEAKMEE
It keeps saying t reconnect but it is bugged and i cant play ranked
my uplay is ; dontpeakmee

Hey there.

Welcome to the forums.

Has this happened again since then or was this a one off occurrence? We do apologise for any inconvenience caused as a result either way.

Originally Posted by NewHewkas.TSF
Hey,

Thank you for the message!

We have tried everything on the Troubleshooting link, but unfortunately nothing has changed.

Does anyone has more ideas?

I'm sorry to hear that the issue has persisted. Could you ask them to submit their system files to us on a support case please so we can investigate further?

You can reach us either through the ... Read more

Originally Posted by LilRoosta35
IF it gets added, would it merge both accounts skins and levels or would i choose which account to cross over?

We can't really clarify this until we've got confirmation this is going to be implemented. As advised by Milky please keep an eye on our blog for updates.

Originally Posted by UscPalermo1900
Yes! They came out 3-1 in their favor, in 4, while one of them went out every round .. I repeat it pays me at 25 and gave me a loss of 94 points .. If you want I have clips saved, name of the players, game id and so on .. When these things happen you lose the desire and the hope to play a great game, but not very protected for honest people

I absolutely understand your frustration with this. Could you provide us with a link to this particular match via a support case please? You can reach us either through the ... Read more

Originally Posted by xxIllustriousxx
https://imgur.com/uAG4T1F

Like this?

Originally Posted by EyeofGuy
This is proof that I have completed both the campaigns of Future Soldier and Blacklist but Siege still tells me to purchase the games to get the weapon skins

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Originally Posted by DjZer007
I got this error last week, after the recent updates.

Now this error could be caused by many factors or by the factor I am mentioning here.

The 1st time i got this error, was when I "QUIT TO DESKTOP" the game from Rainbow six Siege. I was back on desktop, but the game kept on running in the background. I had to stop the process by opening task manager and did END TASK.

Next day, when I start the game, i got the error shish said "Ubisoft Servers Unreachable" the 3-something error.

I play using Smartphone mobile Hotspot, so this could be one way on how to Bypass and gain access to the servers.

Now how to rectify this error. In your smartphone, go to settings, networks, and then whichever sim car...

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Originally Posted by NewHewkas.TSF
Hey,

Friend has the same problem recently, since the new Crimson Heist update came out, whenever he presses alt+tab or changes the display mode or the game is dropped to taskbar for some reason, he gets a black screen.
He has tried to uninstall, reinstall, also tweaking with the options, nothing has helped so far.

Could anyone help somehow?

His specs: ASUS X302UV-R4034D--> 6th gen Intel® Core™ i5 DDR3 8 GB NVIDIA® GeForce® 920MX had no problem running the game during the previous update.

Hey there.

I'm sorry to hear your friend has been experiencing issues.

Please inform them to attempt ev... Read more

Thanks for your additional reports.

The development team are aware of this issue and it's under active investigation at the moment.

Originally Posted by dimmack
I can't buy anything with either the credit card or paypal option.

https://imgur.com/a/NunlKkU

Hey there. Welcome to the forums.

Can I ask you to ensure that Ubisoft Connect is running with ... Read more

Originally Posted by Sloppy_au
still cant purchase 1200 credits i have put the 15 dollars in my steam to purchase and still cant! my steam is https://steamcommunity.com/profiles/76561198150907798/
i want to purchase but still wont let me

...

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Thanks for reporting this to us folks.

I have raised this with the development team for further investigation. Please keep an eye on the forums for updates.

Originally Posted by Me-yt
Hi, I just recently purchased r6 from steam, and I've been trying to run it but every time I open the game, it crashes, or it allows me to get into a game but after the first round it crashes. Is there a fix to this? os is anyone else having the same problem?

Hey there. Welcome to the forums!

I'm sorry to hear you're having issues with crashes/freezes at the moment.

The first thing I would suggest is to attempt each step suggested ... Read more

Originally Posted by Shamu62
When me and my friend enter a game discord just stops working until the match ends, sometimes allows us too when we are selecting our operators. The only working solution I have found is to put vsync on 2 frames, for some reason, but it makes my fps under 30 which is awful to play, this is really frustrating and I'm not sure how to fix it, has anybody experienced this ?

Hey there.

Welcome to the forums!

Have you tried launching both Discord and Ubisoft Connect with ... Read more

Originally Posted by iClapNoobz4Fun
binded my ubisoft account to my steam (Bought r6 off steam) and when i try to load the game up it says problem authenticating ownership of product, anyone know how to fix?

Hey there.

This error you're seeing is usually because you're launching the game whilst signed in to this Ubisoft account where the game hasn't been activated.

Are you aware of any other Ubisoft accounts you own? If so I would recommend signing in on those and trying again. When you're on the correct account you will no longer see this error.

If you're not sure of any other accounts you have if you can send through a screenshot from the following ... Read more

Originally Posted by GabrAtoz_
Hello, I've just bought Rainbow 6 Siege on Ubisoft Connect after playing it for a free week. The message that says that the money have been taken arrived but didn't get the code. What i have to do now?
I can give screenshots of the payment if you need it and my Ubisoft Connect account name if it might be useful.

Hey there.

You won't receive a code/key for the game but it should be added to your library to download. I wasn't able to locate any orders placed on this account however so there might have been an issue with this transaction. So we can investigate this further can you open a support case with us please and attach those screens... Read more

Originally Posted by TightLoliPucci
Hello,
game crashed yesterday, called it off and went to sleep
tried to play today, game wont start, stuck on desktop loading screen, wont even load the shaders
tried both vanilla and Vulkan
verified game files
reinstalled game
reinstalled battleye
still wont work

support is offline

help

https://imgur....

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Originally Posted by TheDevilGuys
Hi
Thank you for the response. I guess there was just some error or something when the maintenance was going on. This thankfully hasn't happened again.

Glad to hear it but please do let us know if the issue returns once again. Cheers!